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What is a recall? Automakers confuse drivers in deadly airbag saga

More than 17 million cars with Takata airbags have been recalled worldwide, including over 11 million in the United States.  » READ
 

Mazda to offer unlimited mileage warranty in Canada

 

GM ordered new ignition switches months before recall, report says

 

Nissan expands recalls over possibly deadly airbag failures

 

M-B bolsters service with concierge program

 

Poorly handled recalls are a 'black eye' for the industry, Jackson says

 

Ford body shops gear up for aluminum

 

A Ford Quick Lane sized for Texas

 

Public retailers say recall will boost business

 

Michigan body shop burns used oil to cut heating bill

 

Dealerships boost fixed-ops spending to fend off rivals, retain customers

 

A bad service review? No need to panic

 

Takata recalls more defective airbag inflators prone to rupture

 

GM tries to overcome 'recall fatigue'

 

Nissan, Takata add to wave of airbag recalls

 

Takata must rev up airbag replacement effort, NHTSA warns

 

NHTSA's botched airbag recall leaves car owners in dark

 

Chrysler recalls more than 900,000 vehicles for fire risk

 

While you wait for service, make yourself at home

 

Maine store's free tires bring customers back

 

GM to recall 117,651 vehicles for chassis-control flaw

 

AutoNation partners with Hennessey on performance upgrades

 

GM eases rules on techs' work reports

 

Perks program lifts struggling store's satisfaction scores, sales

 

Ford's Quick Lane brand buys naming rights to Detroit bowl game

 

Auto-shop class is a win-win for high school grads, dealerships that need mechanics

 

GM dealers win reprieve on audits to focus on recalls

 

Recalls have little to no impact on residual values, study says

 

NHTSA launches VIN tool to search for recalls

 

Ford counts on free brake pads to boost service visits

 

2015 F-150 repair parts will be sold to all body shops

 

Hyundai will pay dealers who get shops to buy genuine parts

 

Call center keeps the service bays packed

 

GM's recall website gives incorrect information, U.S. says

 

GM sales rise 9% on robust commercial-fleet sales, SUV demand

 

Hyundai recalls 883,000 Sonata sedans to repair transmission-shift cable

 

GM dogged by recalls, lingering dealer disputes in Canada

 

Honda pushes dealers for buyers' signatures on airbag liability

 

OnStar change targets service visits

 

AutoNation: Recalls crimp service

 

GM sales surge despite recalls as Barra proves quality sells

 

Honda asks dealers to add service

 

Courting consumers, moving 'smelly tires'

 

Auto repair conference to focus on next F-150

 

U.S. auto recalls smash single-year record with 6 months to go

 

New GM ignition parts arriving; just don't worry about what the box says

 

Subaru struggles to satisfy customers

 

How Calif. store battles service drive bottlenecks

 

Trade group chief sees growth in dealer-owned operations

 

GM, defying odds, gets retail lift from wave of recalls