Fixed Operations

Clues in GM crashes easy to miss

12:01 am U.S. ET | April 14, 2014
At the time, many of the crashes now tied to faulty General Motors ignition switches looked like the predictable consequences of drunken driving, speeding or inattentiveness late at night.... Read More »

 

GM records show co-workers stymied in-house safety investigator

7:18 am U.S. ET | April 14, 2014
For about two years, General Motors engineer Brian Stouffer tried to figure out why faulty ignition switches now linked to at least 13 deaths were causing cars to stall.... Read More »

 

Despite high-profile recalls, GM hardly the worst offender

12:01 am U.S. ET | April 14, 2014
Consumers in the United States may be watching in dismay as General Motors trudges through its high-profile safety recalls. But GM has recalled fewer units per 100 vehicles sold in the United States than several of its competitors during the past decade, according to data compiled by iSeeCars.... Read More »

 

LETTER TO THE EDITOR

Where were Barra's PR, legal people?

12:01 am U.S. ET | April 14, 2014
The performance of General Motors CEO Mary Barra, a seasoned Fortune 500 executive, during her congressional testimony was amazing.... Read More »

 

EDITORIAL

Beware of knee-jerk reactions to GM's recalls

12:01 am U.S. ET | April 14, 2014
The U.S. auto industry needs to be prepared for greater scrutiny, more government regulation and stronger enforcement.... Read More »

 

U.S. failed to investigate GM even as auto-defect data abounded

11:16 pm U.S. ET | April 12, 2014
Federal regulators looking into GM's Chevrolet Cobalt noticed a surprising statistic: warranty claims over the car's air bags were four times higher than for competing vehicles.... Read More »

 

GABE NELSON

Automotive safety at any cost? Sounds good, but it's not true

12:01 am U.S. ET | April 12, 2014
Cost-benefit analysis is a deep-rooted and necessary practice in every industry in which health and safety are at stake. If automakers truly spared no cost for safety, cars in American showrooms would have nothing but five-star crash test ratings and cutting-edge safety technology. And they would all cost a lot more.... Read More »

 

THE GM RECALL

GM engineer OK'd leaving part number unchanged, document shows

5:15 pm U.S. ET | April 11, 2014
A document created by supplier Delphi Automotive in May 2006 and released Friday by a congressional committee confirms that a General Motors engineer, Ray DeGiorgio, agreed to a redesign of the now-recalled ignition switch without changing the part number.... Read More »

 

Dealers see parts trickle in for recall repairs

4:14 pm U.S. ET | April 11, 2014
Most General Motors dealers continue to wait as parts that were expected to arrive this week to repair faulty ignitions on millions of recalled small cars only trickle in. The wait is disruptive to business, some dealers said today. They are working hard to keep customers informed and patient with the repair process, they said, adding that when the parts do arrive, service shops and technicians stand ready.... Read More »

 

BMW widens recall for engine-bolt defect to 489,000 vehicles

April 11, 2014 16:42 CET
BMW is recalling 489,000 vehicles worldwide due to a possible engine-bolt defect, widening a repair program that was initiated in China.... Read More »

 

THE GM RECALL

Deadly GM ignition switches started with 2003 Saturn Ion

3:13 pm U.S. ET | April 11, 2014
The 2003 Saturn Ion was supposed to be a pivotal car for GM. Instead, it came to represent the compromises and corner cutting that almost destroyed GM and now find the company in a global recall of some of its most popular models. The Ion debuted two years before the Chevy Cobalt, the model most associated with the current recall of 2.6 million vehicles, and it was the first car with the defective ignition switch linked to at least 13 deaths, when engines turned off, disabling airbags.... Read More »

 

Aisin Seiki is among suppliers involved in Toyota's recalls, report says

7:34 am U.S. ET | April 11, 2014
Aisin Seiki is among suppliers involved in Toyota's recall of more than 6 million vehicles, a person familiar with the matter told Bloomberg. The company made the seat rails involved in the April 9 recall and will discuss the costs with Toyota, the person said, asking not to be identified because the discussions are private.... Read More »

 

GM suspends 2 engineers amid ignition-switch investigation

8:44 am U.S. ET | April 10, 2014
General Motors has placed two engineers, Ray DeGiorgio and Gary Altman, on paid leave for their roles leading to the recall of 2.6 million small cars with defective ignition switches, two people familiar with the matter told Bloomberg. CEO Mary Barra said two engineers have been put on leave but didn't name them. A GM spokesman declined to comment further.... Read More »

 

Toyota, GM cases could usher in era of big recalls, increased scrutiny

12:01 am U.S. ET | April 10, 2014
After Toyota and GM were criticized for dragging their feet before calling back defective models in recent years, automakers are accelerating safety actions. Recalls recently climbed to records in Japan and China, while in the United States the 2014 pace is well ahead of last year's, when the tally rose to the highest since 2004.... Read More »

 

THE GM RECALL

GM settled with families over fatal 2004 crashes linked to ignition switches

3:52 pm U.S. ET | April 10, 2014
General Motors agreed to settlements with family members of two people who died in separate frontal crashes of Saturn Ions in 2004 in which airbags did not deploy, Automotive News has learned.... Read More »

 

THE GM RECALL

GM raises recall charge to $1.3 billion, adds lock cylinder to part replacement

2:16 pm U.S. ET | April 10, 2014
GM said it now expects to take a $1.3 billion charge in the first quarter related to its ignition-switch recall, as it expanded the scope of the recall to fix a problem that has caused some drivers' keys to fall out of the ignitions while their cars are on. The amount of the charge revealed today increases GM's March 31 estimate of $750 million by more than 70 percent. In addition to replacing the ignition switches on 2.... Read More »

 

GM suspends 2 engineers amid ignition-switch investigation

April 10, 2014 14:44 CET
GM has placed two engineers, Ray DeGiorgio and Gary Altman, on paid leave for their roles leading to the recall of 2.6 million small cars with defective ignition switches, two people familiar with the matter said.... Read More »

 

Chevy dealership in Missouri sues customer over disputed repair bill

5:49 pm U.S. ET | April 10, 2014
Jim Butler Chevrolet in suburban St. Louis is suing a customer who took issue with the repair bill for his Chevrolet Malibu, and is seeking $25,000 in damages. Dwayne Cooney took his vehicle to the dealership for service after hours on Jan. 31 because the key fob wouldn't work, the tire pressure monitor light remained on and an airbag warning light had illuminated.... Read More »

 

BMW recalls 156,137 vehicles to fix variable camshaft timing issue

12:19 pm U.S. ET | April 10, 2014
BMW of North America said it is voluntarily recalling about 156,137 2010-2012 model-year vehicles in the United States because of a potential defect with the variable camshaft timing.... Read More »

 

Toyota, GM cases could usher in era of big recalls, increased scrutiny

April 10, 2014 06:01 CET
After Toyota and GM were criticized for delaying recalls of defective models in recent years, automakers are accelerating safety actions. Recalls recently climbed to records in Japan and China.... Read More »

 

Toyota recalls more than 6 million vehicles

April 9, 2014 09:51 CET
Toyota recalled 6.39 million vehicles worldwide for a range of glitches, from faulty airbags and seat rails to defective windshield wipers. The action affects about 2.34 million vehicles in North America and 810,000 in Europe.... Read More »

 

Cadillac, Buick top service satisfaction rankings for 1st time

1:00 pm U.S. ET | April 9, 2014
Cadillac overtook Lexus to top a survey of customer satisfaction with luxury dealership service departments, giving General Motors twin victories in a study by JD Power and Associates. Buick led the mainstream category, ahead of GMC and Chevrolet in the top five.... Read More »

 

U.S. Congress turns GM probe focus to engineers, considers legislation

10:02 pm U.S. ET | April 9, 2014
Federal lawmakers investigating General Motors' slow recall of 2.6 million cars are zeroing in on engineers and others who may have been aware of problems with ignition switches linked to at least 13 deaths.... Read More »

 

VW orders U.S. dealers to stop selling cars with new engine

9:55 am U.S. ET | April 9, 2014
Citing the risk of a leak in the transmission oil cooler, Volkswagen of America has ordered dealers in the United States to stop selling newer cars equipped with an automatic transmission and VW’s most common engine, the 1.8-liter EA888. The stop-sale order, sent to dealers Tuesday, applies to cars produced after Feb. 1. VW spokesman Scott Vazin said the problem arose when a supplier changed the specifications of an O-ring linking the transmission oil cooler to the transmission.... Read More »

 

VW orders U.S. dealers to stop selling cars with new Mexico-built engine

April 9, 2014 15:55 CET
Citing the risk of a leak in the transmission oil cooler, Volkswagen ordered dealers in the United States to stop selling newer cars equipped with an automatic transmission and VW's most common engine, the 1.8-liter EA888.... Read More »

 

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