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Dealer Best Practices

Texas dealer tunes into aftermarket audio

Huffines Chrysler-Jeep-Dodge-Ram Lewisville in suburban Dallas last year took a shot at selling specialized aftermarket audio accessories and has amped up profits as a result.  » READ

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At dealership group, it pays to pay bills


Managers monitor calls to save business


Volts fuel Chevy store's success


For small store, data makes big difference


A mobile alternative to clip-out coupons


Army veteran's discipline cuts used-car recon time in half


Store gives rapid response, round the clock


80,000-mile warranty gets the deal done


Toyota taps U.S. dealers' best practices for Latin America


Employees direct store's charitable giving


L.A.'s Galpin Motors fills an exhibit hall with its custom rides


Unpaid intern finds untapped opportunity in service lane


New recruiting approach helps stores hire women


Better customer service coming in clear


Community service is part of Mazda store's workday


JLR store goes the extra mile to satisfy its customers


Fiat Chrysler's free degrees score with Fla. dealer


Iowa dealership group spots talent, teaches leadership


Store buyers always on the hunt for used vehicles


Wash not, want not at Calif. Honda store


Late dealer's quality processes help store thrive


For Maine dealer, making friends is a snap


Dealer: Color-coding cars makes shopping easier


Tech-savvy teens help buyers learn how to use car features


Connecticut offers EV rebates to jolt sales


Dealer's drone shoots video to stand out


It takes green to go green at dealership


Washington dealer rejects dealer reserve and builds loyalty


Tomes' 10-foot rope a measure of success


Building a brand in the service department


With hydrogen, high pressure to get it right


Uber lifts Toyota dealership's marketing


Dealer Wise goes the extra mile(s) for buyers


Museum, diner celebrate Ford heritage and family-owned store


Dealer's wine shop spawns bar/service lane


Colo. store embraces pets, pedals


Getting schooled in the car dealership business


Long wait, quick win for Florida Audi dealer


Reconditioning fund ends store's strife


Stores reach out to empower female customers


A Kentucky dealer's cup overfloweth


Small VW store delivers top customer ratings


Rural dealer becomes used-car powerhouse