BLOG: Hannah Lutz
Auto financing via smartphone is smart move
BLOG: Richard Truett
Consumers have long been able to check their credit and get preapproved for financing through a dealership or lender website, but getting approved on-the-go through mobile devices may become many consumers' first choice when considering an auto loan.
Tesla Model 3's margin for error? Zero
BLOG: Jay Ramey
Tesla has painted itself into a corner with the new Model 3 sedan, the company's first high-volume vehicle.
Bentley Bentayga plug-in hybrid taps VW parts bin
BLOG: James B. Treece
A prototype of Bentley's Bentayga plug-in hybrid has been testing with the Porsche Cayenne S E-Hybrid's powertrain.
Rethinking flagship stores
BLOG: Douglas A. Bolduc
Major retailers are rethinking the value of glitzy flagship stores. Should automakers follow suit?
Volvo sends message to suppliers
BLOG: Hannah Lutz
Volvo CEO Hakan Samuelsson says that the automaker's decision to electrify all its future powertrains provides a clear message to suppliers. "They can count on Volvo as a customer," he said.
A flat tire taught me a warranty lesson
BLOG: Jessis Snyder
One of the several lessons I learned from a flat-tire experience last week was be more aware of my warranty. But an occasional reminder from the dealership or automaker that summarizes common occurrences the warranty covers would go a long way, giving customers more peace of mind and improving their relationships.
The tide is finally turning
It's not just that June sales fell. The rate of decline was relatively modest at 2.9 percent. But once again reality was on the low side of what was anticipated. We're at the halfway point of the year. Following back-to-back years of record sales, it's time to take stock of 2017. The tide has turned.