ServiceJAMIE LaREAU Ford dealers’ time to shine is during a recall 2:49 pm U.S. ET | June 6, 2013  A vehicle recall can be good for dealers. If handled right, a recall often helps boost a dealership’s customer retention rate and increase service revenues, an industry observer says.... Read More »
Chrysler recalls nearly 630,000 Jeeps to fix transmissions, airbags, seat belts 11:23 am U.S. ET | June 6, 2013  Chrysler Group said today it will recall more than 220,000 units of the Jeep Wrangler to fix a transmission flaw and 409,000 units of the Jeep Compass and Patriot worldwide to fix a software glitch that could stop airbags and seat belts from working in a crash.... Read More »
AUTOMOTIVE NEWS EUROPE E-MAGAZINE VW extends lead in common architectures -- but there are risksJune 6, 2013 06:01 CET  Automakers are fast-tracking flexible architectures to underpin multiple models across different brands and segments to catch up with VW Group's modular platform development strategy. Common platforms reduce costs and streamline new car development but bring risks as well as rewards, industry insiders say.... Read More »
Mitsubishi recalls EV and Outlander plug-in hybridJune 5, 2013 06:01 CET  Mitsubishi has formally recalled its i-MiEV electric vehicle in Japan. Output of the EV minicar -- which is also sold by Peugeot and Citroen in Europe -- has been halted since a manufacturing glitch caused one of their lithium ion battery packs to melt and another to catch fire in March.... Read More »
Chrysler rejects U.S. safety firm's request for recall of 2.7 million JeepsJune 5, 2013 06:01 CET  Chrysler Group said it does not intend to honor a request from the U.S. National Highway Traffic Safety Administration to recall as many as 2.7 million Jeep Grand Cherokee and Liberty SUVs. NHTSA said a recall is needed to address safety problems with the vehicles' fuel systems.... Read More »
Toyota will recall 242,000 hybrids globally for brake design flawJune 5, 2013 13:02 CET  Toyota says it is recalling about 242,000 hybrid vehicles worldwide, including the best-selling Prius, due to a brake design flaw that could cause vehicles to experience greater stopping distances when braking.... Read More »
Toyota recalls 250,000 hybrids, 86,500 in U.S. 7:09 am U.S. ET | June 5, 2013  Toyota is recalling 242,000 hybrid vehicles worldwide, including 86,500 Toyota Prius and Lexus HS 250h hybrids in the United States, to fix a braking glitch.... Read More »
Chrysler rejects NHTSA's request for recall of 2.7 million Jeeps 12:40 pm U.S. ET | June 4, 2013  Chrysler Group said today it does not intend to honor a request from the National Highway Traffic Safety Administration to recall as many as 2.7 million Jeep Grand Cherokee and Liberty SUVs. NHTSA said a recall is needed to address safety problems with the vehicles' fuel systems.... Read More »
Mitsubishi recalls EV and Outlander plug-in hybrid in Japan 10:31 am U.S. ET | June 4, 2013  Mitsubishi Motors has formally recalled its i-MiEV electric vehicle in Japan, possibly paving the way for a similar callback in the United States. Sales and production of the pint-sized EV, along with the Outlander plug-in hybrid crossover sold only in Japan, have been halted since a manufacturing glitch caused one of their lithium ion battery packs to melt and another to catch fire in March.... Read More »
Volume brands adopt free maintenance 12:01 am U.S. ET | June 3, 2013  Free maintenance, largely the domain of luxury brands, is trickling down to some mass-market brands. General Motors recently began including routine, scheduled maintenance for two years or 24,000 miles on sales of all Chevrolet Silverado and GMC Sierra 1500 models, making permanent what had been a one-month promotion.... Read More »
Lincoln trims free maintenance 12:01 am U.S. ET | June 3, 2013  Beginning with 2014 models, Lincoln is cutting back its complimentary maintenance program to 2 years/24,000 miles from 4 years/50,000 miles. In a May 6 memo sent to dealers, Lincoln said the revised program "complements short-term 24-month leases." In a statement, Lincoln said the new program is "competitive with other luxury brands."... Read More »
Ford recalls more than 465,000 vehicles, including Fusion, Lincoln MKZ 1:39 pm U.S. ET | June 3, 2013  Ford said it is recalling more than 465,000 vehicles in several popular models -- including the 2013 Ford Fusion sedan -- after discovering problems with fuel delivery modules, engine block heaters and missing steering gear parts.... Read More »
Chrysler Group offers dealers more training on diesels 12:01 am U.S. ET | June 3, 2013  Chrysler Group is offering additional diesel-engine training to its dealerships to help them sell and service light-duty diesel variants of its two best-selling nameplates this year. Diesel-powered 2014 Jeep Grand Cherokees are being assembled in Detroit, and a diesel-powered 2014 Ram 1500 will enter production this fall.... Read More »
Daimler recalls over 6,000 Mercedes A-class hatchbacksMay 28, 2013 18:04 CET  Daimler is recalling more than 6,000 Mercedes A-class hatchbacks because of problems with the passenger airbag.... Read More »
400,000 Ford F-150 trucks probed by NHTSA for possible acceleration problem 8:45 pm U.S. ET | May 26, 2013  The National Highway Traffic Safety Administration has opened a preliminary investigation into possible acceleration problems that may affect 400,000 late-model Ford F-150 pickup trucks.... Read More »
Audi launches program to hire U.S. military technicians for dealer service jobs 10:22 am U.S. ET | May 25, 2013  Audi of America is launching a program targeting military technicians for service department jobs at U.S. dealerships.... Read More »
GM recalls more than 27,000 Cadillac SRXs with possible wheel issue 12:01 am U.S. ET | May 23, 2013  General Motors is recalling worldwide more than 27,000 Cadillac crossover vehicles whose wheels could fall off due to potentially loose wheel nuts.... Read More »
Nissan will recall 841,000 vehicles globally due to steering wheel glitchMay 23, 2013 09:44 CET  Nissan will recall about 841,000 vehicles worldwide, including UK-built Micra subcompacts, as a result of a steering wheel glitch that could result in a loss of steering. The automaker said no accidents have been reported.... Read More »
VW to modify late-model diesels in N. America to prevent improper fuelingMay 22, 2013 06:01 CET  Volkswagen plans to refit more than a quarter million 2009-12 diesel cars to prevent North American customers from mistakenly pumping gasoline into the fuel tanks.... Read More »
VW to modify late-model diesels to prevent improper fueling 4:36 pm U.S. ET | May 21, 2013  Volkswagen plans to refit more than a quarter million 2009-12 diesel cars to prevent North American customers from mistakenly pumping gasoline into the fuel tanks.... Read More »
Automakers, dealers remain opposed to bill preventing rental firms from renting recalled vehicles 6:34 pm U.S. ET | May 21, 2013 Major automakers and auto dealers told a Senate panel Tuesday that they remain opposed to legislation that would prohibit rental car companies from renting or selling vehicles that are subject to a federal safety recall.... Read More »
LETTER TO THE EDITOR Women do well as service advisers 12:01 am U.S. ET | May 20, 2013 I wholeheartedly agree with the assessment of Roger Pipher, fixed operations director of Coleman Buick-GMC-Cadillac in Lawrenceville, N.J., about women as service advisers.... Read More »
Chrysler recalls 469,000 SUVs worldwide over gearshift issue 12:52 pm U.S. ET | May 11, 2013  Chrysler Group is recalling about 469,000 SUVs worldwide to update software after some vehicles' circuit boards were found to be transmitting signals that trigger inadvertent gearshifts to neutral, the automaker said Saturday.... Read More »
Airbag supplier Takata names first foreign presidentMay 10, 2013 19:25 CET  Japan's Takata, reeling from its role in a global airbag recall, said today it will replace its president with Swiss national Stefan Stocker, the first foreigner in the post.... Read More »
Airbag supplier Takata names first foreign president 1:25 pm U.S. ET | May 10, 2013  Japan's Takata, reeling from its role in a global airbag recall, said today it will replace its president with Swiss national Stefan Stocker, the first foreigner in the post.... Read More »
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Special Report
 Dealer O.C. Welch's big-truck turnaroundAfter Mercury's demise, South Carolina Ford-Lincoln dealer O.C. Welch had to find a way to replace lost revenue. He decided to load up on Super Duty pickups – and sell them online. Mon., June 17» Watch the Video |
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