Keith Crain

KEITH CRAIN

Is your dealership one of the best?

12:01 am U.S. ET | March 10, 2014
For the third time, Automotive News is recognizing the 100 Best Dealerships To Work For in the United States and Canada. In a few weeks, the time for registering will be past.... Read More »

 

KEITH CRAIN

GM recall: Issue is not a faulty switch

10:02 am U.S. ET | Feb. 28, 2014
GM this week added more than 588,000 vehicles to a recall to fix ignition switches.... Read More »

 

KEITH CRAIN

The r&d grunt work shifts to suppliers

12:01 am U.S. ET | Feb. 24, 2014
The r&d has shifted dramatically from auto manufacturers to suppliers. The expenses for those innovations have shifted from auto manufacturers to suppliers.... Read More »

 

KEITH CRAIN

Selling cars today takes a lot of work

12:01 am U.S. ET | Feb. 17, 2014
Once upon a time, selling cars was a fairly straightforward process. Those days are gone forever. Today, there are people from 18 to 80 buying cars, and they all have different needs, which require entirely different sales approaches and processes.... Read More »

 

KEITH CRAIN

Crash avoidance is a noble idea

12:01 am U.S. ET | Feb. 10, 2014
The government is suggesting that perhaps the first step in creating a safer automotive environment would be to install transmitting devices in all vehicles sold in the United States, the first step toward enable vehicles to communicate with one another to avoid accidents. What may be a noble suggestion is probably an impractical solution to automotive collisions.... Read More »

 

KEITH CRAIN

This is not a simple business anymore

12:01 am U.S. ET | Feb. 3, 2014
It hasn't been easy over the past decade or so to figure out what's a domestic vehicle and what's an import. And it's not getting any easier as more companies become multinationals. It probably doesn't matter anymore.... Read More »

 

KEITH CRAIN

Technology takes a lot of training

12:01 am U.S. ET | Jan. 27, 2014
Today's automobile is packed with technology, more than most customers understand. As cars and trucks become more complicated, manufacturers and dealers are going to have to provide more training for customers.... Read More »

 

KEITH CRAIN

NADA is more important than ever

12:01 am U.S. ET | Jan. 20, 2014
This week's National Automobile Dealers Association convention is an important opportunity to encourage manufacturers and dealers to continue the business practices that have allowed the industry to flourish.... Read More »

 

KEITH CRAIN

After 25 years, product is still king

12:01 am U.S. ET | Jan. 13, 2014
The lifeblood of the motor industry is product. Anyone who thinks product isn't king should see the thousands of journalists who come to Detroit from all over the world. They come to see the newest models and to talk to the global automotive executives here to introduce their cars and promote their companies.... Read More »

 

KEITH CRAIN

Detroit is well worth the trip

12:01 am U.S. ET | Jan. 6, 2014
The Detroit show is always remarkable with more debuts than anywhere else and lots of executives who are available to share insights on what's shaping this global industry. In addition, I add with a certain amount of pride, Automotive News will be opening the 38th Automotive News World Congress in the midst of the auto show's press days.... Read More »

 

KEITH CRAIN

Detroit's international show keeps getting stronger

12:01 am U.S. ET | Jan. 6, 2014
It doesn't seem that long ago that the Detroit auto show was just one of many sleepy, regional shows around the country that didn't excite the public or auto manufacturers. But 25 years ago, some dedicated auto dealers in Detroit, along with my old friend Bob McCurry, transformed the show into the North American International Auto Show. It has never been the same.... Read More »

 

KEITH CRAIN

A busy time of year for dealers

12:01 am U.S. ET | Dec. 30, 2013
A lot of people in the manufacturing business have gone home.... Read More »

 

KEITH CRAIN

What to do with the empty ships

12:01 am U.S. ET | Dec. 23, 2013
North American auto exports seem odd after decades of seeing so many vehicles being imported.... Read More »

 

KEITH CRAIN

A busy week at General Motors

12:01 am U.S. ET | Dec. 16, 2013
The U.S. government selling its last bit of stock in General Motors and making GM a free corporation should have been enough excitement for last week.... Read More »

 

KEITH CRAIN

A wolf in sheep's clothing

12:01 am U.S. ET | Dec. 9, 2013
A lot of people have assumed that sooner or later, we will see a barrage of new cars and trucks made in China. A far more plausible scenario, though, is that we will see a lot of China-built cars sold throughout the United States, but not with Chinese brand names or in new dealerships.... Read More »

 

KEITH CRAIN

Another interesting year ahead

12:01 am U.S. ET | Dec. 2, 2013
There's always a lot going on in the car industry. Of course, every December you could say that next year will be interesting, and you would be right.... Read More »

 

KEITH CRAIN

Musk can run, but he can't hide

12:01 am U.S. ET | Nov. 25, 2013
When you decide to get involved in the automobile industry, you quickly discover that there are more touch points with government, both state and federal, than probably in any other industry in the world.... Read More »

 

KEITH CRAIN

The auto industry's ups and downs

12:01 am U.S. ET | Nov. 18, 2013
Rarely do we see CEOs who have been around for decades. It's a tough and volatile business.... Read More »

 

KEITH CRAIN

Kjell Qvale was a special person

12:01 am U.S. ET | Nov. 11, 2013
I don't know how long I knew Kjell Qvale, but it was quite awhile.... Read More »

 

KEITH CRAIN

This is the week to celebrate the car

12:01 am U.S. ET | Nov. 4, 2013
This week thousands of manufacturers, wholesalers, retailers and even consumers show up in Las Vegas for what has to be the world's biggest love-in with the automobile.... Read More »

 

KEITH CRAIN

It could be a slippery slope

12:01 am U.S. ET | Oct. 28, 2013
There have been several stories recently about General Motors' plan to use the Internet to sell cars with the help of franchised dealers. This could be the beginning of a slippery slope for GM.... Read More »

 

KEITH CRAIN

The chance to create your future

12:01 am U.S. ET | Oct. 21, 2013
The retail auto dealership is almost unique in giving young people the opportunity to become entrepreneurs.... Read More »

 

KEITH CRAIN

A wise ruling on New York cabs

12:01 am U.S. ET | Oct. 14, 2013
I have to admit that I like the Nissan taxi that was developed for New York City. Anyone who has spent time in London understands it's a good idea to have a special-purpose vehicle for cabs.... Read More »

 

KEITH CRAIN

Selling cars isn't getting any easier

12:01 am U.S. ET | Sept. 30, 2013
We have had a few people come by and tell us about the new buyers and the new technology that is not only available but necessary in today's marketplace. I am amazed -- no, overwhelmed -- at the choices you have if you want to sell a car at the factory or dealership level. It's not just remarkable; it's staggering.... Read More »

 

KEITH CRAIN

It will be nice to have a choice

12:01 am U.S. ET | Sept. 23, 2013
Consumers have a variety of fuels to run their cars and light trucks. It won't be long before we see compressed natural gas and liquefied petroleum gas added to the mix.... Read More »

 

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