Fixed Operations

VW expands Chrysler-built minivan recall over ignition switches

9:21 am U.S. ET | Aug. 8, 2014
Volkswagen is more than doubling a three-year-old recall of its Chrysler-built Routan minivans that have ignition switches that can be knocked into the accessory position and shut off the engine, according to documents filed with U.S. safety regulators.... Read More »

 

GM: 140,000 owners of recalled vehicles can't be reached

6:57 pm U.S. ET | Aug. 7, 2014
GM says it hasn't been able to reach nearly 140,000 owners of the Chevrolet Cobalt and other small cars it has recalled for faulty ignition switches, highlighting the challenge it faces in trying to track down vehicles that have likely changed hands several times over the years.... Read More »

 

Takata forecasts record $235 million loss on airbag recall

7:15 am U.S. ET | Aug. 7, 2014
Takata, the Japanese maker of faulty airbags causing millions of recalled vehicles this year, forecast a record annual loss on the callbacks.... Read More »

 

Ford counts on free brake pads to boost service visits

12:01 am U.S. ET | Aug. 4, 2014
Ford Motor Co. dealers today are launching a program that offers lifetime replacement of brake pads for Ford, Lincoln and Mercury vehicles.... Read More »

 

2015 F-150 repair parts will be sold to all body shops

12:01 am U.S. ET | Aug. 4, 2014
Ford Motor Co. says it will sell body repair parts for the 2015 F-150 to all body shops, even ones that have not been certified to fix the aluminum-bodied pickup.... Read More »

 

Chrysler exec: Recalls strengthen industry ties

12:01 am U.S. ET | Aug. 4, 2014
This year's long list of automotive recalls is strengthening the bond between suppliers and automakers, Chrysler Group's head of quality says. Doug Betts, who since 2007 has overseen Chrysler's effort to improve its quality, says heightened scrutiny from regulators has suppliers clinging closely to their customers.... Read More »

 

Hyundai will pay dealers who get shops to buy genuine parts

12:01 am U.S. ET | Aug. 4, 2014
To win sales away from the aftermarket, Hyundai has started an incentive program for U.S. dealers who sell certain Hyundai replacement parts to body shops.... Read More »

 

Call center keeps the service bays packed

12:01 am U.S. ET | Aug. 4, 2014
Dealer Jeff Proctor endured a year of anger from service advisers after he gave their job of scheduling service work to a newly created call center. Suffering their wrath proved worthwhile, Proctor says, because now his service bays are largely booked and his service revenue keeps rising.... Read More »

 

GM's recall website gives incorrect information, U.S. says

12:01 am U.S. ET | Aug. 2, 2014
GM's website set up to give consumers quick information on recalled cars has been providing inaccurate information, the U.S. Transportation Department said. When consumers entered a vehicle identification number to determine whether their car or light truck was subject to recall, some were erroneously told no, NHTSA said.... Read More »

 

GM sales rise 9% on robust commercial-fleet sales, SUV demand

1:03 pm U.S. ET | Aug. 1, 2014
A jump in sales to commercial customers and stout demand for the redesigned GMC Yukon, Chevrolet Tahoe and other trucks propelled General Motors' July sales up 9 percent from a year earlier.... Read More »

 

Hyundai recalls another 420,000 vehicles in U.S., 1.3 million for the week

1:29 pm U.S. ET | Aug. 1, 2014
Hyundai Motor is recalling about 420,000 vehicles covering three models for separate problems in the United States, after recalling 883,000 Sonata sedans this week, according to federal safety regulators.... Read More »

 

THE GM RECALL

GM missed red flag from rental car firms on fatal crashes

12:23 pm U.S. ET | July 31, 2014
More than seven years before GM began the biggest wave of auto recalls in history, an investigator for Vanguard Car Rental contacted the carmaker about a fatal rollover crash in California. Vanguard wasn't alone. Records show Enterprise Holdings pressed the automaker about a potential Cobalt defect because airbags failed in routine crashes. Avis and Hertz also had Cobalts in their fleets that crashed.... Read More »

 

Chrysler recalls nearly 30,000 Fiat 500L cars for airbag glitch

4:28 pm U.S. ET | July 30, 2014
Chrysler Group is recalling 29,500 Fiat 500L cars from the 2014-15 model years to replace knee airbags that may not deploy in the correct position if the driver is not wearing a seatbelt.... Read More »

 

Hyundai recalls 883,000 Sonata sedans to repair transmission-shift cable

8:06 am U.S. ET | July 30, 2014
Hyundai is recalling about 883,000 Sonata sedans in the United States and Puerto Rico because a potentially defective transmission-shift cable could increase the risk of a crash. It is also recalling 5,650 Sonatas from the 2015 model year in the United States and Puerto Rico because one or both front-brake calipers may crack, making the brakes less effective and raising the risk of a crash, NHTSA documents show.... Read More »

 

THE GM RECALL

GM sued over deaths, injuries linked to ignition switch

10:14 pm U.S. ET | July 29, 2014
General Motors was hit Tuesday with a lawsuit brought on behalf of more than 650 people allegedly injured or killed in accidents involving cars that have been recalled this year for faulty ignition switches.... Read More »

 

GM dogged by recalls, lingering dealer disputes in Canada

12:34 am U.S. ET | July 29, 2014
A wave of recalls, lingering disputes with dealers after its 2009 bankruptcy, and weak pickup volume are undermining GM's sales in Canada, the company's seventh-biggest market.... Read More »

 

Suzuki recalls 25,900 Verona sedans in U.S.

10:39 am U.S. ET | July 29, 2014
Suzuki is recalling 25,900 Verona sedans from the 2004 to 2006 model years in the United States on the increased risk of a fire linked to daytime running lights, federal safety regulators said today.... Read More »

 

Consumer Reports presses Toyota to recall some 177,500 Camry hybrids

4:21 pm U.S. ET | July 28, 2014
Consumer Reports called on Toyota to recall about 177,500 older Camry hybrid sedans to address potential power brake defects.... Read More »

 

GM moved faster to fix larger cars

12:01 am U.S. ET | July 28, 2014
General Motors treated isolated reports of flimsy ignitions in its mid-sized, full-sized and luxury cars more urgently than similar but far more voluminous complaints about the less profitable Chevrolet Cobalt and Saturn Ion, documents GM submitted to federal regulators show.... Read More »

 

THE GM RECALL

GM's top N.A. lawyer shares hot seat with boss

12:01 am U.S. ET | July 28, 2014
When Lucy Clark Dougherty was named General Motors' top lawyer for North America in 2011, she was considered the likely candidate to succeed General Counsel Michael Millikin. Now the two are sharing an uncomfortable spotlight amid criticism of the legal department's handling of a faulty ignition switch linked to at least 13 deaths.... Read More »

 

Honda pushes dealers for buyers' signatures on airbag liability

12:01 am U.S. ET | July 28, 2014
"I understand that if this used car I'm buying is in a crash, the airbag could kill me." That's the gist of a document that American Honda Motor Co. wants its dealers to require buyers of certain 2001-11 used Honda and Acura vehicles to sign.... Read More »

 

LETTER TO THE EDITOR

The pot calling the kettle black

12:01 am U.S. ET | July 28, 2014
The July 21 story about the General Motors recall, "Top lawyer keeps pall over GM," recalled a quote from a GM ignition hearing earlier this year in reference to CEO Mary Barra, "that she didn't 'know anything about anything.'"... Read More »

 

Audi cuts spare-part prices in China amid anti-monopoly probe

9:58 am U.S. ET | July 27, 2014
Volkswagen AG's luxury Audi brand plans to cut spare-part prices in China as global automakers rush to change their pricing strategies after Chinese anti-monopoly regulators began probing the auto industry.... Read More »

 

OnStar change targets service visits

12:01 am U.S. ET | July 27, 2014
Starting with its 2015 models, GM will offer buyers free monthly vehicle-diagnostic reports through OnStar, and allow those customers to sign up to receive maintenance notifications from their dealerships.... Read More »

 

Nissan expands U.S. recall of cars with defective Takata airbags

2:45 pm U.S. ET | July 26, 2014
Nissan is expanding by 226,326 vehicles a U.S. recall of older models equipped with defective airbags made by Takata, Nissan said in an amended filing posted Saturday by U.S. safety regulators.... Read More »

 

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