Letters to the Editor

LETTER TO THE EDITOR

Painter's business model is flawed

12:01 am U.S. ET | Aug. 3, 2015

Scott Painter's model is flawed if he needs to access dealer data to determine who his customer is.... Read More »

LETTER TO THE EDITOR

Thanks for taking up the titling cause

12:01 am U.S. ET | Aug. 3, 2015

Title washing is rampant, dangerous and knowingly tolerated by some states because of the tax revenue it brings them.... Read More »

LETTER TO THE EDITOR

TrueCar raises dealers' selling costs

12:01 am U.S. ET | Aug. 3, 2015

TrueCar wants to leach money from dealerships by trying to create an unnecessary third-party intermediary in the purchase process. All it does is raise the selling costs of participating dealers.... Read More »

LETTER TO THE EDITOR FROM SCOTT PAINTER

TrueCar does not misuse dealer data

12:01 am U.S. ET | July 20, 2015

Some media reports have raised concerns about how TrueCar uses data. The truth is TrueCar has requested the same data from our dealer partners for 10 years. We have never sold the data. We do not use the data for marketing. Suggestions that TrueCar may misuse data are untrue and misleading.... Read More »

LETTER TO THE EDITOR

A role for dealers in lease transfers

12:01 am U.S. ET | June 29, 2015

I read with great interest about James B. Treece's experience in assuming the short-term lease of a Chevy Volt ("Mixed reviews are in after assuming lease for Volt," June 8). I agree with him. Dealers should have a role in the lease-transfer process.... Read More »

LETTER TO THE EDITOR

My Saturn stores were profitable

12:01 am U.S. ET | June 29, 2015

My company, Lucas Dealership Group, owned and operated 30 new-car dealerships between 1960 and 2000, including six Saturn stores. GM wanted to purchase them back, and it was willing to pay a goodwill/blue-sky premium. GM knew Saturn dealerships were profitable and had faith in the future of the product.... Read More »

LETTER TO THE EDITOR

Hispanic Chamber does not sell members' email info

10:55 am U.S. ET | June 1, 2015

HCCMO would like to make clear that it did not sell or provide its database of member emails to the dealership mentioned in the article, nor does HCCMO sell or provide such database to anyone.... Read More »

LETTER TO THE EDITOR

An exception for skilled workers

12:01 am U.S. ET | May 25, 2015

While the notion of a 10-year progression to top pay appears sound, a few exceptions may exist. Skilled tradespersons are hired with the assumption that they are already fully up to speed.... Read More »

LETTER TO THE EDITOR

Lear: 'Facts speak for themselves'

12:01 am U.S. ET | May 25, 2015

Recently, you may have seen some allegations in the media by the UAW about unfair labor practices or unsafe working conditions at Lear. Those allegations are untrue.... Read More »

LETTER TO THE EDITOR

3 more barriers in dealership hiring

12:01 am U.S. ET | May 18, 2015

Fiat Chrysler's decision to offer free college education is a bold and commendable move that directly addresses the top driver of employee engagement: providing personal growth and career opportunities. Free college education without limitations will provide a significant recruiting advantage for its dealers.... Read More »

LETTER TO THE EDITOR

Dealers make a big difference

12:01 am U.S. ET | May 18, 2015

The true story of how dealers, their families and their teams make a difference in their communities is often lost amid the more sensational stories of the day.... Read More »

LETTER TO THE EDITOR

More work to do on road to safety

12:01 am U.S. ET | May 11, 2015

Next year will be the 50th anniversary of the passage of the National Traffic and Motor Vehicle Safety Act and the Highway Safety Act. The reduction in road deaths and injuries has been substantial, but we still have more than 30,000 deaths a year and a comparable number of serious injuries in crashes.... Read More »

LETTER TO THE EDITOR

Safetywise, recalls aren't all the same

12:01 am U.S. ET | May 11, 2015

The April 6 editorial, "2 key ideas to fix the recall process could save lives," favors having states notify vehicle owners of outstanding safety recalls. Notification: Yes -- if 50 different vehicle license-renewal processes can be reconfigured. Withhold registration: No.... Read More »

LETTER TO THE EDITOR

How about a Jeep midsize pickup?

12:01 am U.S. ET | April 13, 2015

It is a pity that Ram brand boss Bob Hegbloom cannot envision the market for a midsize pickup, in essence giving the segment to General Motors and Toyota.... Read More »

LETTER TO THE EDITOR

How BMW decided to build an SUV

12:01 am U.S. ET | April 13, 2015

As president of BMW of North America at the time of the X5 decision, I was actively engaged in board meetings in Munich presenting and pushing the North American interest in having a sports activity vehicle -- or SUV -- to compete with Lexus and Mercedes-Benz.... Read More »

LETTER TO THE EDITOR

Fashion still trumps function

12:01 am U.S. ET | April 6, 2015

Even with all the computer programs to evaluate theoretical airflow, there's a lot we still don't know or even look at as fashion holds the trump card over function and cost with the top marketing suits.... Read More »

LETTER TO THE EDITOR

Give customers one price upfront

12:01 am U.S. ET | April 6, 2015

I have been a sales consultant at a one-price store for more than 21 years. We went to one price in the fall of 1993 and haven't looked back. We had always been a low-pressure, easygoing dealership before one price, so it was a good fit.... Read More »

LETTER TO THE EDITOR

SIA was a success from the start

12:01 am U.S. ET | March 30, 2015

Lindsay Chappell's March 16 commentary encouraging Jaguar Land Rover to build a North American plant ("A JLR plant in N. America? Do it already," autonews.com) overlooks perhaps one of the most imaginative and successful variations on that theme: Subaru-Isuzu Automotive, the shared plant in Lafayette, Ind.... Read More »

LETTER TO THE EDITOR

Cadillac needs to change its tone

12:01 am U.S. ET | March 30, 2015

In reference to Richard Truett's observations about Cadillac, I am dismayed by the humble (defeatist) tone in the latest marketing effort ("De Nysschen, 'Dare' I say, needs a better plan to reconstruct Cadillac's image," March 2). It's a far cry from the old "Standard of the World" posture.... Read More »

LETTER TO THE EDITOR

The top 10: Where the action isn't

12:01 am U.S. ET | March 30, 2015

Your roundup of the top 150 dealership groups based in the U.S. was invaluable, and I don't doubt consolidation among dealerships is moving ahead.... Read More »

LETTER TO THE EDITOR

Face it: Cadillac has too many dealers

12:01 am U.S. ET | March 16, 2015

Despite great new products, there's one big problem that Cadillac can't seem to face: It has too many dealers.... Read More »

LETTER TO THE EDITOR

An obsession with 3rd-party schemes

12:01 am U.S. ET | March 16, 2015

TrueCar is just another example of the opportunistic scheme of a vendor (albeit a very smart one) to leave the industry in a no-win predicament through its own sense of misplaced trust.... Read More »

LETTER TO THE EDITOR

Dealer considered 'Mr. K' a true leader

12:01 am U.S. ET | March 2, 2015

As a second-generation automobile dealer, I have seen firsthand the unfortunate transition from cars designed for people to enjoy driving, having a unique experience, to cars built by the finance side.... Read More »

LETTER TO THE EDITOR

Old vs. new diesel technology

12:01 am U.S. ET | March 2, 2015

Whether we're talking diesel or gasoline, the issue in Europe is more about old technology and higher emissions.... Read More »

LETTER TO THE EDITOR

'1984'? Government tracking overblown

12:01 am U.S. ET | Feb. 16, 2015

In my quarter century in the legal system in and around all levels of government, I don't buy it that big government is running amok over our Fourth Amendment right to be free from unreasonable searches and seizures as it relates to automobiles and new technologies.... Read More »

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