Service

Germany's Stuttgart will ban some diesel cars from city center

Stuttgart, home to German automakers Mercedes and Porsche, said it will ban from next year diesel cars which do not meet the latest Euro 6 emissions standards from entering the city on days when pollution is heavy.

5 MINUTES WITH Scott Doering, vice president of customer service, Volvo Cars of North America

On how technicians' jobs have changed, Volvo's plans to expand other lines of business and how it is changing its technician training strategy.

Fixed in time

In the 1940s, the service department of a Ford dealership in California offered an Old West motif along with state-of-the-art lube equipment.

Service Counter

Who sells the most replacement tires in North America, what matters most to customers when they schedule service appointments, and fixed ops profit

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