Fixed Operations

Ford stops sales of some 2015 Edges for water leak

1:47 pm U.S. ET | July 14, 2015

Ford has ordered dealers to stop selling some 2015 Edge crossovers because water can leak inside the cabin. Ford is encouraging owners -- without issuing a formal recall -- to take their vehicle to a dealership for a lengthy inspection process and possible repair.... Read More »

GM ignition-switch death toll reaches 124

12:02 pm U.S. ET | July 13, 2015

Attorney Kenneth Feinberg’s office has has nearly completed its review of 4,000-plus compensation claims related to General Motors’ recalled ignition switches. So far, the death toll is 124 deaths, three more than last week.... Read More »

How to erase that odor: Clean, deodorize, sanitize

12:01 am U.S. ET | July 13, 2015

Odor Doctors has a three-step, vehicle odor-busting process, owner Frank Simmons says.... Read More »

For Odor Doctors, rotten food, roadkill are all in a day's work

12:01 am U.S. ET | July 12, 2015

Cigarette smoke. Pet urine. Skunks. Vomit. Gasoline spills. Those are just some of the smelly facts of life that can lead to odoriferous cars or trucks. Frank Simmons, a former new-car dealer and founder of Odor Doctors, specializes in helping customers out of smelly situations, often clearing the air inside used cars and trucks so dealers can sell them.... Read More »

FCA to recall 88,346 Dodge Challengers for Takata airbags

9:23 am U.S. ET | July 12, 2015

Fiat Chrysler Automobiles will recall 88,346 Dodge Challengers to fix a flaw with the driver-side frontal airbag, according to the National Highway Traffic Safety Administration.... Read More »

Takata rejects U.S. senator's call for airbag victim fund

6:29 am U.S. ET | July 10, 2015

Takata, the Japanese auto supplier at the center of a global safety crisis, rejected a U.S. senator's request to set up a fund that would compensate people injured or killed by its airbags.... Read More »

Senate introduces bill clamping down on vehicle defects

1:10 pm U.S. ET | July 10, 2015

New vehicles would be required to have a dashboard warning light to tell drivers that their vehicles have been recalled under a sweeping auto safety reform bill backed a trio of Democrat U.S. senators.... Read More »

GM recalls 779,023 SUVs for lift gate defect; 56 injuries reported

10:28 am U.S. ET | July 10, 2015

General Motors is recalling 779,023 SUVs globally, including 686,287 in North America, for gas struts on power lift gates that can prematurely wear, causing the gate to fall on people.... Read More »

Measure to permit more rental cars under recall draws fire

6:53 am U.S. ET | July 10, 2015

A U.S. Senate panel unveiled a plan to roll back protections consumers get when renting cars with potentially lethal safety defects, an approach a safety advocate called a step backward.... Read More »

Volvo offers lifetime warranty on replacement parts in U.S.

11:21 am U.S. ET | July 9, 2015

Volvo Cars of North America is rolling out a lifetime warranty on parts and labor for all vehicles serviced after the factory warranty at any Volvo dealership in the U.S.... Read More »

65,844 Land Rovers recalled for doors, sunroofs that can fly open

10:15 am U.S. ET | July 9, 2015

Jaguar Land Rover is recalling 65,844 Land Rover SUVs for doors and sunroofs that can fly open while the vehicle is in motion, the National Highway Traffic Safety Administration said.... Read More »

Hyundai recalls 140,000 Sonatas in North America over seat belt concerns

6:53 am U.S. ET | July 9, 2015

Hyundai said it is recalling about 140,000 Sonata mid-sized sedans in the U.S. and Canada due to potential defects in the front passenger seat belt buckle.... Read More »

Honda adds 4.5 million cars to recalls for Takata airbags

July 9, 2015 09:55 CET

Honda added 4.5 million more vehicles to recalls involving Takata airbags. Honda said 1.63 million of the vehicles are in Japan but is still compiling data for other markets. North America is not included in this latest recall, Honda said.... Read More »

GM recalls Hummer models after 42 fire reports

2:33 pm U.S. ET | July 8, 2015

General Motors is recalling nearly 200,000 older model Hummer SUVs, mainly in the United States, to fix problems that have led to 42 vehicle fires and three people being burned.... Read More »

GM ignition-switch death toll rises to 121

11:15 am U.S. ET | July 6, 2015

General Motors' faulty ignition switches are now linked to 121 deaths, two more than a week ago, the office of attorney Kenneth Feinberg said.... Read More »

Rosekind expects NHTSA to act fast against FCA

12:01 am U.S. ET | July 6, 2015

Despite overhauling its safety and recall operations since September, Fiat Chrysler is almost certain to face enforcement actions by federal regulators over alleged violations of auto safety laws.... Read More »

Asbury takes tech shortage into own hands

12:01 am U.S. ET | July 6, 2015

Asbury Automotive wants 200 to 400 more technicians, so it is developing its own. Master technicians who otherwise would have retired are training new technicians at a vacated store in Atlanta.... Read More »

Service growth comes down to the details

12:01 am U.S. ET | July 6, 2015

David Kelleher made a number of improvements at his David Dodge-Chrysler-Jeep-Ram store here as part of a $3 million expansion and renovation, but one often overlooked area drew particular attention: service.For Kelleher, who opened his renovated dealership in March, the goal was simple: to entice a larger percentage of his customers to service their vehicles at his store.... Read More »

A winning combination: Service with a free manicure

12:01 am U.S. ET | July 6, 2015

In 2001, Priority Auto Group President Dennis Ellmer was looking to boost service orders on Wednesdays, the slowest day of the week at the first two stores he owned in Chesapeake, Va. It was Ellmer's wife, Jan, who thought outside the male-dominated box and suggested that if women could get their cars serviced and their nails done at the same time, it could be a big draw.... Read More »

NHTSA sees FCA penalties over recall, safety shortcomings

4:14 am U.S. ET | July 2, 2015

Fiat Chrysler Automobiles is expected to face penalties by NHTSA for violating auto safety laws over its handling of recalls under federal scrutiny. NHTSA officials used a roughly three-hour hearing Thursday to detail and spotlight FCA's safety and recall shortcomings.... Read More »

Ford recalls 432,096 vehicles for faulty body control module

4:00 pm U.S. ET | July 2, 2015

Ford is recalling 432,096 Focuses, C-Maxes and Escapes, including some 2015 models, for faulty body control modules.... Read More »

GM fund leaves out scores hurt or killed in cars with switch flaw

10:53 am U.S. ET | July 1, 2015

GM's compensation fund for faulty ignition switches covers only 2.59 million vehicles with that specific flaw. GM says a similar defect subsequently detected in an additional 10 million vehicles is ineligible for compensation because the company recalled the cars immediately after discovering the flaw. Some victims and their advocates think GM should expand the fund for other victims.... Read More »

RICHARD TRUETT

BLOG: The (technology) pluses and minuses of a GM-FCA deal

11:15 am U.S. ET | June 30, 2015

GM and FCA could benefit from each other's technology. Instead of a full-blown merger, maybe some small side-deals is all Sergio needs.... Read More »

GM directors don't have to face ignition-switch claims

6:54 am U.S. ET | June 30, 2015

General Motors directors don't have to face investors' allegations that lax supervision allowed the company to make cars with faulty ignition systems blamed for at least 119 deaths.... Read More »

GM ignition-switch death claims rise to 119

11:32 am U.S. ET | June 29, 2015

General Motors’ defective ignition switches are now linked to 119 deaths, two more than a week ago, the office of attorney Kenneth Feinberg said.... Read More »

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