Fixed Operations

Ally Insurance launches extended service contracts, supporting technology

11:30 am U.S. ET | June 3, 2015

Ally Insurance is rolling out an extended service-contract product paired with a technology platform. The new product line offers three levels of service contracts aimed at new-vehicle buyers who want coverage beyond the standard warranty or buyers of used vehicles seeking coverage. One dealer found the program saved customers 15 minutes in the F&I office.... Read More »

Takata plans to 'transition' away from ammonium nitrate in airbags

3:18 pm U.S. ET | June 2, 2015

Takata plans to “transition” away from using a volatile chemical in its airbag inflators, a top executive from the embattled supplier told a panel of U.S. lawmakers on Tuesday.... Read More »

Takata will drop a troublesome airbag inflator design

3:53 pm U.S. ET | June 1, 2015

Takata will stop producing one type of driver-side airbag inflator that's used in more than 17 million U.S. vehicles covered by its expanded recalls, a top Takata executive plans to tell lawmakers on Tuesday.... Read More »

Canada seeks recall powers akin to U.S.

4:54 pm U.S. ET | June 1, 2015

Canada’s Transport Minister Lisa Raitt is introducing a law that would give her the authority to force companies to recall faulty vehicles.... Read More »

GM ignition-switch death toll inches up to 109

2:23 pm U.S. ET | June 1, 2015

The death toll from General Motors’ defective ignition switches is up to 109, the office administering GM’s compensation fund said.... Read More »

Fighting off brands with off brands

12:01 am U.S. ET | June 1, 2015

Mitsubishi, tired of seeing owners skip dealerships for independent repair shops that use generic parts, fought back with a white label of its own.... Read More »

Key words unlock customer-pay business for store

12:01 am U.S. ET | June 1, 2015

Hubert Vester Honda service department's marketing went digital. As a result, their customer-pay repair orders increased 35 percent in September compared with the year-ago month.... Read More »

GM recalls 375,000 heavy-duty trucks with Takata airbags

5:23 pm U.S. ET | May 29, 2015

GM is recalling about 375,000 heavy-duty pickup trucks equipped with passenger-side airbag inflators made by Takata. And Subaru will expand a recall of Impreza compact cars with Takata airbags to about 80,000 from 20,000.... Read More »

Takata's U.S. deal will lead to faster airbag fixes, Foxx says

6:43 am U.S. ET | May 29, 2015

The legal order signed by troubled supplier Takata with federal regulators last week will speed the investigation to determine the reason airbags are exploding and injuring motorists, Transportation Secretary Anthony Foxx said.... Read More »

Key Safety ramps up airbag inflator production

4:10 pm U.S. ET | May 28, 2015

Automotive safety components supplier Key Safety Systems said today it will ramp up production of airbag inflators beginning in December.... Read More »

Honda expands airbag recall in Japan

4:32 am U.S. ET | May 28, 2015

The global Takata airbag recall widened again today with Honda calling back another quarter million vehicles in Japan equipped with possibly defective airbag inflators.... Read More »

BMW recalls vehicles with Takata airbags

May 28, 2015 21:31 CET

BMW is recalling 420,661 vehicles in the U.S. due to issues involving Takata airbags. The automaker is recalling 20 models to replace driver-side front airbag inflators.... Read More »

FCA, Ford, Honda expand Takata airbag recalls

2:17 pm U.S. ET | May 28, 2015

Following Takata's admission last week that its defective airbags were in millions of U.S. vehicles, Fiat Chrysler will add more than 1.8 million vehicles vehicles to its Takata recalls while Ford will add more than 950,000 to its campaigns.... Read More »

GM ignition-switch suits put on ice by U.S. judge, for now

6:22 am U.S. ET | May 28, 2015

A federal bankruptcy judge on Wednesday put on hold dozens of lawsuits accusing General Motors of concealing an ignition-switch defect while the plaintiffs in those cases appeal an earlier ruling that found their cases were barred.... Read More »

Ex-GM engineer Ray DeGiorgio to be deposed in ignition-switch lawsuit

3:58 pm U.S. ET | May 27, 2015

Former General Motors engineer Ray DeGiorgio will be deposed in June in the class-action filed by consumers against the automaker over the faulty ignition switches now linked to 107 deaths, Texas lawyer Bob Hilliard's office confirmed today.... Read More »

Ford recalls 423,000 vehicles for power-steering issue

10:55 am U.S. ET | May 27, 2015

Ford today said it is recalling nearly 423,000 sedans and crossovers for a power-steering problem that federal regulators have been investigating since last fall. It also issued a smaller recall for a different issue in some 2015 Ford Mustangs.... Read More »

Fiat Chrysler reducing powertrain warranties to 60,000 miles for 2016 models

5:00 pm U.S. ET | May 27, 2015

Fiat Chrysler Automobiles is reducing its powertrain warranty for the 2016 model year to five years or 60,000 miles from five years or 100,000 miles. The move follows a similar change in March by General Motors.... Read More »

House panel sets hearing on Takata recalls

3:19 pm U.S. ET | May 26, 2015

A House of Representatives panel has called a June 2 hearing to probe the Takata airbag recalls that last week mushroomed to cover 34 million vehicles.... Read More »

EDITORIAL

Vigor, vigilance are just what we need from NHTSA

12:01 am U.S. ET | May 25, 2015

Federal auto regulators are cracking down. This month, the National Highway Traffic Safety Administration has forced Takata Corp. finally to admit that its recalled airbags are defective and has set a July 2 public hearing to investigate Fiat Chrysler's performance in a series of 20 recalls.... Read More »

'NEW SHERIFF IN TOWN'

NHTSA's Rosekind lays down the law, and the industry is rattled

12:01 am U.S. ET | May 24, 2015

NHTSA chief Mark Rosekind is invoking extraordinary powers and tools to clear up logjams on recalls, pressure automakers and get unsafe cars off the road. He is leaving his imprint on an agency that has come under heavy criticism in recent years that it's too timid, too slow and too cozy with the industry it polices.... Read More »

Feds find GM acted criminally in ignition switch defect, NYT says

8:56 pm U.S. ET | May 22, 2015

The Justice Department has determined that GM's failure to recall millions of defective ignition switches for years involved criminal wrongdoing and could file criminal charges against some of the company's former employees, The New York Times reported late Friday.... Read More »

Recall completion rates declining, Autotrader surveys show

10:41 am U.S. ET | May 22, 2015

Following what's shaping up to be the largest industrywide recall in U.S. automotive history, automakers might have to convince recall-fatigued consumers to bring affected vehicles in for repairs.... Read More »

Wal-Mart revamps auto-care centers

2:40 pm U.S. ET | May 22, 2015

Wal-Mart's auto centers, the car-maintenance areas attached to many of its stores, are getting a service overhaul. To improve the experience and entice more customers, the company is dedicating staffing and training programs to the department.... Read More »

Porsche recalls 918 Spyder on cooling system risk

12:05 pm U.S. ET | May 22, 2015

Porsche today launched a precautionary worldwide recall of its 918 Spyder plug-in hybrid sportscar, which can cost up to $937,000, saying a carbon fiber part could damage the cooling system and needed to be checked.... Read More »

Mazda, Mitsubishi and Subaru add more cars to Takata airbag recall

May 22, 2015 11:04 CET

Mazda, Mitsubishi and Subaru maker Fuji Heavy Industries said they would recall about 715,000 more cars equipped with airbag inflators made by parts supplier Takata.... Read More »

Automotive News
Special Video Report
Colo. stores use cameras, computers to build transparency

Colo. stores use cameras, computers to build transparency

Planet Honda's technicians-turned-video directors are with one tap bringing the service bay to customers, while digital files are providing a clear snapshot of a used-car's history at Kuni Lexus of Greenwood...
» Watch the Video
     
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