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Dealer Best Practices

'Middle of nowhere' site limits store's costs

the rural location of Volkswagen of Salem County in Monroeville, N.J., helps the family contain its real estate costs.  » READ
 

Cue from airlines helps dealership cut no-shows

 

Courting consumers, moving 'smelly tires'

 

Custom Nissans give dealership added oomph

 

High-end Hyundai buyers enjoy private lounge, dinners and more

 

Mass. store becomes a one-stop shop for fleets

 

Retail group spells out privacy for customers

 

With Sunday hours, there's no waiting to service cars

 

When a deal collapses, the sales reward remains

 

Sonic: E-sales offices speed replies to leads

 

Porsche owners unleashed at racetrack

 

Matick Chevrolet says hello to customers, hello to sales

 

Jaguar Land Rover dealer staff gets taste of luxury

 

Texas dealer sells natural gas, too

 

Warren Henry hires help to hire the help

 

JM Lexus drops middleman to speed sales

 

Prepping Hyundai for its close-up

 

Tech courses in service bays supply talent

 

Love connection: 10-store group plays Cupid

 

Fixed ops come first for Denver dealer

 

Loyalty builder: Dealer calls buyers after a sale

 

Credit for repairs turns denials into dollars

 

Rural Montana dealer makes house calls

 

N.J. store cuts electricity costs by letting the sun in

 

Store mines second-chance sales

 

Got a car crisis? Better call Paul

 

Sales bonus: $1,000 and you go on vacation

 

3 brothers building on a family tradition

 

Business center is 'heartbeat of the dealership'

 

Colo. dealership dispenses on-site medical care

 

Dealer's local ties drive typhoon aid effort

 

Party with the Porsches at Ohio store

 

Ford store's location is strategic asset

 

Want to sell a vehicle? Attach a video

 

Employees come first for refugee dealer Girjel

 

Dealer thanks staff with customized coins

 

No-pressure center: Dealer lures shoppers put off by showrooms

 

Mormon site is marketing giant for Utah car dealers

 

Manage misfortune, expand when you can

 

Delivery specialists: Smiles and smarts

 

Volvo stand-alone avoids red ink, builds for future

 

Dealer takes a step toward online car buying

 

Dealer gives furloughed federal workers a break

 

How to bring 100 new hires up to speed