Current Issue  |  VideoMENU menu

Dealer Best Practices

Warren Henry hires help to hire the help

Warren Henry Auto Group hired an outside staffing agency to handle the 55 to 65 hourly employees who work in its detail shop and as porters.  » READ
 

JM Lexus drops middleman to speed sales

 

Prepping Hyundai for its close-up

 

Tech courses in service bays supply talent

 

Love connection: 10-store group plays Cupid

 

Fixed ops come first for Denver dealer

 

Loyalty builder: Dealer calls buyers after a sale

 

Credit for repairs turns denials into dollars

 

Rural Montana dealer makes house calls

 

N.J. store cuts electricity costs by letting the sun in

 

Store mines second-chance sales

 

Got a car crisis? Better call Paul

 

Sales bonus: $1,000 and you go on vacation

 

3 brothers building on a family tradition

 

Business center is 'heartbeat of the dealership'

 

Colo. dealership dispenses on-site medical care

 

Dealer's local ties drive typhoon aid effort

 

Party with the Porsches at Ohio store

 

Ford store's location is strategic asset

 

Want to sell a vehicle? Attach a video

 

Employees come first for refugee dealer Girjel

 

Dealer thanks staff with customized coins

 

No-pressure center: Dealer lures shoppers put off by showrooms

 

Mormon site is marketing giant for Utah car dealers

 

Manage misfortune, expand when you can

 

Delivery specialists: Smiles and smarts

 

Volvo stand-alone avoids red ink, builds for future

 

Dealer takes a step toward online car buying

 

Dealer gives furloughed federal workers a break

 

How to bring 100 new hires up to speed

 

Tech advice boosts store's bottom line

 

Used-car dept. overhaul raises sales, profits

 

Fast start in tight quarters for L.A.'s Galpin VW

 

Mullinax thrives on a no-haggle heritage

 

Chrysler charity test drives build good will

 

Class project: Students shake up stores' marketing plans

 

Texas store adds used cars from service drive

 

Social media plan: Race a train, win acclaim

 

Pricing plan: Low tech, high volume

 

Dealership's interns tackle real-world tasks

 

She's a single-point survivor

 

Kuni Lexus offers buyers the lap of luxury

 

For a few grads, diplomas come with car keys

 

Store's sales pitch: 'We speak your language'