Read the October issue of Fixed Ops Journal, the parts,
service and collision magazine from Automotive News.
Service

GM supply numbers still show some trouble spots

General Motors has aggressively cut inventory and production levels this year amid plateauing U.S. sales and pressure from Wall Street to align production with demand. But it may not be done downsizing its operations just yet.

Will Congress have final say on NAFTA?

President Trump doesn't have a completely free hand when it comes to trade. Congress has certain authorities to regulate international commerce, and NAFTA was enabled by a series of domestic laws that only Congress can change.

How your shop can pick up the slack

Declining new-vehicle sales are forcing dealerships to rely more on fixed operations for profits.

FIVE MINUTES WITH ... Robert Davis, senior VP, Mazda North American Operations

A Mazda executive talks about challenges of replacing defective Takata airbags, maintaining service retention rate and improving satisfaction scores.


Dealers: Online scheduling helps customers and shops

Vendors that sell online scheduling tools predict that more consumers will want to make service appointments online as part of the widespread transformation to e-commerce.

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