Fixed Operations

GM recalled some models with problematic switches; judges others safe, report says

8:28 am U.S. ET | July 17, 2014
GM last month recalled millions of vehicles with three different designs of ignition switches that could accidentally turn off the engine and disable air bags in a crash. But the automaker has concluded that more than 2 million other vehicles equipped with the same switches are safe.... Read More »

 

Chrysler accelerates Jeep repairs

8:22 am U.S. ET | July 17, 2014
Chrysler Group told federal safety regulators it could add trailer hitches to recalled Jeep SUVs by March, much sooner than the several years estimated by regulators who had urged the automaker to quicken the pace of repairs.... Read More »

 

BMW recalls 1.6 million 3-series cars to replace airbags

July 16, 2014 13:59 CET
BMW is recalling 1.6 million 3-series cars globally for a front-passenger airbag defect that has caused automakers including Toyota and Nissan to repair millions of vehicles.... Read More »

 

BMW to recall 1.6 million 1999-2006 3-series cars to replace Takata airbags

7:58 am U.S. ET | July 16, 2014
German automaker BMW said today it is recalling about 1.6 million cars worldwide to replace passenger-side front airbags made by Takata Corp. because the inflators could break apart during deployment and injure passengers.... Read More »

 

THE GM RECALL

GM revises way legal staff handles safety suits

9:35 pm U.S. ET | July 15, 2014
GM has hired an outside legal firm to review the company's litigation practices and has revised the way it handles civil lawsuits so that cases involving serious injuries or deaths will be reviewed by the company's general counsel and engineering staffs, GM's top lawyer plans to tell a Senate panel on Thursday.... Read More »

 

Dealer: Customers judge a service contract by its cover

12:01 am U.S. ET | July 14, 2014
For auto retailers, having factory-backed finance and insurance products to sell sometimes makes all the difference.... Read More »

 

THE GM RECALL

Prosecutors' case against GM to focus on misleading statements, report says

7:31 am U.S. ET | July 14, 2014
Federal prosecutors are developing a criminal fraud case hinged on whether GM made misleading statements about a deadly ignition switch flaw, and are examining activity dating back a decade, before GM's 2009 bankruptcy, according to multiple sources familiar with the investigation, Reuters reported.... Read More »

 

BEST PRACTICES

Courting consumers, moving 'smelly tires'

12:01 am U.S. ET | July 14, 2014
For customers and employees alike, the change in culture over the past few years at Bozard Ford-Lincoln in St. Augustine, Fla., has been like a breath of fresh air.... Read More »

 

EDITORIAL

GM's false economy

12:01 am U.S. ET | July 14, 2014
It's not yet clear what the final tab will be on General Motors' unfolding recall mess, but it certainly will put a dent in the automaker's so-called fortress balance sheet.... Read More »

 

Auto repair conference to focus on next F-150

12:01 am U.S. ET | July 14, 2014
Starting at the end of this month, the 2015 aluminum-bodied Ford F-150 pickup will take center stage at the nation's biggest annual collision repair industry gathering in Detroit.... Read More »

 

Chrysler recalls 895,000 Grand Cherokees, Durangos for potential fire hazard

10:19 am U.S. ET | July 11, 2014
Chrysler Group said today it is recalling 895,000 SUVs for faulty wiring in vanity mirror lights that can short circuit and set fire.... Read More »

 

GM moves Cadillac chief Ferguson back to chief lobbying role

3:23 pm U.S. ET | July 10, 2014
Bob Ferguson, the head of Cadillac since October 2012, is returning to his previous position as GM's top government lobbyist, effective immediately. Ferguson, who was head of public policy for GM from 2010 until moving to Cadillac, already had been spending much of his time since mid-March in Washington, helping to steer GM's response to its ignition switch recall.... Read More »

 

GM recalls nearly 30,000 Saab 9-3 convertibles

July 10, 2014 13:56 CET
General Motors is recalling almost 30,000 Saab 9-3 convertibles in the United States for a seat belt issue that has previously affected sedan models.... Read More »

 

Honda recalls 175,000 hybrids in Japan due to software glitch

6:53 am U.S. ET | July 10, 2014
Honda is recalling 175,356 gasoline-electric hybrid vehicles in Japan, including the Fit subcompact, over a software glitch in the engine control unit.... Read More »

 

U.S. auto recalls smash single-year record with 6 months to go

12:49 pm U.S. ET | July 8, 2014
Automakers this year have already recalled more vehicles in the United States than in any other year on record. NHTSA says U.S. recalls total 37.5 million cars to date, topping the 30.8 million record set in 2004.... Read More »

 

THE GM RECALL

Delphi CEO summoned to Capitol Hill on GM recall

4:01 pm U.S. ET | July 8, 2014
Delphi Automotive, which supplied the faulty ignition switch at the center of General Motors' safety crisis, will join GM on Capitol Hill's hot seat.... Read More »

 

Subaru recalls cars with Takata airbag inflators in U.S.

1:32 pm U.S. ET | July 8, 2014
Subaru of America is recalling 8,557 older model cars in the United States equipped with potentially defective airbag inflators made by Japanese supplier Takata, the automaker and federal regulators said today.... Read More »

 

VW orders sales halt for Golf, GTI over steering flaw

11:24 am U.S. ET | July 8, 2014
Volkswagen has ordered dealers in the United States and Canada to not sell about 800 units of its new Golf and GTI hatchbacks because a mistake in assembly could cause steering problems.... Read More »

 

Ford announces 6 recalls covering 100,610 vehicles in North America

10:57 am U.S. ET | July 8, 2014
Ford said it is recalling 100,610 vehicles in North America in six separate actions. About 92,000 of the vehicles have a potential problem with front axles that run to right wheels and may have not been properly installed during assembly. That may cause the axle to move outward over time and eventually become disengaged.... Read More »

 

GM RECALL

GM victims bear burden of proof

12:01 am U.S. ET | July 7, 2014
The victim compensation program that attorney Kenneth Feinberg outlined last week requires claimants to provide evidence that the defective switch played a role in the accident.... Read More »

 

Mazda to recall 42,000 cars with Takata airbags in China

8:18 am U.S. ET | July 7, 2014
Mazda will recall over 42,000 cars produced in China due to issues over airbags supplied by Takata Corp, a firm which is at the heart of massive recalls globally.... Read More »

 

New GM ignition parts arriving; just don't worry about what the box says

12:01 am U.S. ET | July 7, 2014
General Motors told its 4,300 dealerships late last month that the parts to replace faulty ignition switches on nearly 3 million recalled small cars are finally flowing in "unprecedented volume."... Read More »

 

Subaru struggles to satisfy customers

12:01 am U.S. ET | July 7, 2014
Subaru, flush with record profits and poised for a sixth straight year of record U.S. sales, may be a little too hot for the liking of Yasuyuki Yoshinaga. Getting dealers to invest in new service facilities is his top priority.... Read More »

 

NHTSA: Why is Jeep fix taking so long?

12:01 am U.S. ET | July 7, 2014
Federal safety regulators want to know why Chrysler Group has taken more than a year to begin fixing older-model Jeep Grand Cherokees and Libertys to improve their rear crashworthiness.... Read More »

 

KEITH CRAIN

GM is doing the right thing

12:01 am U.S. ET | July 7, 2014
It's going to be very expensive for GM, but the company made the right decision to hire Kenneth Feinberg and give him the responsibility to negotiate with the people filing claims.... Read More »

 

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