Service

Jeep Compass priced from $22,090

Pricing for the redesigned 2017 Jeep Compass will start at more than $22,000, while the compact crossover will become the second most-fuel efficient Jeep after the Renegade, Fiat Chrysler said.

5 MINUTES WITH Scott Doering, vice president of customer service, Volvo Cars of North America

On how technicians' jobs have changed, Volvo's plans to expand other lines of business and how it is changing its technician training strategy.

Fixed in time

In the 1940s, the service department of a Ford dealership in California offered an Old West motif along with state-of-the-art lube equipment.

Service Counter

Who sells the most replacement tires in North America, what matters most to customers when they schedule service appointments, and fixed ops profit

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