Mouse that roared: Porsche hires Disney for training

Exciting customers is about to become more than a mission statement at Porsche Cars North America.

State Farm partners with Openbay for auto maintenance, repairs

State Farm Mutual Automobile Insurance has tied up with Openbay, an online marketplace for automotive maintenance and repair, the companies said.

Ford service network turns to 'Rock' for stability

Ford hopes Dwayne “The Rock” Johnson can boost sales at its service centers by convincing customers to choose Ford over third-party

Waiting rooms can be ... fun?

A few pinball and video-game machines in the service lounge can leave customers engaged and perhaps even excited about coming back, says the CEO of

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