People

Service lanes can become source of used-car inventory

2:00 pm U.S. ET | Jan. 24, 2015
Brian Benstock has found that his own service department is the best place to shop for used vehicles. When the general manager of Paragon Honda in Woodside, N.Y. needs a used car or truck of a certain model year, color and trim level, he searches his database and invites owners of those vehicles into his service department. He offers them discounts on maintenance work.... Read More »

 

Q&A WITH GREG MILLER | CEO, LARRY H. MILLER GROUP OF COS.

Miller learned from his dad and learned how to delegate

2:00 pm U.S. ET | Jan. 24, 2015
Greg Miller, 48, learned a lot about the car business from his father, Larry H. Miller. But he is a very different leader from his dad.... Read More »

 

Nissan targets improvements in dealer experience

4:15 pm U.S. ET | Jan. 23, 2015
Nissan will roll out a nationwide program this spring intended to boost its middle-of-the-road customer satisfaction scores on dealership experience. The undertaking -- known internally as the Quality Growth Program -- will be a bonus program to reward dealers for meeting various targets to improve their satisfaction performance.... Read More »

 

Munoz: Titan can do better than 5% goal

8:22 pm U.S. ET | Jan. 23, 2015
Nissan startled many last week when it said it envisioned its newly unveiled redesigned 2016 Titan capturing 5 percent of the full-size pickup market. But Nissan's U.S. boss, Jose Munoz, says 5 percent might be on the low side.... Read More »

 

Parting advice

8:31 pm U.S. ET | Jan. 23, 2015
Forrest McConnell, NADA's outgoing chairman, told dealers at the convention's opening session Friday to "set goals that will push you and rip you out of your comfort zone."... Read More »

 

Acura to take NSX orders in summer

6:15 pm U.S. ET | Jan. 23, 2015
Acura will begin taking orders for its much-anticipated NSX sports car this summer, but it has not yet decided which dealers will carry it, executives told dealers Friday at the 2015 NADA convention.... Read More »

 

Partying at Nissan

6:08 pm U.S. ET | Jan. 23, 2015
Fred Diaz, left, head of the Nissan brand's U.S. sales, marketing and operations, and industry veteran Jim Press at Nissan's reception.... Read More »

 

Crossovers will deliver another record year for Audi, Keogh says

3:15 pm U.S. ET | Jan. 23, 2015
Greater availability of hot-selling crossovers will propel Audi to another record year of U.S. sales in 2015, Audi of America CEO Scott Keogh says. The biggest gains will come from a full year of availability of the compact Q3 crossover, which launched last fall, and a larger allocation of Q5 crossovers for the U.S., Keogh says.... Read More »

 

George Gibson, chief engineer of the Dodge Dart, dies at 92

9:17 am U.S. ET | Jan. 23, 2015
George Gibson Jr., a former chief engineer for Dodge, died Wednesday in Rochester, Minn. He was 92.... Read More »

 

GM sees Europe turnaround on track even if local economy isn't

Jan. 23, 2015 10:34 CET
General Motors' efforts to restore European operations to profitability are on track even as the region's economy fails to revive, GM President Dan Ammann said. However, Russia is big "wild card," he said.... Read More »

 

Big dealerships are here to stay, panel says

9:00 pm U.S. ET | Jan. 22, 2015
Big dealerships are here to stay. That's the assessment of retailers talking about the dealership of the future at Thursday's Automotive News Retail Forum.... Read More »

 

Tamara Darvish joins credit union after rift over family dealerships

5:00 pm U.S. ET | Jan. 22, 2015
Tamara Darvish, a veteran auto dealership executive embroiled in a legal dispute with her family, is joining Pentagon Federal Credit Union, better known as PenFed, as executive vice president in charge of business development and government and community relations.... Read More »

 

JIM HENRY

Fox, incoming chair, stumbles and takes on look of a prizefighter

2:01 pm U.S. ET | Jan. 22, 2015
Bill Fox, NADA vice chairman and incoming NADA chairman, tripped and fell in San Francisco earlier this week, requiring five stitches in his chin and three trips to the dentist so far for repairs, outgoing NADA Chairman Forrest McConnnell III.... Read More »

 

Big sales goal for new Titan may be low, Nissan's Munoz says

10:45 pm U.S. ET | Jan. 22, 2015
Nissan startled many auto industry observers last week when it said it envisioned the redesigned 2016 Titan capturing 5 percent of the U.S. full-size pickup market. But Nissan's U.S. boss, Jose Munoz, says 5 percent might be on the low side.... Read More »

 

Mobile is king, but third-party sites chart unique paths to connect dealers, buyers

10:00 pm U.S. ET | Jan. 22, 2015
Mobile is king when it comes to car shopping, representatives of third-party shopping sites say. But the sites will take different approaches to help automakers and dealers connect with potential customers as they compete for users and the industry's good will.... Read More »

 

AutoNation digital effort grows

6:15 pm U.S. ET | Jan. 22, 2015
AutoNation will spread its AutoNation Express approach to online car purchasing to the rest of Florida during the next three months, CEO Mike Jackson said Thursday. The expansion follows the December launch of AutoNation Express in South Florida.... Read More »

 

Now's the time to invest, Cox's Schwartz says

7:15 pm U.S. ET | Jan. 22, 2015
Dealers should take advantage of the current good times to invest for the future, Sandy Schwartz, president of Cox Automotive, told the Automotive News Retail Forum Thursday.... Read More »

 

LARRY P. VELLEQUETTE

Why Jeep executives might be praying for more snow days

1:48 pm U.S. ET | Jan. 22, 2015
For most of its life, Jeep has been at best an under-developed niche brand, relegated to an automotive sales backwater by a series of owners who always suspected it had sales potential -- they just couldn't figure out how to properly exploit it.... Read More »

 

Nissan uses zany videos to boost Super Bowl spot

4:51 pm U.S. ET | Jan. 22, 2015
Nissan is letting YouTube stars add their own flavor to the automaker's Super Bowl storyline.... Read More »

 

Fiat Chrysler's 7% global sales growth outpaces biggest peers

4:09 pm U.S. ET | Jan. 22, 2015
U.S. car buyers' thirst for Ram trucks and Jeep SUVs sent Fiat Chrysler's sales up faster than those of the biggest three carmakers last year, an early positive sign for CEO Sergio Marchionne's ambitious five-year growth plan.... Read More »

 

JCI quarterly net income grows 12% on higher volume

3:07 pm U.S. ET | Jan. 22, 2015
Supplier Johnson Controls said today its quarterly net income grew 12 percent, reaching $507 million, compared with $451 million during the same quarter last year. JCI is typically one of the first suppliers to release quarterly earning results, serving as a bellwether for supplier financial trends.... Read More »

 

Toyota's Carter says dealerships must change to look like new customers

1:30 pm U.S. ET | Jan. 22, 2015
Successful auto dealers must make their dealerships look like their future customers with more women, minorities and the young, Toyota's head of automotive operations in the US says.... Read More »

 

Cadillac boss to introduce 'boutique' store concept to 700 dealers

9:37 am U.S. ET | Jan. 22, 2015
Cadillac plans to ask about 700 of its dealerships to invest in small "boutique" stores that would offer "high technology showrooms" and a higher level of service than they offer today. Cadillac President Johan de Nysschen outlined the plan in an appearance at the Washington, DC, auto show today and will do so again at the National Automobile Dealers Association convention in San Francisco this weekend.... Read More »

 

Why the 72-month auto loan isn't causing jitters -- yet

12:00 pm U.S. ET | Jan. 22, 2015
Lenders are boosting auto sales and commanding higher transaction prices by extending loan terms. Is the industry flirting with another 2008, or is the risk limited?... Read More »

 

Q&A WITH GEORGE NAHAS | GEORGE NAHAS CHEVROLET

Bouncing back in 'a different world' of car sales

12:00 pm U.S. ET | Jan. 22, 2015
Florida dealer George Nahas, the 2002 Time Quality Dealer Award winner, lost two General Motors franchises: Oldsmobile in 2004 and Saturn five years later. Nahas, the current treasurer of the National Automobile Dealers Association, is running for the vice chairman's post.... Read More »

 

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Ryan Hunter-Reay races to Indy 500 winner’s circle

Ryan Hunter-Reay races to Indy 500 winner’s circle

BorgWarner’s video montage highlighting 2014 Indianapolis 500 winner Ryan Hunter-Reay. Thu., January 15
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