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KEITH CRAIN

Automotive News editor-in-chief
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Big recalls are a dilemma for us all

You have a problem. A supplier sold you a part that you have just discovered is defective after installing millions of such parts into your cars and trucks. There aren't any more parts. The supplier went out of business. Meanwhile the defective ... 12:01 am U.S. ET | Dec. 15

STAFF COLUMNS

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How auto dealers gained our esteem

Auto dealers have a golden business opportunity -- to become their customers' favorite merchants. Here's my take. Several trends in business and technology favor local merchants, including auto dealers, over national conglomerates in terms of ... 12:01 am U.S. ET | Dec. 15

MARK RECHTIN

Automotive News Los Angeles bureau chief
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Marketers: Auto purchase funnel is dead

LOS ANGELES -- Awareness. Consideration. Preference. Purchase. The automotive purchase funnel has been written in stone for decades. While more data than ever are available on consumer habits, those habits are becoming less predictable. Is it time ... 12:01 am U.S. ET | May 19

JASON STEIN

Automotive News publisher and editor
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Marchionne still goes his own way with tell-all strategy

Some called the concept audacious (eight brands, 14 speakers and 19 PowerPoint presentations -- in one day?). Others compared the 10-hour session to a "hostage situation." And most couldn't believe the detail -- "there are 87 pages in the Fiat brand ... 12:01 am U.S. ET | May 12

GUEST COLUMNISTS

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Poached from BMW, Diess in position for VW CEO job

Volkswagen's decision to poach BMW product development chief Herbert Diess to run its flagship VW brand puts the 56-year-old manager in the pole position to succeed Martin Winterkorn as head of what could soon be the world's largest automaker. ... 12:01 am U.S. ET | Dec. 15

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Canadian dealer buries a Jeep, hires an ambassador and puts on the Ritz

Canadian dealer buries a Jeep, hires an ambassador and puts on the Ritz

At Bay King Chrysler, Dodge, Jeep, Ram in Hamilton, Ontario, dealer Jamie Richter has put luxury-hotel touches in his new showroom. They include concierges who see to the needs of service customers. Mon., December 15
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