Fixed Operations

THE GM RECALL

GM seeks broader immunity in switch lawsuits

3:49 pm U.S. ET | July 23, 2014
GM, moving to expand its immunity from lawsuits after recalling almost 29 million cars in North America, said it sees no need to try to settle customer claims until a judge decides whether it's legally responsible for faults in its predecessor's cars.... Read More »

 

THE GM RECALL

GM lists more Cobalt, Ion fatalities in quarterly crash data

3:37 pm U.S. ET | July 23, 2014
In the first quarter, General Motors received claims that defects in the Chevrolet Cobalt and Saturn Ion caused 17 deaths and 167 injuries, according to data it submitted to federal safety regulators. The disclosures do not link directly to the company's recalls for faulty ignition switches, but they suggest that the pool of potential victims could expand.... Read More »

 

GM sales surge despite recalls as Barra proves quality sells

9:10 am U.S. ET | July 23, 2014
General Motors' Mary Barra is projected to report her second straight quarter of rising sales, adding to evidence that the CEO is weathering the biggest wave of recalls in automotive history. Second-quarter revenue may rise 2.7 percent, the average of estimates compiled by Bloomberg.... Read More »

 

THE GM RECALL

GM recalls 717,950 vehicles, pushing year's recall tally to 60

2:07 pm U.S. ET | July 23, 2014
General Motors is recalling another 717,950 vehicles in the United States, mostly 2010-12 model year cars and crossovers, lifting its total for the year to a record 60 safety campaigns covering around 29 million vehicles globally.... Read More »

 

Chrysler recalls older Jeep Commanders and Grand Cherokees for ignition switch

4:15 pm U.S. ET | July 22, 2014
Chrysler Group will recall as many as 792,300 2006-07 Jeep Commanders and 2005-06 Jeep Grand Cherokees globally to fix ignition switches that could be knocked out of the “on” position, causing a stall and possible loss of power to the airbags. Engineers are still developing a fix, and the company says it is initiating a recall “out of an abundance of caution.”... Read More »

 

Honda asks dealers to add service

12:01 am U.S. ET | July 21, 2014
Griffith Motors is one of hundreds of Honda and Acura dealers that American Honda is asking to add service bays, hours or both by 2018 to accommodate the automaker's forecast of rising sales.... Read More »

 

THE GM RECALL

Top lawyer keeps pall over GM

12:01 am U.S. ET | July 19, 2014
The changing perception among some of GM CEO Mary Barra's toughest critics suggests that she is maneuvering GM out of the worst of the recall crisis. But the praise came with a scorching indictment of her decision not to fire chief counsel Michael Millikin.... Read More »

 

GM halts sale of some Cadillac CTS models over switch issue

7:24 pm U.S. ET | July 19, 2014
GM ordered Cadillac dealers to stop selling some versions of the CTS because the automaker does not have a fix yet for cars recalled in late June over an issue where engines can be shut off if the driver's knee bumps the ignition key.... Read More »

 

THE GM RECALL

GM's stealth redesign of switches kept old parts in circulation

3:34 pm U.S. ET | July 18, 2014
New documents reveal GM redesigned faulty ignition switches without changing the part number in more than the 2.59 million small cars at the center of its recall crisis. Some of those additional vehicles underwent an ignition switch redesign as far back as 2004, GM said in a letter to regulators posted today by NHTSA.... Read More »

 

Chrysler tells supplier to boost hitch output

5:23 pm U.S. ET | July 18, 2014
Chrysler Group ordered a supplier of trailer hitches to boost production dramatically a day after the company was accused by federal safety regulators of dragging its feet on the recall of older Jeeps.... Read More »

 

KRISHNAN ANANTHARAMAN

GM waive liability shield? It can't

3:22 pm U.S. ET | July 18, 2014
Is it conceivable that Sen. Richard Blumenthal, who is both a lawmaker and lawyer, has only a tenuous grasp of the law?... Read More »

 

Mitsubishi to recall some 2004-05 Lancer sedans in U.S. with defective Takata airbags

9:58 am U.S. ET | July 18, 2014
Mitsubishi Motors is recalling cars made with Takata Corp. airbags in Florida, Hawaii, Puerto Rico and the U.S. Virgin Islands. Mitsubishi is one of nine automakers to say it will conduct a recall that includes those areas.... Read More »

 

Takata to book $440 million special loss for wave of recalls

7:25 am U.S. ET | July 18, 2014
Takata will book a special loss of around $440 million in the April-June quarter after several automakers recalled vehicles due to potential problems with the supplier's airbags. The cost of the recalls could increase if a safety probe in the United States finds evidence that driving in high humidity increases the risk of the airbags exploding, or if automakers decide to expand the recalls beyond certain U.S. regions.... Read More »

 

THE GM RECALL

Barra defends GM's top lawyer as senators press for more legal staff changes

12:01 am U.S. ET | July 17, 2014
GM has not done enough to overhaul its legal department in the wake of its recall crisis, several U.S. senators said today as they pressed GM CEO Mary Barra to fire the automaker's top lawyer. But Barra said she intended to keep Michael Millikin, GM's general counsel since 2009, defending him as “a man of incredibly high integrity” whose subordinates failed him.... Read More »

 

GM recalled some models with problematic switches; judges others safe, report says

8:28 am U.S. ET | July 17, 2014
GM last month recalled millions of vehicles with three different designs of ignition switches that could accidentally turn off the engine and disable air bags in a crash. But the automaker has concluded that more than 2 million other vehicles equipped with the same switches are safe.... Read More »

 

Chrysler accelerates Jeep repairs

8:22 am U.S. ET | July 17, 2014
Chrysler Group told federal safety regulators it could add trailer hitches to recalled Jeep SUVs by March, much sooner than the several years estimated by regulators who had urged the automaker to quicken the pace of repairs.... Read More »

 

BMW recalls 1.6 million 3-series cars to replace airbags

July 16, 2014 13:59 CET
BMW is recalling 1.6 million 3-series cars globally for a front-passenger airbag defect that has caused automakers including Toyota and Nissan to repair millions of vehicles.... Read More »

 

BMW to recall 1.6 million 1999-2006 3-series cars to replace Takata airbags

7:58 am U.S. ET | July 16, 2014
German automaker BMW said today it is recalling about 1.6 million cars worldwide to replace passenger-side front airbags made by Takata Corp. because the inflators could break apart during deployment and injure passengers.... Read More »

 

THE GM RECALL

GM revises way legal staff handles safety suits

9:35 pm U.S. ET | July 15, 2014
GM has hired an outside legal firm to review the company's litigation practices and has revised the way it handles civil lawsuits so that cases involving serious injuries or deaths will be reviewed by the company's general counsel and engineering staffs, GM's top lawyer plans to tell a Senate panel on Thursday.... Read More »

 

Dealer: Customers judge a service contract by its cover

12:01 am U.S. ET | July 14, 2014
For auto retailers, having factory-backed finance and insurance products to sell sometimes makes all the difference.... Read More »

 

THE GM RECALL

Prosecutors' case against GM to focus on misleading statements, report says

7:31 am U.S. ET | July 14, 2014
Federal prosecutors are developing a criminal fraud case hinged on whether GM made misleading statements about a deadly ignition switch flaw, and are examining activity dating back a decade, before GM's 2009 bankruptcy, according to multiple sources familiar with the investigation, Reuters reported.... Read More »

 

BEST PRACTICES

Courting consumers, moving 'smelly tires'

12:01 am U.S. ET | July 14, 2014
For customers and employees alike, the change in culture over the past few years at Bozard Ford-Lincoln in St. Augustine, Fla., has been like a breath of fresh air.... Read More »

 

EDITORIAL

GM's false economy

12:01 am U.S. ET | July 14, 2014
It's not yet clear what the final tab will be on General Motors' unfolding recall mess, but it certainly will put a dent in the automaker's so-called fortress balance sheet.... Read More »

 

Auto repair conference to focus on next F-150

12:01 am U.S. ET | July 14, 2014
Starting at the end of this month, the 2015 aluminum-bodied Ford F-150 pickup will take center stage at the nation's biggest annual collision repair industry gathering in Detroit.... Read More »

 

Chrysler recalls 895,000 Grand Cherokees, Durangos for potential fire hazard

10:19 am U.S. ET | July 11, 2014
Chrysler Group said today it is recalling 895,000 SUVs for faulty wiring in vanity mirror lights that can short circuit and set fire.... Read More »

 

Special Report
Fewer bosses, Disney savvy, $2 idea lift stores

Fewer bosses, Disney savvy, $2 idea lift stores

A Chrysler Group dealership chain is stripping away layers of management to sell cars faster. A Chevrolet-Cadillac store is enchanting customers through Disney training. Mon., July 21
» Watch the Video
     
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