Fixed Operations


VW will recall 100,000 vehicles with emissions-cheating devices in Australia

Oct. 9, 2015 14:17 CET

VW Group will conduct a voluntary recall of vehicles in Australia fitted with devices designed to cheat emissions tests, as it increased the estimated number of affected cars to nearly 100,000.... Read More »


BLOG: VW's emissions cheating has taken the gloss off my Touran

12:01 am U.S. ET | Oct. 9, 2015

Last year I bought a 2011 Volkswagen Touran 1.6 TDI with the promise of super-frugal motoring, clean diesel technology and a zippy little engine. But VW's emissions-cheating scandal now leaves me wondering whether my minivan will end up slower, thirstier and ultimately less valuable.... Read More »

GM to recall 31,685 SUVs in North America

10:30 am U.S. ET | Oct. 8, 2015

General Motors said it would recall 31,685 SUVs in North America to repair a manufacturing defect in the windshield wiper motor that may overheat.... Read More »


VW's U.S. recall could be thwarted by reluctant diesel owners

7:18 am U.S. ET | Oct. 8, 2015

As VW prepares to explain how it might fix its polluting diesel cars, whatever solution it proposes could be undermined by some owners in the U.S. who won't bring their cars in for a recall and can't be forced to.... Read More »

Prepaid maintenance pays off for dealerships

11:45 am U.S. ET | Oct. 7, 2015

Dealers using Fidelis' self-branded prepaid maintenance program report strong results in sales, returning customers and oversight over their outstanding cost liabilities.... Read More »

VW to recall Europe diesels starting in January; U.S. sales to continue for now

6:03 pm U.S. ET | Oct. 6, 2015

Volkswagen's CEO told a German newspaper that the company will launch a recall in Europe of cars with software designed to skirt diesel emissions tests starting in January and complete the fix by the end of next year.... Read More »


Clarity on recalls

12:01 am U.S. ET | Oct. 5, 2015

AutoNation's decision not to sell any auto with an unrepaired recall is a good idea. But it's not an easy path. U.S. recalls aren't sorted by severity. AutoNation shouldn't have to hold a recalled vehicle that just needs its owner's manual updated.... Read More »

Off the phone, shops stay on the job

12:01 am U.S. ET | Oct. 5, 2015

A Connecticut dealership group aims to improve its customer handling by tapping a dedicated service department call center run by an outside contractor.... Read More »

M-B seeks Apple experience in service drive

12:01 am U.S. ET | Oct. 5, 2015

Mercedes-Benz USA CEO Steve Cannon wants the brand's dealerships to provide service customers an experience closer to that of an Apple Store, through a digital initiative in the service drive. He expects it to be in all U.S. dealerships by the end of 2016.... Read More »

Nissan recalls Versa to fix suspension prone to corrosion from road salt

12:30 pm U.S. ET | Oct. 2, 2015

Nissan is recalling 218,019 Versa cars in the U.S. to fix a front suspension problem caused by road salt that can corrode the front coil springs.... Read More »

GM counting on big profits from parts and accessories, GM Financial

2:24 pm U.S. ET | Oct. 1, 2015

General Motors expects to pad its bottom line in coming years from substantial growth in its captive finance arm and its parts and accessories business.... Read More »

EPA says recall of VW diesel cars 'likely'

2:31 pm U.S. ET | Oct. 1, 2015

The EPA said today that a recall of affected Volkswagen diesel cars in the ongoing emissions scandal would "likely" take place.... Read More »


VW's workforce feels effects of emissions scandal

Oct. 1, 2015 15:17 CET

VW Group's global workforce of 600,000 employees is starting to feel the effects of the diesel-emissions scandal as the carmaker cuts spending, drops shifts and freezes hiring in anticipation of fines, recalls and a drop in U.S. sales.... Read More »

Ford to feature Dwayne 'The Rock' Johnson in service ad campaign

12:01 am U.S. ET | Oct. 1, 2015

Chevrolet may be “like a rock,” but Ford now has “The Rock” on its side. Ford today said it has hired Dwayne Johnson, the actor and former wrestler known as “The Rock,” to promote its dealerships’ service departments in a new advertising campaign.... Read More »

Ford recalls new F-150s for cruise control glitch, older Windstars for rear axle problem

11:57 am U.S. ET | Sept. 30, 2015

Ford Motor is recalling about 37,000 of the current-generation F-150s because the adaptive cruise control can be fooled by other trucks on the road and 342,000 Windstar minivans for possible cracking in the rear axle.... Read More »

Hyundai to recall 470,000 Sonatas in the U.S. over engine issue

10:03 am U.S. ET | Sept. 25, 2015

Hyundai said it would recall 470,000 Sonata sedans in the United States to replace faulty engine parts, according to documents filed with the National Highway Traffic Safety Administration.... Read More »


VW customers, dealers seek speedy action on emissions scandal

Sept. 24, 2015 11:32 CET

Volkswagen must move quickly to recall and refit models rigged to pass U.S. emissions tests to limit the long-term impact to its reputation, European dealers and consumer protection bodies say.... Read More »

Ghosn says it would be hard to hide efforts to cheat emissions data

Sept. 23, 2015 11:02 CET

Renault-Nissan CEO Carlos Ghosn said it would be difficult for an automaker to conceal internally an effort to falsify vehicle emissions data, such as has happened at VW. He said the VW diesel scandal is a challenge for other global producers, who now face scrutiny over their own practices.... Read More »

Rosekind says VW's deception weakens confidence in auto safety

10:32 am U.S. ET | Sept. 22, 2015

NHTSA Administrator Mark Rosekind said today the emissions crisis at Volkswagen -- along with major recent recalls at General Motors, Takata and elsewhere -- weakens confidence in the auto industry.... Read More »


Volkswagen owners want payback over pollution-control cheating

12:01 am U.S. ET | Sept. 22, 2015

John Decker bought his 2013 Volkswagen Jetta diesel thinking he was doing his part to improve the environment and reduce his carbon footprint. Now that VW has admitted its claims about the model's performance were false, he just wants the company to buy it back from him.... Read More »

VW faces legal fallout from cheating -- this time in Germany

1:11 pm U.S. ET | Sept. 21, 2015

Volkswagen's legal problems started in the U.S., but the world's biggest carmaker is finding the fallout over its cheating on U.S. environmental tests is extending to its home market.... Read More »


Curious clean-air group discovered VW emissions violations

11:21 am U.S. ET | Sept. 21, 2015

It didn't add up. The Volkswagens were spewing harmful exhaust when testers drove them on the road. In the lab, they were fine. Discrepancies in the European tests on the diesel models of the VW Passat, the VW Jetta and the BMW X5 last year gave Peter Mock an idea.... Read More »

VW shares plunge 20% on emissions scandal; U.S. widens probe

12:21 pm U.S. ET | Sept. 21, 2015

Volkswagen shares had plunged more than 20 percent today, their biggest one-day fall, after the German carmaker admitted it had rigged emissions tests in the United States, and U.S. authorities said they would widen their probe to other manufacturers.... Read More »

Kids' game inspires AutoNation campaign

12:01 am U.S. ET | Sept. 21, 2015

AutoNation executives expect to distribute tens of thousands of pink license plate frames beginning this month as part of its $16 million Drive Pink campaign. As a lead-up to its sponsorship of a college bowl game supporting breast cancer research, the nation's largest new-car retailer will place a pink frame on the back of every vehicle sold or serviced and will ask customers whether they want to donate to the cause.... Read More »

Criminal charges still possible for some GM employees, U.S. says

3:49 pm U.S. ET | Sept. 17, 2015

Federal prosecutors today announced a $900 million fine against General Motors and said they have ruled out criminal charges against some -- but not all -- of the 15 GM employees fired in connection with last year’s ignition-switch recall.... Read More »

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Mazda's Wager: Self-driving cars will be ‘disastrous’ for industry

Mazda's Wager: Self-driving cars will be ‘disastrous’ for industry

Mazda’s N.A. marketing chief Russell Wager says a lot is at risk in the rush to create self-driving cars – including brands and advertising as we know it.
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