Commentary

DAVID BARKHOLZ

Dealerships ignore online reviews at their peril

12:01 am U.S. ET | April 13, 2015

Many dealerships find it a pain to respond to customer reviews online. But new data from Cars.com show it's worth the effort to write a reply below the review.... Read More »

JASON STEIN

Maroone's guiding rule: Set yourself apart

12:01 am U.S. ET | April 6, 2015

Mike Maroone -- retailer, visionary and, as of last Wednesday, retired AutoNation Inc. president and COO -- once had a dream to be a college quarterback. Instead, he became one of the greatest field leaders the dealer franchise system has known.... Read More »

KEITH CRAIN

What's new at N.Y. auto show? Lots

12:01 am U.S. ET | April 6, 2015

New York is always an interesting auto show. It's in a city that seems to do everything in its power to discourage using a car, yet New Yorkers flock to the Javits Center to see what is going on in the world of cars.... Read More »

RICHARD TRUETT

The new sticker shock: High costs to fix high-tech

12:01 am U.S. ET | April 6, 2015

We all know about showroom sticker shock. But here's another side of the affordability problem: the hefty repair costs for minor accidents. At least two factors are driving up the cost to fix vehicles: safety electronics and the way cars are built today.... Read More »

LUCA CIFERRI

While others stand up, Italy stands aside

12:01 am U.S. ET | March 30, 2015

Formula One tire supplier Pirelli will have a Chinese owner.... Read More »

KEITH CRAIN

When will next shoe drop in China?

12:01 am U.S. ET | March 30, 2015

Many people are convinced that when the time comes -- and it might be tomorrow, next year or in a decade -- foreign companies in China will be nationalized.... Read More »

KEITH CRAIN

Is cheap fuel permanent or a blip?

12:01 am U.S. ET | March 23, 2015

Lots of smart folks in the automobile industry are betting huge amounts of money that alternative-fuel vehicles will capture an important part of the market. But it is going to be difficult to displace gasoline for mainstream vehicles in the U.S.... Read More »

KEITH CRAIN

Keeping the passion alive for 20 years

12:01 am U.S. ET | March 16, 2015

If you have doubts about America's love affair with the automobile, go to a local car show.... Read More »

LINDSAY CHAPPELL

A JLR plant in N. America? Do it already

12:01 am U.S. ET | March 16, 2015

Do not hesitate to build that North American vehicle assembly plant, Jaguar Land Rover. You will be amazed. Trust me on this one.... Read More »

HANS GREIMEL

Lexus' ideas about entry cars changing?

12:01 am U.S. ET | March 9, 2015

One of the most perplexing cars at the Geneva auto show is the Lexus LF-SA minicar concept. The Japanese luxury brand has said repeatedly that it won't dabble in the sub-$30,000 zone, yet that's exactly what the LF-SA is.... Read More »

DAVID BARKHOLZ

Dealership groups give soft sell a Hollywood twist

12:01 am U.S. ET | March 9, 2015

Waikem Auto Family expects to fill a century-old theater in Massillon, Ohio, with 150 customers and guests for the premiere of a new family film, Little Boy.... Read More »

KEITH CRAIN

Let's ensure recalled vehicles get fixed

12:01 am U.S. ET | March 9, 2015

The idea that each state should set its own standards for licensing drivers is ridiculous. There should be a single standard for age and other requirements to acquire a driver's license, a uniform system similar to federal licensing of aircraft pilots. The same logic applies to auto recalls. We need consistency.... Read More »

JAMES B. TREECE

Why GAAP and the bottom line matter

12:01 am U.S. ET | March 9, 2015

Generally accepted accounting principles, or GAAP, is how accountants keep score across highly different industries. By agreeing to tally the figures in a consistent way, accountants provide scorecards that investors can review with confidence. So I take note how often publicly traded dealership groups present their earnings on an "adjusted" basis rather than on a GAAP basis.... Read More »

RICHARD TRUETT

De Nysschen, 'Dare' I say, needs a better plan to reconstruct Cadillac's image

12:01 am U.S. ET | March 2, 2015

It seems nothing gets people chattering these days like Cadillac, a brand in transition. So when reporter Richard Truett took to autonews.com last week with an "open letter" to Cadillac boss Johan de Nysschen, reactions poured in. Here is Truett's column and excerpts from three emails that arrived in his inbox.... Read More »

RICHARD JOHNSON

Still a car guy -- with a Tata friendship

12:01 am U.S. ET | March 2, 2015

Bona fide car guy Wolfgang Reitzle, the former BMW rising star and Ford luxury chief who's been running an industrial gas company for the last few years, hasn't left the car business after all. It turns out that he's befriended Indian industrial magnate Ratan Tata, the guy who bought Jaguar and Land Rover from Ford in 2008. Tata said last week that he and Reitzle meet every month or so to discuss Jaguar and Land Rover models. Reitzle doesn't hold back.... Read More »

KEITH CRAIN

Katayama was quite a rebel

12:01 am U.S. ET | March 2, 2015

Yutaka Katayama, the long-retired head of Datsun and Nissan in the U.S., became a legend.... Read More »

JAMES B. TREECE

Car stores could be just like Apple stores, right?

12:01 am U.S. ET | Feb. 23, 2015

"How's it going?" I asked my friend Gene-Erik Marketer. I hadn't seen him since the NADA convention. "Great!" he replied. "I really got our dealers fired up at our make meeting with my pitch to make our dealerships more like Apple stores!" I had to ask: "What does that mean?"... Read More »

KEITH CRAIN

Now everyone wants to build cars

12:01 am U.S. ET | Feb. 23, 2015

Much like Preston Tucker, John DeLorean and Malcolm Bricklin, there are lots of people with lots of money interested in becoming automakers. Elon Musk notwithstanding, the number of success stories in this business is fairly limited. The trail of those who failed as automakers is a long one.... Read More »

RICHARD TRUETT

Has diesel had its day in Europe?

12:01 am U.S. ET | Feb. 16, 2015

Pollution is one reason why the diesel engine has perhaps peaked at 50 percent of new-car sales in most of Europe.... Read More »

KEITH CRAIN

Everyone wants to be a dealer

12:01 am U.S. ET | Feb. 16, 2015

No one is clamoring for the stocks of global automakers -- with the exception of Wall Street darling Tesla. Nor is anyone driving up supplier stocks. Automobile dealerships are where everyone wants to be.... Read More »

KEITH CRAIN

When do we see price reductions?

12:01 am U.S. ET | Feb. 9, 2015

Right now, the U.S. has the hottest currency in the world and one of the hottest automotive markets as well. With a much stronger U.S. dollar, you would think we'd see huge reductions in pricing on vehicles and parts from countries with weak currencies.... Read More »

LINDSAY CHAPPELL

In the rush to digital, a defense of the old media

12:01 am U.S. ET | Feb. 9, 2015

Digital, digital, digital was the clear, repetitive marketing message for auto dealers at this year's National Automobile Dealers Association convention. But ad agency owner Terry Lancaster had a different message for retailers: Don't be so quick to change horses.... Read More »

KRISHNAN M. ANANTHARAMAN

Why can't dealers shake the shady rep?

12:01 am U.S. ET | Feb. 2, 2015

Auto dealers are pillars of their communities. They sponsor Little League teams, fund scholarships, donate vehicles to first responders, pay their taxes and fly big flags. So why do so many consumers leave dealerships feeling uneasy.... Read More »

KEITH CRAIN

This is right out of '1984'

12:01 am U.S. ET | Feb. 2, 2015

According to a Wall Street Journal report, the U.S. Justice Department is tracking millions of cars and knows just where they are. The paper reports that the effort started as a move to combat drug cartels near the Mexican border has expanded around the country. It is a massive intrusion on our rights.... Read More »

YANG JIANG

China dealers fight back as stock piles up

12:01 am U.S. ET | Jan. 26, 2015

The China Automobile Dealers Association has been a weak and loose organization. Its main job was to produce an annual list of China's top 100 dealerships and to hold a few national conferences for dealers.... Read More »

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