Fixed Operations

GM sets aside $575 million for death and injury settlements

9:59 am U.S. ET | Sept. 17, 2015

GM said it will take a $575 million charge in the third quarter to settle 1,380 death and injury claims related to 2014 recalls, as well as a class-action lawsuit filed by shareholders.... Read More »

Toyota recalls 423,500 RAV4s in U.S. for windshield wipers issue

1:52 pm U.S. ET | Sept. 17, 2015

Toyota Motor Sales USA said it would recall about 423,500 RAV4 SUVs in the United States for an issue related to windshield wipers.... Read More »

Colo. dealership held liable in test-drive accident

3:15 pm U.S. ET | Sept. 11, 2015

The Colorado Court of Appeals said a dealership is liable for damage resulting from an accident on a test drive because someone from the dealership was in the car with the driver.... Read More »

FCA issues three recalls for 1.7 million trucks

8:12 am U.S. ET | Sept. 10, 2015

Fiat Chrysler Automobiles said it is recalling about 1.73 million trucks for defects including a wiring harness that may short-circuit and set off an airbag. The largest recall covers 1.06 million trucks in the U.S.... Read More »

Cadillac recalls 121,000 ATS sedans for defroster defect

11:06 am U.S. ET | Sept. 9, 2015

General Motors said it is recalling 121,000 Cadillac ATS sedans because the rear-window defroster can overheat and potentially catch fire. The automaker said it is aware of four fires related to the defect, but not of any crashes, injuries or deaths.... Read More »


BLOG: Why U.S. isn't ready for a law that grounds vehicles with open recalls

3:36 pm U.S. ET | Sept. 8, 2015

AutoNation's declaration that it won’t sell a vehicle that has an open recall may prompt renewed calls to make that policy the law of the land. Such a law would be a mistake, at least under our current system of government recalls.... Read More »

FCA pays owners to get recall work done

12:01 am U.S. ET | Sept. 7, 2015

Fiat Chrysler Automobiles is spiffing owners of recalled vehicles to either get them fixed or replace them with new units. The offers are part of a settlement the automaker reached with the National Highway Traffic Safety Administration, and may hint at what NHTSA will ask of automakers in future recalls.... Read More »

Public retailers pump up service capacity

12:01 am U.S. ET | Sept. 7, 2015

Public dealership groups are hiring service techs, adding service hours and making upgrades to boost customer-pay revenues and still meet demands for warranty repairs.... Read More »

AutoNation grounds vehicles under recall

12:01 am U.S. ET | Sept. 6, 2015

AutoNation will stop selling vehicles with open recalls on them. The policy will be costly, and the company estimates it will ground 5-10 percent of its inventory at any given time. But it's the right thing to do for customers, CEO Mike Jackson says.... Read More »

Lexus to offer direct line to dealer service

12:01 am U.S. ET | Sept. 5, 2015

All 2016 Lexus vehicles will have a new subscription-based telematics system called Enform Service Connect, which will allow dealers to look up error codes in a customer's vehicle remotely.... Read More »

FCA to recall 7,810 SUVs to prevent hacking

5:08 pm U.S. ET | Sept. 4, 2015

Fiat Chrysler Automobiles said on Friday it would recall 7,810 SUVs in the United States to update software for radios to prevent hacking.... Read More »

Nissan to recall 300,000 small cars; NHTSA upgrades investigation into seat sensors

1:06 pm U.S. ET | Sept. 4, 2015

Nissan North America is recalling nearly 300,000 small cars over concerns that an interior trim panel near the accelerator pedal could trap a driver's foot, possibly causing unwanted acceleration or delaying braking.... Read More »

Jaguar offers free maintenance, cuts prices in U.S.

10:30 am U.S. ET | Sept. 3, 2015

Jaguar is lowering its prices and rolling out free scheduled maintenance in the United States to remove what customers cite as key reasons consumers reject the British brand: high purchase and maintenance costs.... Read More »

U.S. drops estimates for vehicles equipped with defective Takata airbags by 36%

4:16 pm U.S. ET | Sept. 1, 2015

U.S. auto safety regulators now believe about 19.2 million U.S. vehicles are covered by the recalls for Takata airbag inflators that can explode in a crash, 36 percent fewer than were thought earlier this summer to carry the defective parts.... Read More »

FCA recalls 206,668 2014 Jeep Cherokees to fix windshield wiper defect

11:35 am U.S. ET | Sept. 1, 2015

Fiat Chrysler Automobiles is recalling 206,668 2014 Jeep Cherokee SUVs because of a defect that could cause windshield wipers to stop working.... Read More »

FCA details buy-backs, incentives for completing older recalls

4:04 pm U.S. ET | Aug. 31, 2015

Fiat Chrysler Automobiles today issued details on its buy-back and incentive program offered to more than 1 million owners of vehicles recalled in 2013 but for which recall repair programs weren’t immediately available.... Read More »

Jeep Grand Cherokee being probed by NHTSA for rollaway risk

11:07 am U.S. ET | Aug. 25, 2015

An estimated 408,000 Jeep Grand Cherokees are the subject of a preliminary NHTSA investigation after drivers complained that newer models rolled away after being put in park.... Read More »

Toyota tests potential alternatives to Takata airbag inflators

Aug. 25, 2015 10:54 CET

Toyota said it is testing airbag inflators made by Autoliv and Nippon Kayaku as possible alternatives to potentially lethal parts supplied by Takata. Toyota said it wanted to ensure the parts were compatible with its vehicles.... Read More »

GM ignition switch defects tied to 124 deaths, 275 injuries, Feinberg review finds

12:15 pm U.S. ET | Aug. 24, 2015

Attorney Kenneth Feinberg has completed its review of all 4,000-plus compensation claims related to General Motors' faulty ignition switches. The switches, which prompted the recall of more than 2.6 million vehicles last year, now have been linked to 124 deaths and 275 injuries, 17 of which were serious.... Read More »

2008 Honda Accords probed by NHTSA for airbags that may fail to deploy

10:15 am U.S. ET | Aug. 21, 2015

NHTSA opened an investigation into 348,000 Honda Accords for a flaw that could prevent airbags from deploying in a crash.... Read More »

GM recalls Impalas for airbags flaw involving infant seats

12:17 pm U.S. ET | Aug. 21, 2015

General Motors is recalling 8,989 Impalas for passenger-side airbags that can fail to turn off if an infant seat is in the front seat.... Read More »

Toyota may buy replacement airbag inflators from three Takata rivals

7:24 am U.S. ET | Aug. 21, 2015

Toyota, recalling about 12 million vehicles worldwide to replace Takata airbags, said it may tap three additional suppliers to boost supply of the components. The automaker said today it is considering using inflators from Autoliv, Daicel and Nippon Kayaku for replacement airbags.... Read More »

GM expands headlight recall to 180,504 more vehicles

11:14 am U.S. ET | Aug. 19, 2015

General Motors is expanding a recall of Buicks and Pontiacs with defective low-beam headlights to include 180,504 more vehicles, the automaker said today.... Read More »

Japan faces shortage of replacement airbags as recalls expand

9:33 am U.S. ET | Aug. 19, 2015

Japan may face a shortfall in supply of replacement airbags as automakers recall 9.8 million vehicles in the country to swap out potentially defective devices made by Takata, according to its transport ministry.... Read More »

FCA takes guesswork out of dealers' weighty decisions

6:00 pm U.S. ET | Aug. 16, 2015

Fiat Chrysler is introducing an online analyzer that allows dealers to forecast potential returns from expanding their service operations.... Read More »

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Mazda's Wager: Self-driving cars will be ‘disastrous’ for industry

Mazda's Wager: Self-driving cars will be ‘disastrous’ for industry

Mazda’s N.A. marketing chief Russell Wager says a lot is at risk in the rush to create self-driving cars – including brands and advertising as we know it.
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