Fixed Operations

Takata tightens screws on suppliers as airbag crisis mounts, report says

8:05 am U.S. ET | Dec. 14, 2014
Takata has begun enforcing tighter quality controls on a group of parts suppliers as the auto safety equipment maker boosts production to replace millions of air bags recalled for a potentially deadly defect, people familiar with the situation told Reuters.... Read More »

 

GM dealers take on more loaners

12:01 am U.S. ET | Dec. 13, 2014
Dealers are seeing a huge expansion of General Motors' Courtesy Transportation Program, a bid to create better loyalty via the service lane and by getting more people to try vehicles.... Read More »

 

Chrysler expands airbag recall tally following NHTSA criticism

6:31 am U.S. ET | Dec. 12, 2014
Chrysler Group has agreed to further expand its regional recall of older-model Dodge and Chrysler vehicles equipped with airbag inflators manufactured by Takata -- a week after federal safety regulators criticized the automaker's response to the airbag crisis.... Read More »

 

Mazda expands airbag inflator recall

11:52 am U.S. ET | Dec. 12, 2014
Mazda said it will replace driver-side Takata airbag inflators in some 330,000 vehicles in the United States, expanding an earlier effort limited to regions with high humidity.... Read More »

 

GM offers fix on small-car ignitions to prevent stuck keys

6:15 pm U.S. ET | Dec. 11, 2014
General Motors is offering to repair customers' Chevrolet Cobalts and other older small cars to prevent keys from getting stuck in the ignition, but the company said it isn't issuing a recall because the problem doesn't pose a safety risk.... Read More »

 

Honda, Nissan add Europe cars to Takata airbag recalls

Dec. 11, 2014 08:55 CET
Honda, Nissan and Mitsubishi will recall more than 500,000 cars globally to replace airbag inflators made by Takata. Honda will recall 100,000 cars in Europe while Nissan's recall includes 49,000 vehicles in Europe.... Read More »

 

Honda hiring supplier auditor as Takata airbag crisis grows

6:36 am U.S. ET | Dec. 11, 2014
Honda, the automaker at the center of a global auto-safety crisis, is seeking to hire a senior quality engineer who would lead audits of suppliers’ quality assurance.... Read More »

 

Honda planning worldwide recall for Takata airbags, Ito says

5:53 am U.S. ET | Dec. 9, 2014
Honda President Takanobu Ito said his company is planning to launch a worldwide investigative airbag recall, just days after extending a similar callback in the United States. Ito also expressed frustration with the response of Japanese airbag supplier Takata, but said Honda will offer support if Takata tips into financial difficulties.... Read More »

 

Nissan recalls about 470,000 SUVs, cars for possible fuel leaks

9:51 am U.S. ET | Dec. 9, 2014
Nissan said today it is recalling about 470,000 SUVs and cars globally for possible fuel leaks. Nissan is recalling the vehicles from model years 2012 through 2015 because fuel pressure sensors may not have been sufficiently tightened during production.... Read More »

 

Nissan recalls 470,000 SUVs, cars globally to fix potential fuel leaks

9:40 am U.S. ET | Dec. 9, 2014
Nissan Motor is recalling about 470,000 SUVs and cars globally, including 143,000 in North America, for possible fuel leaks.... Read More »

 

Jaguar recalls 7,079 F-Type sports cars in U.S. for airbag wiring

9:21 am U.S. ET | Dec. 9, 2014
Jaguar Land Rover is recalling 7,079 Jaguar F-Type sports cars in the U.S. because potential incorrect wiring could lead to the front-passenger airbag not activating, according to documents filed with U.S. safety regulators.... Read More »

 

U.S. judge stalls Takata class action as jurisdiction gets decided

6:43 am U.S. ET | Dec. 9, 2014
Consumers can't immediately pursue a lawsuit against Takata and multiple carmakers claiming loss of vehicle value tied to airbag recalls while awaiting a decision that would combine more than 50 cases before one judge.... Read More »

 

Takata brass waits in the bunker as airbag crisis grows

12:01 am U.S. ET | Dec. 8, 2014
Takata promoted Swiss-born Stefan Stocker to president last year to inject global thinking and openness into the insular, family-dominated Japanese supplier. But the company has been anything but transparent in its response to the worldwide uproar over exploding airbag inflators.... Read More »

 

THE GM RECALL

Two more deaths eligible for GM compensation

1:26 pm U.S. ET | Dec. 8, 2014
Claims deemed eligible for compensation from a faulty ignition switch in General Motors vehicles rose slightly in the last week, including two additional deaths attributed to the defective switch, according to an official report today.... Read More »

 

Toyota parts delivery scores with dealers

12:01 am U.S. ET | Dec. 8, 2014
Parts Director Danny Perez saves $100 to $400 a day in rental-car costs thanks to Same Day Service, a parts distribution program run by Toyota Motor Sales U.S.A. Inc.... Read More »

 

Used-car buyers are big F&I opportunity

12:01 am U.S. ET | Dec. 8, 2014
Otto Belovich believes it is a disservice to his customers -- especially those who buy used vehicles -- if he doesn't offer them the opportunity to purchase a service contract.... Read More »

 

EDITORIAL

Time to turn off threat and disable recalled airbags

12:01 am U.S. ET | Dec. 8, 2014
Dealerships should prepare to turn off potentially explosive airbags. And the government should support that.... Read More »

 

Trust in Takata to solve crisis is dissolving

12:01 am U.S. ET | Dec. 7, 2014
Takata, the world's second-largest supplier of airbag inflators and a company once considered too big to fail, is rapidly losing control of the recall crisis.... Read More »

 

Dealerships grapple with regulations allowing service dogs

12:01 am U.S. ET | Dec. 7, 2014
Dealerships can face litigation if they don't know the rules about how to deal with customers who require service dogs. The issue is complicated by people who claim, incorrectly, that their pets are service dogs. But that doesn't get businesses off the hook.... Read More »

 

Autoliv 'ramping up for millions' in replacement airbag inflators, exec says

4:42 pm U.S. ET | Dec. 5, 2014
A senior Autoliv executive said the Swedish airbag supplier is preparing to expand annual inflator production capacity by millions of units to meet demand for replacements. “We are stepping up,” said Steve Fredin, group vice president of engineering and sales. “We are ramping up for millions” of additional units.... Read More »

 

GM replacing keys on 2014-15 trucks to prevent ignition shutoff

1:07 pm U.S. ET | Dec. 5, 2014
GM is replacing ignition keys on its newest trucks because of a design problem that can cause the shift lever to bump the key and shut off the engine. GM said its investigators determined that the issue was not a safety defect because it occurs only when the driver has a foot on the brake and is shifting gears. Rather than a safety recall, GM issued a technical service bulletin to dealers on Nov. 6, instructing them to replace keys for customers who complain of a problem.... Read More »

 

Honda says 3 million more cars need airbag fix in U.S. recall

6:46 am U.S. ET | Dec. 5, 2014
Honda, the biggest customer of airbag maker Takata, said about 3 million more of its vehicles will need to be fixed in the United States after it widened a repair campaign to the entire country.... Read More »

 

Takata fixing lapses at Mexico airbag plant

6:33 am U.S. ET | Dec. 5, 2014
Takata said it will fix lapses identified by the Mexico government at the same airbag plant that Toyota prevented its own employees from visiting for unspecified safety concerns.... Read More »

 

Chrysler expands airbag recall, but NHTSA calls it 'insufficient'

6:22 am U.S. ET | Dec. 4, 2014
Chrysler said it will expand its recall of about 149,000 pickup trucks to include passenger-side airbag inflators made by supplier Takata, but hours after the company made the announcement, the nation's top vehicle safety agency called the expansion “insufficient."... Read More »

 

Toyota widens airbag recalls to China, Japan

Dec. 4, 2014 13:07 CET
Toyota has widened a U.S. recall of its vehicles linked to defective airbags made by Takata to include some of the same models in China and Japan, after one of the devices ruptured in a car at a scrapyard in its home country.... Read More »

 

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Canadian dealer buries a Jeep, hires an ambassador and puts on the Ritz

Canadian dealer buries a Jeep, hires an ambassador and puts on the Ritz

At Bay King Chrysler, Dodge, Jeep, Ram in Hamilton, Ontario, dealer Jamie Richter has put luxury-hotel touches in his new showroom. They include concierges who see to the needs of service customers. Mon., December 15
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