Service

Chevy dealers brace for Unifor strike impact

U.S. dealers are hopeful a strike at a Canadian plant that produces the Chevrolet Equinox can be resolved before low inventories of the top-selling crossover impact business.

Chicago mechanics OK contract, return to work after strike

Mechanics at Chicago-area new-car dealerships returned to work on Monday after agreeing to a new four-year contract on Sunday, ending a strike that lasted about seven weeks.

M-B tries to help dealers keep customers

As Mercedes-Benz adds programs to raise service retention, a new service effectiveness score may ultimately be tied to a financial incentive for dealers.


Bringing classic cars back to the dealership

Most dealerships shun older cars, but a few work on classics 30 years old and older. Here's why.

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