ServiceAudi launches program to hire U.S. military technicians for dealer service jobs 10:22 am U.S. ET | May 25, 2013  Audi of America is launching a program targeting military technicians for service department jobs at U.S. dealerships.... Read More »
GM recalls more than 27,000 Cadillac SRXs with possible wheel issue 12:01 am U.S. ET | May 23, 2013  General Motors is recalling worldwide more than 27,000 Cadillac crossover vehicles whose wheels could fall off due to potentially loose wheel nuts.... Read More »
Nissan will recall 841,000 vehicles globally due to steering wheel glitchMay 23, 2013 09:44 CET  Nissan will recall about 841,000 vehicles worldwide, including UK-built Micra subcompacts, as a result of a steering wheel glitch that could result in a loss of steering. The automaker said no accidents have been reported.... Read More »
VW to modify late-model diesels in N. America to prevent improper fuelingMay 22, 2013 06:01 CET  Volkswagen plans to refit more than a quarter million 2009-12 diesel cars to prevent North American customers from mistakenly pumping gasoline into the fuel tanks.... Read More »
VW to modify late-model diesels to prevent improper fueling 4:36 pm U.S. ET | May 21, 2013  Volkswagen plans to refit more than a quarter million 2009-12 diesel cars to prevent North American customers from mistakenly pumping gasoline into the fuel tanks.... Read More »
Automakers, dealers remain opposed to bill preventing rental firms from renting recalled vehicles 6:34 pm U.S. ET | May 21, 2013 Major automakers and auto dealers told a Senate panel Tuesday that they remain opposed to legislation that would prohibit rental car companies from renting or selling vehicles that are subject to a federal safety recall.... Read More »
LETTER TO THE EDITOR Women do well as service advisers 12:01 am U.S. ET | May 20, 2013 I wholeheartedly agree with the assessment of Roger Pipher, fixed operations director of Coleman Buick-GMC-Cadillac in Lawrenceville, N.J., about women as service advisers.... Read More »
Chrysler recalls 469,000 SUVs worldwide over gearshift issue 12:52 pm U.S. ET | May 11, 2013  Chrysler Group is recalling about 469,000 SUVs worldwide to update software after some vehicles' circuit boards were found to be transmitting signals that trigger inadvertent gearshifts to neutral, the automaker said Saturday.... Read More »
Airbag supplier Takata names first foreign presidentMay 10, 2013 19:25 CET  Japan's Takata, reeling from its role in a global airbag recall, said today it will replace its president with Swiss national Stefan Stocker, the first foreigner in the post.... Read More »
Airbag supplier Takata names first foreign president 1:25 pm U.S. ET | May 10, 2013  Japan's Takata, reeling from its role in a global airbag recall, said today it will replace its president with Swiss national Stefan Stocker, the first foreigner in the post.... Read More »
Volkswagen recalls 91,000 cars in Japan on transmission problemsMay 9, 2013 12:02 CET  Volkswagen said today that it is recalling around 91,000 cars in Japan, citing potential transmission problems that have already led to the recall of 384,181 vehicles in China.... Read More »
U.S. regulators close inquiries into Ford, Chrysler vehicles 12:18 pm U.S. ET | May 8, 2013  Federal safety regulators closed two separate probes into vehicles made by Ford and Chrysler after the two automakers conducted safety recalls this year to fix glitches in some models.... Read More »
General Motors recalls more than 38,000 sedans over circuit board glitch 3:37 pm U.S. ET | May 6, 2013 GM will recall more than 38,000 sedans equipped with its "eAssist" mild hybrid system to repair circuit boards that may overheat leading to a loss of battery charge or in extreme cases, a fire in the trunk.... Read More »
Mercedes Citan vans recalled over faulty airbagsMay 6, 2013 16:10 CET  Daimler is recalling 3,500 Mercedes-Benz Citan vans in Europe because of faulty airbags. The Citan is a derivative of the Renault Kangoo and recently scored only three out of five stars in an NCAP test.... Read More »
LETTER TO THE EDITOR Parts plan could hurt customer care 12:01 am U.S. ET | May 6, 2013 I read the article about the tiff between General Motors and its dealers over the new parts program ("GM wants more parts at stores," April 22). My analysis of the program indicates my store will lose $20,000 a year after we add back the new grid payout.... Read More »
FIXED OPERATIONS Connecting with service customers 12:01 am U.S. ET | May 6, 2013  Soon after employing his first female service adviser, Roger Pipher had an epiphany: He should hire more women. "I just watched her and the customers start to develop relationships that I never saw with men before," said Pipher, fixed-operations director of Coleman Buick-GMC-Cadillac in Lawrenceville, N.J.... Read More »
FIXED OPERATIONS Jaguar F-Type training is hands-on 12:01 am U.S. ET | May 6, 2013  On two high-speed race tracks last month, about 1,300 Jaguar sales and service employees were put behind the wheel of the new F-Type convertible, part of the new way Jaguar Land Rover North America is training dealership personnel.... Read More »
Ford Crown Victoria police cars being probed by NHTSA 3:54 pm U.S. ET | April 30, 2013  Older model Ford Crown Victoria police cars are the focus of an upgraded defect investigation by federal safety regulators, the National Highway Traffic Safety Administration said today. The agency also said it taking preliminary looks at the Porsche 911 and Dodge Viper sports cars.... Read More »
Honda recalls almost 46,000 Fits in U.S., Canada 11:04 am U.S. ET | April 29, 2013  Honda is recalling almost 46,000 Fit small cars in the United States and Canada to fix a problem with the electronic stability control system software.... Read More »
Nissan recalls 123,308 Altimas for spare tire issue 9:36 am U.S. ET | April 29, 2013  Nissan is recalling 123,308 Altima sedans in the United States to adjust the inflation of the spare tires, which could be over- or under-inflated.... Read More »
FINAL ASSEMBLY Unveiled in China: The recall riot squad 12:01 am U.S. ET | April 29, 2013 China's automotive press corps can get pretty rowdy, apparently. Thus Volkswagen officials were taking no chances after a report on state-controlled TV about defective gearboxes that prompted VW to recall a record 384,181 vehicles in China.... Read More »
Subaru recalls 10,000 Forester SUVs to replace faulty floor mats 1:20 pm U.S. ET | April 26, 2013  Subaru is recalling about 10,000 Forester SUVs to replace improperly made carpet floor mats that may curl up in the heat and interfere with the clutch, brake and accelerator pedals.... Read More »
Mitsubishi to revamp Japan plant; capacity cuts expected 3:40 pm U.S. ET | April 23, 2013  Mitsubishi Motors plans to unveil a restructuring plan for its flagship Mizushima assembly plant in Japan on Thursday, a spokesman said today. The restructuring may entail cutting capacity at the plant in western Japan as much as 40 percent by eliminating two of its four assembly lines, local media reports said.... Read More »
GM wants more parts at stores 12:01 am U.S. ET | April 22, 2013  General Motors is overhauling its parts program, incentivizing dealerships to beef up their inventory for more same-day repairs and to buy more of those parts directly from the factory. But some dealers complain that they are sinking thousands of dollars into extra parts to meet GM's voluntary program.... Read More »
Honda recalls over 225,000 SUVs and minivans in U.S., Canada 11:17 am U.S. ET | April 19, 2013  Honda is recalling about 225,300 SUVs and minivans in the United States and Canada to replace a part that if not operating could allow the driver to shift out of park without depressing the brake pedal.... Read More »
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