Letters

Ford is making the right choice

As a Ford dealer for decades, I'm excited to hear the company's vehicle plans. Every day, we see a growing number of customers shift their interest to pickups and utilities. Ford's decision to revamp its lineup while preparing for future mobility is the right one.

EVs have makings 
of a failed product

I've been reading with fascination Keith Crain's recent columns about the rush to electric vehicles by just about every manufacturer on the planet.


GM's action is just a poor excuse

Regarding “GM to stop reporting U.S. sales monthly, switches to quarterly release”, many thousands of people in the auto industry look forward to monthly sales reports.

MORE LETTERS EDITORIALS COLUMNISTS BLOGS
LETTER TO THE EDITOR
Review of mpg rules is necessary

I find there is some truth to Gina McCarthy's comment about the current administration wanting to roll back a fair number of the previous administration’s policies.

LETTER TO THE EDITOR
Sales staff seen as plentiful, disposable

James B. Treece's “No experienced personnel need apply at this dealership” confirms my view that in automotive retailing, salespeople are considered readily available and easily disposable.

LETTER TO THE EDITOR
Our cars seem to invite distraction

Regarding “Keep your eyes on the road, hands off the doughnuts”: What did the industry think was going to happen when we made phone usage easier and added cupholders, visor mirrors and other distractions to our vehicles?

LETTER TO THE EDITOR
GM's action is just a poor excuse

Regarding “GM to stop reporting U.S. sales monthly, switches to quarterly release”, many thousands of people in the auto industry look forward to monthly sales reports.

LETTER TO THE EDITOR
Do the right thing: Say no to GAC

I was astonished and disappointed that “Courtship begins for Chinese brands” included this response from a general sales manager: GAC “might be the next Hyundai.”

LETTER TO THE EDITOR
What did Obama's EPA get so right?

I read “On emissions rule, we got it right in 2012” expecting to see some factual data on why Gina McCarthy believes the previous administration “got it right.” Did they properly consider the fleet mix, gas prices, the economy, etc.?

LETTER TO THE EDITOR
Transferring calls the right way

Your December 2017 article “Bad Connection” gave tangible reasons for implementing practices to eliminate how business is potentially lost by not serving customers.

LETTER TO THE EDITOR
Service lags on technology

The potential of every dealership in America could easily be doubled if we took basic steps to retain our customers and protect our dealer brand and that of the OEM we represent.

LETTER TO THE EDITOR
Human drivers have worse track record

Keith Crain opposes testing driverless technology on public roads seemingly because of one accident resulting in the unfortunate death of one pedestrian

LETTER TO THE EDITOR
Self-driving vehicle you could trust

One hundred years ago, my wife’s grandfather Arvel rode the world’s first autonomous vehicle. To meet girls at church and barn dances for courting purposes, Arvel hitched up his old reliable horse to a wagon and rode for miles throughout southern Illinois.

LETTER TO THE EDITOR
What about vehicles driven by humans?

If one fatality of a pedestrian — who was wearing dark clothing and unpredictably walked into the path of an autonomous test vehicle on an unlit road at night — is a valid reason to proclaim, “Get them off public roads," then I am puzzled by your lack of consistency.

LETTER TO THE EDITOR
Diesels may not be done just yet

It is noteworthy that at the Geneva auto show, VW CEO Matthias Mueller predicted the diesel’s “renaissance” and Mercedes exhibited a preproduction plug-in hybrid version of its OM 654 diesel engine, part of a more than $3 billion investment in a new engine family.

LETTER TO THE EDITOR
Safety regulations need attention

The update to the New Car Assessment Program ratings system will be a big part of the future for inspiring the auto industry and must be perfectly clear to increase our driving safety.

LETTER TO THE EDITOR
Jackson ignores back of the store

AutoNation's Mike Jackson looks only at the front of the dealership (sales), just like most other dealers and chain store operators. As such, he is not paying attention to the back of the store (parts and service), where losses in warranty and policy dollars continue to mount.


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