Dealers

Sneak peek at the new BMW 7-series

12:01 am U.S. ET | Dec. 15, 2014
Early look at the BMW 7-series doesn't show a major shift in design.... Read More »

 

Dealers

12:01 am U.S. ET | Dec. 15, 2014
Dealers featured this week include Willie Rickel and Dara Nielsen of Lee's Summit Mazda in Lee's Summit, Mo.... Read More »

 

Nissan: Gas prices not a sales drain

12:01 am U.S. ET | Dec. 15, 2014
Nissan brand's sales dipped in November after 13 straight months of year-over-year increases. But no one is blaming the 2 percent setback on one of the most notable changing market factors of the moment: cheaper fuel.... Read More »

 

Smaller supply for big month

12:01 am U.S. ET | Dec. 15, 2014
Most automakers have enough stock for big December promotions in what has become one of the best sales months of the year. But they certainly aren't overstocked after torrid November U.S. light-vehicle sales cut into inventory.... Read More »

 

EDITORIAL

Revolving doors

12:01 am U.S. ET | Dec. 15, 2014
The challenges facing sales consultants are familiar: long and irregular hours, uncertain and variable pay and relatively low income.... Read More »

 

Fleet and retail even out as year end nears

12:01 am U.S. ET | Dec. 15, 2014
Fleet sales grew at a faster pace than retail volume in November, bringing both channels into balance as the year nears a close. For the seven automakers that control 86 percent of the U.S. light-vehicle market, fleet volume climbed 8 percent in November.... Read More »

 

For Murphy, building up charity is the next move

12:01 am U.S. ET | Dec. 15, 2014
Mike Murphy's plan to embed his Volkswagen of Oakland dealership into a mixed-use development that includes housing may be one of his final acts in the car business. He is pivoting away from the car business and toward charity to honor his wife, Margot, who died in 2011 after a nine-year battle with breast cancer.... Read More »

 

Whose dashboard is it anyway?

12:01 am U.S. ET | Dec. 13, 2014
When car companies do business with Apple Inc. or Google Inc., they like to say they are dealing with a "partner" -- not a supplier. It's becoming clear that they won't always be silent partners.... Read More »

 

25 with Toyota

Dealers

12:01 am U.S. ET | Dec. 8, 2014
Jim Brown, dealer principal at Classic Toyota-Scion in Mentor, Ohio, receives a 25-year award for Toyota from Scott Wracher, Toyota Motor Sales U.S.A.'s Cincinnati regional general manager.... Read More »

 

Honda captive may face loan-bias penalty

12:01 am U.S. ET | Dec. 8, 2014
American Honda Finance Corp. disclosed that the Consumer Financial Protection Bureau and U.S. Department of Justice have concluded the company was responsible for illegal discrimination in pricing auto loans and could be disciplined unless it reaches a settlement with the federal agencies.... Read More »

 

Dealers

12:01 am U.S. ET | Dec. 1, 2014
Dealers featured this week include James Benson, owner of Benson Chrysler-Dodge-Jeep in Greer, S.C.; Robert Morehead, dealer at Morehead Honda in Newburgh, N.Y.; Bob Moran, dealer principal of Acton Toyota of Littleton in Littleton, Mass.; Patricia King, CEO of Sunny King Toyota in Anniston, Ala.; and David Burdick and Kevin Burdick, owners of Burdick Ford in Central Square, N.Y.... Read More »

 

Hendrick's new academy grows talent from within

12:01 am U.S. ET | Dec. 1, 2014
Hendrick Automotive Group Chairman Rick Hendrick developed the Hendrick Leadership Academy in 2013 as a way to build a strong bench of future company leaders. It seems to be working. Next month, 21 students will make up the first graduating class, and seven of them are in line to be general managers at Hendrick stores.... Read More »

 

One-stop tool helps techs complete Toyota repairs

12:01 am U.S. ET | Dec. 1, 2014
Toyota Motor Sales U.S.A. has created collision-repair software that gives body shop technicians one-stop access to parts information, repair instructions and technical information.... Read More »

 

Saab parts sales thrive without showrooms

12:01 am U.S. ET | Dec. 1, 2014
Saab may have shipped its last car to North America three years ago, but the business of supplying parts for the estimated 450,000 Saabs on American roads goes on.... Read More »

 

Laser scans zero in on more alignments

12:01 am U.S. ET | Dec. 1, 2014
Thanks to the steel towers straddling its service lanes, Fair Oaks Chantilly Chrysler-Jeep-Dodge-Ram in suburban Washington, has a pretty good idea of whether customers need help before they even step out of their cars.... Read More »

 

EDITORIAL

Discrimination? Share the data

12:01 am U.S. ET | Dec. 1, 2014
Did federal regulators use reliable data analysis to conclude that dealers may be discriminating in their lending practices? A new study commissioned by the American Financial Services Association, a lender group, challenges the statistical method used by the Consumer Financial Protection Bureau.... Read More »

 

Fuel-finding app wins Ford contest

12:01 am U.S. ET | Dec. 1, 2014
Ford Motor Co. has rewarded a company for creating a smartphone app that promises to make finding fuel easier. Team FuelSignal developed an application called FuelSignal that helps motorists locate gasoline stations, buy discounted gasoline and receive loyalty credits.... Read More »

 

Study slams CFPB's proxy methodology

12:01 am U.S. ET | Nov. 23, 2014
The statistical method the Consumer Financial Protection Bureau uses to identify which consumers belong to minority groups correctly identified African-American borrowers only 24 percent of the time. That was one of the findings of a nearly yearlong study commissioned by the American Financial Services Association, a lender group with offices in Washington.... Read More »

 

FUEL ME ONCE ...

Hydrogen cars are here. Is the world ready for them?

12:01 am U.S. ET | Nov. 17, 2014
Auto companies have looked to hydrogen fuel cells as a groundbreaking technology: a nonpolluting power source that isn't constrained by battery capacity and doesn't require long stretches of downtime for charging. But one key breakthrough -- making a hydrogen-fueled vehicle as easy to drive and refuel as a gasoline-powered one -- remains elusive.... Read More »

 

3rd-party partners? Why AutoNation said no

12:01 am U.S. ET | Nov. 17, 2014
Before moving away from third-party lead providers earlier this year, AutoNation Inc. explored whether those companies could help the retailer seamlessly connect its online and brick-and-mortar operations.... Read More »

 

LETTER TO THE EDITOR

A retail system can work for Tesla

12:01 am U.S. ET | Nov. 17, 2014
There is solid logic in having Tesla's growth channeled through a retail system that can expand quickly and give the consumer a first-rate shopping and ownership experience.... Read More »

 

Stocks rise; spiffs ahead?

12:01 am U.S. ET | Nov. 17, 2014
U.S. automakers and dealers added a quarter of a million unsold vehicles to stocks during October. That's normal early in a new model year, but some analysts see automakers preparing to launch year-end incentive flurries.... Read More »

 

Dealers

12:01 am U.S. ET | Nov. 17, 2014
Dealers featured this week include William Schicker, dealer principal at Ford Groves in Cape Girardeau, Mo.; Ken Dinsmore, dealer principal at Milam Mazda in Puyallup, Wash.; Gary Drewing, president of Joe Machens Toyota-Scion in Columbia, Mo.; and Michael Cantanucci, dealer principal of New Country Toyota & Scion of Saratoga Springs in Saratoga Springs, N.Y.... Read More »

 

GM's Shop-Click-Drive sales are climbing

12:01 am U.S. ET | Nov. 17, 2014
General Motors has sold more than 13,000 new vehicles via its online shopping tool Shop-Click-Drive since it debuted for use on dealership websites a year ago, the automaker said.... Read More »

 

Costco-GM promo moves more metal

12:01 am U.S. ET | Nov. 10, 2014
A promotion between GM and Costco Wholesale Corp.'s auto-sales arm helped three GM trucks make the list of most-requested vehicles for dealership referrals among the warehouse club's members in October.... Read More »

 

 
Newsletters & Alerts
  • Sample
  • Sample
  • Sample
  • Sample
Most Read
Special Report
Canadian dealer buries a Jeep, hires an ambassador and puts on the Ritz

Canadian dealer buries a Jeep, hires an ambassador and puts on the Ritz

At Bay King Chrysler, Dodge, Jeep, Ram in Hamilton, Ontario, dealer Jamie Richter has put luxury-hotel touches in his new showroom. They include concierges who see to the needs of service customers. Mon., December 15
» Watch the Video