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THE GM RECALL

GM settled with families over fatal 2004 crashes linked to ignition switches

3:52 pm U.S. ET | April 10, 2014
General Motors agreed to settlements with family members of two people who died in separate frontal crashes of Saturn Ions in 2004 in which airbags did not deploy, Automotive News has learned.... Read More »

 

THE GM RECALL

GM raises recall charge to $1.3 billion, adds lock cylinder to part replacement

2:16 pm U.S. ET | April 10, 2014
GM said it now expects to take a $1.3 billion charge in the first quarter related to its ignition-switch recall, as it expanded the scope of the recall to fix a problem that has caused some drivers' keys to fall out of the ignitions while their cars are on. The amount of the charge revealed today increases GM's March 31 estimate of $750 million by more than 70 percent. In addition to replacing the ignition switches on 2.... Read More »

 

GM suspends 2 engineers amid ignition-switch investigation

April 10, 2014 14:44 CET
GM has placed two engineers, Ray DeGiorgio and Gary Altman, on paid leave for their roles leading to the recall of 2.6 million small cars with defective ignition switches, two people familiar with the matter said.... Read More »

 

Chevy dealership in Missouri sues customer over disputed repair bill

5:49 pm U.S. ET | April 10, 2014
Jim Butler Chevrolet in suburban St. Louis is suing a customer who took issue with the repair bill for his Chevrolet Malibu, and is seeking $25,000 in damages. Dwayne Cooney took his vehicle to the dealership for service after hours on Jan. 31 because the key fob wouldn't work, the tire pressure monitor light remained on and an airbag warning light had illuminated.... Read More »

 

BMW recalls 156,137 vehicles to fix variable camshaft timing issue

12:19 pm U.S. ET | April 10, 2014
BMW of North America said it is voluntarily recalling about 156,137 2010-2012 model-year vehicles in the United States because of a potential defect with the variable camshaft timing.... Read More »

 

Toyota, GM cases could usher in era of big recalls, increased scrutiny

April 10, 2014 06:01 CET
After Toyota and GM were criticized for delaying recalls of defective models in recent years, automakers are accelerating safety actions. Recalls recently climbed to records in Japan and China.... Read More »

 

Toyota recalls more than 6 million vehicles

April 9, 2014 09:51 CET
Toyota recalled 6.39 million vehicles worldwide for a range of glitches, from faulty airbags and seat rails to defective windshield wipers. The action affects about 2.34 million vehicles in North America and 810,000 in Europe.... Read More »

 

Cadillac, Buick top service satisfaction rankings for 1st time

1:00 pm U.S. ET | April 9, 2014
Cadillac overtook Lexus to top a survey of customer satisfaction with luxury dealership service departments, giving General Motors twin victories in a study by JD Power and Associates. Buick led the mainstream category, ahead of GMC and Chevrolet in the top five.... Read More »

 

U.S. Congress turns GM probe focus to engineers, considers legislation

10:02 pm U.S. ET | April 9, 2014
Federal lawmakers investigating General Motors' slow recall of 2.6 million cars are zeroing in on engineers and others who may have been aware of problems with ignition switches linked to at least 13 deaths.... Read More »

 

VW orders U.S. dealers to stop selling cars with new engine

9:55 am U.S. ET | April 9, 2014
Citing the risk of a leak in the transmission oil cooler, Volkswagen of America has ordered dealers in the United States to stop selling newer cars equipped with an automatic transmission and VW’s most common engine, the 1.8-liter EA888. The stop-sale order, sent to dealers Tuesday, applies to cars produced after Feb. 1. VW spokesman Scott Vazin said the problem arose when a supplier changed the specifications of an O-ring linking the transmission oil cooler to the transmission.... Read More »

 

VW orders U.S. dealers to stop selling cars with new Mexico-built engine

April 9, 2014 15:55 CET
Citing the risk of a leak in the transmission oil cooler, Volkswagen ordered dealers in the United States to stop selling newer cars equipped with an automatic transmission and VW's most common engine, the 1.8-liter EA888.... Read More »

 

NHTSA lawyer calls engineers 'first line of defense' for car safety

4:06 pm U.S. ET | April 8, 2014
The National Highway Transportation Safety Administration's top lawyer told a gathering of automotive engineers today that they were the “first line of defense” in vehicle safety.... Read More »

 

U.S. fines GM for 'troubling' responses on recall questions

5:11 pm U.S. ET | April 8, 2014
General Motors was hit with federal fines today over its ignition switch crisis after U.S. auto safety regulators concluded the company had not been forthcoming in responding to questions. In a letter today, the National Highway Traffic Safety Administration hit GM with a fine of $7,000 per day over its responses to a 107-question query the agency filed with the company last month after the recall widened to 2.2 million U.S. vehicles.... Read More »

 

GM dealers field calls, manage inventory while waiting for recall parts

4:12 pm U.S. ET | April 8, 2014
General Motors estimates repairs to 2.6 million small cars affected by a massive recall will not start until next week -- not this week as originally expected. Some dealers are fielding dozens of calls daily from customers wanting to know when their car will be fixed.... Read More »

 

GM investors unshaken as recall cuts $3 billion in stock market value

1:48 pm U.S. ET | April 7, 2014
Some of GM's institutional investors say they're keeping faith in the stock after the recall crisis wiped out more than $3 billion in shareholders' value over four weeks. CEO Mary Barra has apologized for the lives lost in accidents tied to an ignition switch defect and promised an aggressive investigation into why it took so long to do anything even though some at GM knew about the faulty switches as early as 2001.... Read More »

 

JASON STEIN

Barra's job just got a lot harder

12:01 am U.S. ET | April 7, 2014
Was last week's public grilling about a faulty ignition switch or about New GM vs. Old GM?... Read More »

 

EDITORIAL

GM's debacle: A lesson for the auto industry

12:01 am U.S. ET | April 7, 2014
Viewing last week's congressional hearings through the prism of history, you would get the impression that the industry hasn't progressed a millimeter on safety since Ralph Nader exposed the instability of the Chevy Corvair a half century ago.... Read More »

 

Chevy Impala has airbag software flaw, safety advocate claims in U.S. petition

11:02 am U.S. ET | April 7, 2014
General Motors, in the midst of recalling 2.6 million small cars for an ignition-switch flaw that can deactivate air bags, also may have an air-bag defect connected to deadly accidents in its Chevrolet Impala, a safety group said.... Read More »

 

The mystery of the switch signoff

12:01 am U.S. ET | April 7, 2014
The one-page form that Senator Claire McCaskill held up in last week's Congressional hearings raises more questions about how GM's ignition switch design was executed and who had a say in it. Former GM engineers say it suggests that a more extensive paper trail exists that would shed light on the 2006 part redesign, which has emerged as a key topic in the broadening investigation into what went wrong.... Read More »

 

Ford recalls nearly 435,000 vehicles for rusting frame parts, faulty seats

6:00 pm U.S. ET | April 7, 2014
Ford is recalling 385,762 model-year 2001-2004 Escape SUVs due to rust that could cause the separation of the lower control arm from the subframe of the vehicle. In an unrelated recall, NHTSA announced that Ford is recalling 48,960 model-year 2013-2014 Ford Fusion, Lincoln MKZ, Ford Escape and C-Max vehicles to replace seatback frames that are not up to NHTSA standards.... Read More »

 

NHTSA? Nitschke? Now we're confused

12:01 am U.S. ET | April 7, 2014
Rep. Billy Long, R-Mo., associates the National Highway Traffic Safety Administration with a former National Football League star.... Read More »

 

GM tablet tool aims to lift service revenue

12:01 am U.S. ET | April 7, 2014
About 1,200 General Motors dealerships have begun using a tablet tool, part of a software program called Service Workbench, that lets service advisers quickly pull up a vehicle's history, whip through an inspection and point out a menu of factory-recommended maintenance items.... Read More »

 

AutoNation wants more service lane hospitality

12:01 am U.S. ET | April 7, 2014
AutoNation Inc., the country's biggest dealership group, is recruiting service advisers among restaurant waiters and other service-industry workers, part of a new plan to reduce turnover in a key position.... Read More »

 

Sen. McCaskill: GM ignition switch case could lead to criminal charges

3:26 pm U.S. ET | April 6, 2014
GM should make restitution to victims' families and face criminal action if merited for the way it handled defective ignition switches that caused fatal auto accidents, U.S. Senator Claire McCaskill of Missouri said on Sunday.... Read More »

 

Year of hope, promise veers badly off course for GM

12:01 am U.S. ET | April 6, 2014
Days after taking the top job at General Motors in mid-January, Mary Barra insisted there would be "no right or left turns" in the resurgent automaker's path. Instead, it has been a U-turn. GM's recall crisis has delivered a swift and dramatic jolt to a company that was in celebration mode just a few months ago.... Read More »

 

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