Retail

DAVID BARKHOLZ

BLOG: How auto dealerships can 'starve' a union drive

4:12 pm U.S. ET | May 20, 2015

A tried-and-true method of getting union-sympathizing mechanics to quit is assign them electrical fixes and other tough jobs that end up taking longer than their allotted time.... Read More »

Amid higher auto lending, 90-day delinquencies hold flat

11:30 am U.S. ET | May 20, 2015

Auto loan originations rose 12 percent in the first quarter from a year earlier, while 90-day delinquency rates held flat at 3.3 percent, the Federal Reserve Bank of New York said.... Read More »

At Buick store, service lane provides visuals to better sell F&I products

11:15 am U.S. ET | May 20, 2015

Aaron Logan has sold F&I products for 17 years, yet in the past six weeks his extended service contract penetration rate is nearly twice that of the year-earlier period. He credits the boost to his “religious” use of visual aids.... Read More »

Subprime loans fall to lowest share since 2012

12:00 pm U.S. ET | May 20, 2015

Subprime and deep subprime loans in the first quarter dropped to their lowest share of the market since 2012, Experian Automotive says.... Read More »

Renault bets on cheap car with high-end features in India

May 20, 2015 10:24 CET

Renault hopes to succeed where Nissan's Datsun brand has stumbled by introducing the Kwid minicar in India. The hatchback will start at $4,700 and offer equipment not common in the country's best-selling small cars such as an airbag and navigation functions.... Read More »

Price cutting threatens automakers' rich margins in China

12:34 pm U.S. ET | May 19, 2015

International automakers are slashing prices for vehicles they sell in China in response to a slowdown in demand that threatens the industry's rich profit margins.... Read More »

Supercar makers neglect women at their peril

May 19, 2015 15:49 CET

Supercar makers such as Lamborghini, Ferrari and Aston Martin are seen by some industry observers as failing to communicate properly with female customers. But they may need to learn quickly or risk losing out on sales, particularly in emerging markets.... Read More »

European car sales rose nearly 7% in April as market recovers faster than expected

May 19, 2015 08:58 CET

European car sales rose for a 20th consecutive month in April, bolstered by a reviving economy and new models. Registrations increased 6.9 percent to 1.21 million vehicles, industry association ACEA said. Four-month sales jumped 8.1 percent to 4.85 million cars.... Read More »

Price cutting by VW, GM and Ford threatens automakers' rich margins in China

May 19, 2015 12:57 CET

Automakers including VW, GM and Ford are slashing prices for vehicles they sell in China in response to a slowdown in demand that threatens the industry's rich profit margins.... Read More »

VW gets Mom involved in ad war with FCA

12:01 am U.S. ET | May 18, 2015

And now for the grudge report: In the latest round of provocation involving Volkswagen and Fiat Chrysler, sedans from Chrysler and Dodge have been cast in unflattering supporting roles in a TV spot for VW's diesel Passat.... Read More »

NORA NAUGHTON

BLOG: Celebrating David Letterman's top 10 automotive moments

12:01 am U.S. ET | May 18, 2015

David Letterman, whose final “Late Show” airs Wednesday night, is quite a car buff, keeping his collection hidden away, a CBS spokesman says. Here's a look at his top 10 automotive moments.... Read More »

SELF EXPRESSION

Sales staffers seek to brand themselves

12:01 am U.S. ET | May 18, 2015

Auto salespeople increasingly are promoting themselves -- apart from their dealerships -- with personal websites, YouTube videos and social media pages as a way to sell vehicles now and down the road. It's a trend akin to one in the real-estate world, in which salespeople promote themselves rather than their agencies.... Read More »

How reviews can boost work force

12:01 am U.S. ET | May 18, 2015

Dealers and salespeople have come to realize that the most impactful reviews, those that do the most to enhance the brand of the store or the salesperson, tell a story.... Read More »

Volvo: Back 'on the attack' in U.S.

12:01 am U.S. ET | May 18, 2015

Volvo's proposed South Carolina car plant is far bigger than its current U.S. sales volume. But a big factory will be critical to helping Volvo catch up with luxury competitors that have already invested in local manufacturing.... Read More »

'Financial wizard' Robert O'Connell stabilized GMAC

12:01 am U.S. ET | May 18, 2015

Robert O'Connell, former CFO of General Motors and CEO and chairman of General Motors Acceptance Corp., died May 8 in Boston.... Read More »

N.C. dealer stays flexible to win Hispanic sales

12:01 am U.S. ET | May 18, 2015

Summary: A North Carolina Nissan dealer builds a sales department to appeal to the growing local Hispanic market. Flexibility is a key to success.... Read More »

Dealer awards

12:01 am U.S. ET | May 18, 2015

This week's dealer award goes to Paul Wondries of Bob Wondries Ford in Alhambra, Calif.... Read More »

BEST PRACTICES

Reconditioning fund ends store's strife

12:01 am U.S. ET | May 18, 2015

For every used car O'Daniel Mazda in Ft. Wayne, Ind., buys purchase at auction or take on trade, they set aside $450 in the reconditioning fund, which covers the cost of preparing used cars for resale.... Read More »

AutoNation marks milestone with $20 million ad campaign

12:01 am U.S. ET | May 18, 2015

AutoNation is celebrating a pending milestone — 10 million vehicles sold — with its largest advertising campaign in history. The auto retailer run national television ads for the first time as part of the $20 million campaign.... Read More »

Porsche zooms from 3 sales a month to 5,217

12:01 am U.S. ET | May 18, 2015

The new monthly sales record pushed Porsche's year-to-date sales up by 17 percent and added to the celebratory mood as the brand opened its $100 million U.S. headquarters and customer experience center in Atlanta on May 7.... Read More »

AUTOMOTIVE NEWS MARKETING SEMINAR

Marketers pitch family, sports across cultures

12:01 am U.S. ET | May 18, 2015

Faced with a rapidly diversifying customer base, the auto industry's top marketing minds are increasingly turning to a pair of unifying forces: family and sports.... Read More »

LETTER TO THE EDITOR

3 more barriers in dealership hiring

12:01 am U.S. ET | May 18, 2015

Fiat Chrysler's decision to offer free college education is a bold and commendable move that directly addresses the top driver of employee engagement: providing personal growth and career opportunities. Free college education without limitations will provide a significant recruiting advantage for its dealers.... Read More »

LETTER TO THE EDITOR

Dealers make a big difference

12:01 am U.S. ET | May 18, 2015

The true story of how dealers, their families and their teams make a difference in their communities is often lost amid the more sensational stories of the day.... Read More »

'LATINOS ARE THE FUTURE'

Sales to Hispanics outpacing the market

12:01 am U.S. ET | May 18, 2015

Automakers are intensifying their pursuit of Hispanic car buyers in the U.S., and for one big reason: That's where the growth is. And in fact, Hispanic consumers could well be the auto industry's leading growth engine for the next 20 to 30 years.... Read More »

Far from Sun Belt, a warm welcome for Hispanics

12:01 am U.S. ET | May 18, 2015

Hispanic buyers are not limited to the "smile states." A dealership in Minnesota is posting sales gains by understanding Hispanic culture.... Read More »

 
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Nissan's Munoz: 'You Grow or You Go'

Nissan's Munoz: 'You Grow or You Go'

Nissan North America Chairman Jose Munoz has a tough goal to meet: Raise the combined U.S. market share of the Nissan and Infiniti brands from 8.4 percent last year to 10 percent by March of 2017.
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