Maybe GM is just margin-minded
GM could also stand for Gross Margin, which businesses should always try to improve.
Opinion
Didi is the force to reckon with in Chinese ride hailing. During my current visit for this week's Beijing auto show, I came prepared. With the Didi's English-version app downloaded and ready to go on my iPhone, I set out in the city.
The autonomous future is indisputably coming to the automotive industry, but it is up to dealers to decide how that impacts the future of the dealership.
GM could also stand for Gross Margin, which businesses should always try to improve.
I find there is some truth to Gina McCarthy's comment about the current administration wanting to roll back a fair number of the previous administration’s policies.
There are so many hardworking people with “great habits” making a career in dealerships that I just had to respond.
Give Ford Motor Co., and its European head of engineering, Joe Bakaj, credit for recognizing the virtues of Volkswagen Group's global platform strategy.
What happened in the engineering labs of Bosch, Cooper Standard, Visteon, Toyoda Gosei and the other 2018 PACE awardees is already rippling across the industry.
James B. Treece's “No experienced personnel need apply at this dealership” confirms my view that in automotive retailing, salespeople are considered readily available and easily disposable.
Regarding “Keep your eyes on the road, hands off the doughnuts”: What did the industry think was going to happen when we made phone usage easier and added cupholders, visor mirrors and other distractions to our vehicles?
Regarding “GM to stop reporting U.S. sales monthly, switches to quarterly release”, many thousands of people in the auto industry look forward to monthly sales reports.
I was astonished and disappointed that “Courtship begins for Chinese brands” included this response from a general sales manager: GAC “might be the next Hyundai.”
I read “On emissions rule, we got it right in 2012” expecting to see some factual data on why Gina McCarthy believes the previous administration “got it right.” Did they properly consider the fleet mix, gas prices, the economy, etc.?
Six Nissan North America executives behind the automaker's "Fix It Right the First Time" initiative invited me to join their freewheeling after-dinner chat. What sounded like a great idea emerged: raising the degree status of service technicians.
A chronic shortage of well-qualified automotive service technicians is alarming. But it's reassuring to see how some industry players are responding to the challenge.
Your December 2017 article “Bad Connection” gave tangible reasons for implementing practices to eliminate how business is potentially lost by not serving customers.
The potential of every dealership in America could easily be doubled if we took basic steps to retain our customers and protect our dealer brand and that of the OEM we represent.