Fixed Operations

Toyota will replace 1.6 million Takata airbag inflators in Japan previously deemed safe

Nov. 25, 2015 12:10 CET

Toyota will replace Takata airbag inflators in 1.6 million cars in Japan that had previously been deemed safe following checks for air leaks. The new call back follows the rupture of an airbag which injured a passenger in a Nissan vehicle that had previously been cleared in an earlier inspection.... Read More »

Ford latest automaker to stop using Takata airbag inflators

11:37 am U.S. ET | Nov. 23, 2015

Ford will become the fourth automaker to stop using certain Takata airbag inflators. “Ford Motor Company products currently in development will not be equipped with Takata airbag inflators that use ammonium nitrate,” Ford spokeswoman Kelli Felker said today in a statement.... Read More »

Ford recalls 451,865 Fusions, Mercury Milans for potential fuel tank problem

10:22 am U.S. ET | Nov. 23, 2015

Ford is recalling 451,865 Fusion and Mercury Milan sedans from the 2010 and 2011 model years to fix a potential fuel tank problem that could lead to a fire.... Read More »

VW, under deadline, submits fix to 2.0-liter diesel emissions violations

7:45 pm U.S. ET | Nov. 20, 2015

The EPA and California air regulators received an initial proposal from Volkswagen, which faced a Friday deadline, to address emissions violations with the company's 2.0-liter diesel vehicles. Details about the fix were not released and VW officials were not immediately available for comment.... Read More »

VW's 3.0-liter diesels under wider scrutiny by EPA, CARB

2:14 pm U.S. ET | Nov. 20, 2015

The EPA said at least 85,000 vehicles from Audi, Volkswagen and Porsche with 3.0-liter diesel V-6 engines contain software allegedly designed to foil emissions tests, substantially widening the number of vehicles believed to be affected by the issue.... Read More »

Tesla recalls 90,000 Model S cars for potential seat belt defect

12:14 pm U.S. ET | Nov. 20, 2015

Tesla Motors, unable to fully explain a broken seat belt discovered in early November by a European owner of the all-electric Model S sedan, has decided to recall the entire Model S fleet.... Read More »

Hyundai to recall about 305,000 Sonatas in U.S. for brake pedal issues

11:26 am U.S. ET | Nov. 20, 2015

Hyundai plans to recall nearly 305,000 vehicles in the U.S. to replace the brake pedal stopper pad, according to a posting on the National Highway Traffic Safety Administration website.... Read More »


BLOG: A case for tracking customers' ownership status

11:45 am U.S. ET | Nov. 18, 2015

Service contract sales could be the key to keeping customers driving the oldest vehicles engaged with their dealerships.... Read More »

Takata airbag recall gets more complicated, and messy

12:01 am U.S. ET | Nov. 17, 2015

Craig Jorgensen owns a Honda CR-V and a Toyota Avalon, both originally fitted with potentially deadly Takata airbags. His experience in the biggest combined safety recall in U.S. automotive history shows just how complicated the process is.... Read More »


NHTSA finally puts foot down on propellant

12:01 am U.S. ET | Nov. 16, 2015

Federal regulators are taking over efforts to recall 19 million U.S. vehicles and replace 23 million potentially faulty airbag inflators. But they are going beyond that. Regulators also set a deadline for halting the use of ammonium nitrate as an airbag propellant.... Read More »

Kia recalls some 2014-16 Souls for steering glitch

11:49 am U.S. ET | Nov. 13, 2015

Kia is recalling 256,459 Soul subcompact crossovers in the U.S. for a problem that can lead to steering loss.... Read More »

'Jeep Wave' aims to boost brand with extra benefits for buyers

3:44 pm U.S. ET | Nov. 12, 2015

Jeep will offer free routine maintenance, discounts on accessories and no-charge loaners to owners of certain 2016 high-end models in a new program it calls Jeep Wave.... Read More »

McLaren staffs up in U.S. ahead of 3 key launches

3:00 pm U.S. ET | Nov. 12, 2015

Luxury sports car manufacturer McLaren has expanded its North American staff by about half ahead of the launch of three new models and an anticipated increase in sales volume next year.... Read More »


BLOG: VW's 'goodwill package' squandered an opportunity

3:02 pm U.S. ET | Nov. 11, 2015

There's one thing Volkswagen needs to do to make sure the owners of its disgraced diesel vehicles get them repaired down the road, and stop fouling the air.... Read More »

U.S. senators seek to ensure Takata recall is completed

6:42 pm U.S. ET | Nov. 9, 2015

Two influential U.S. senators, worried about Takata's ability to complete a recall of potentially deadly airbag inflators, sought regulatory guidance on how to hold the Japanese supplier accountable if its U.S. subsidiary goes bankrupt.... Read More »

The shunning of Takata

12:01 am U.S. ET | Nov. 9, 2015

The debate is over: Takata is expendable.... Read More »


BLOG: New sales put used sales in the spotlight

10:16 am U.S. ET | Nov. 8, 2015

Selling all the new cars and trucks that U.S. dealers are now moving has to have an impact, sooner or later, on the real cash streams of the retail business -- used cars and repair work.... Read More »


BLOG: Why good customer service can help recruit talented employees

12:01 am U.S. ET | Nov. 7, 2015

Many dealers have complained about the difficulty in recruiting and retaining talent. A new survey offers hope that the industry image is on an upswing.... Read More »

Toyota joins Honda in ditching Takata airbag inflators

6:32 am U.S. ET | Nov. 6, 2015

Toyota joined Honda in saying it won't use key components made by Takata, as more automakers come out to distance themselves from the airbag supplier whose defective devices are behind the biggest ever automotive safety recall.... Read More »

Mazda snubs Takata; supplier's survival in doubt

Nov. 5, 2015 11:42 CET

Analysts are openly questioning the survival chances of Takata as more automakers consider no longer using its airbag inflators, which are at the center of a recall crisis.... Read More »

VW recalls 91,867 cars for potential braking problem

1:49 pm U.S. ET | Nov. 4, 2015

VW is recalling 91,867 cars for flaws that can lead to the loss of power braking. The recall covers Jetta, Beetle, Golf and Passat models from the 2015-16 model years, each with 1.8-liter and 2.0-liter gasoline engines... Read More »

Mercedes to recall 126,260 vehicles in U.S. for airbag flaw

12:37 pm U.S. ET | Nov. 4, 2015

Mercedes-Benz is recalling 126,260 cars for a defect that can cause airbags to inflate unexpectedly without a crash -- or not at all during one.... Read More »

Honda bans Takata airbags from future vehicles

9:05 pm U.S. ET | Nov. 3, 2015

Citing manipulation and misrepresentation by airbag maker Takata, Honda has dumped the company from supplying airbags for all of its future models.... Read More »


VW prepares to fight latest diesel cheating allegations

Nov. 3, 2015 09:24 CET

VW has denied new diesel-cheating allegations by the U.S. Environmental Protection Agency that include Porsche for the first time. VW could be forced to recall 1 million more cars, analysts say.... Read More »


Tesla ends $100 flat fee service promise

12:01 am U.S. ET | Nov. 2, 2015

Tesla once pledged door-to-door “Ranger” service for covered repairs for $100. The company is now charging some customers much more than that, triggering owner complaints.... Read More »

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GM's Barra: Tapping into ideas from Silicon Valley

GM's Barra: Tapping into ideas from Silicon Valley

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