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Sonic learns the importance of paperwork, staffing

In launching its One Sonic-One Experience initiative, Sonic Automotive had the technology, the store and the full attention of its top management committed to making it work. What it didn't have, in the finance and insurance office, were enough document specialists.  » READ

Anderson named CEO at Exeter Finance


Huntington, Fifth Third, Capital One target prime-risk auto loans


Consumer Portfolio grows, staffs up for tax-refund season


Lithia expects flat per-unit F&I revenue through 2015


Wells Fargo, Chase boost auto lending


CFPB faces legal hurdle in regulating F&I products


Pohanka group prevails in suit over GAP coverage


How to navigate the incentives maze


Dealers to face more lender scrutiny


TD Auto Finance sheds stores, eschews subprime


Subprime is no runaway train


GM Financial has big role in GM master plan


Loan fraud inquiry focuses on used-car dealers, report says


Ford Credit rolls out 75-month loans nationwide


Chrysler Capital lowers rate cap on dealer reserve


Is it wise to keep putting the car before the cash?


Lenders must look through consumers' eyes


F&I managers need intelligence, empathy -- and good training


How to end predatory auto-loan practices


Buyers snap up pricier models


Share of CarMax sales financed with subprime loans declines


CFPB’s new rule ups costs for small lenders, creates unlevel field


Auto finance growth expected to boost car sales into 2015


Auto finance industry still paying for past sins


How F&I managers can stay credible with 6 key audiences


Credit unions take long-loan lead


Credit union's key: 'Do everything right'


Find F&I talent on showroom floor


CFPB's latest guide on discrimination falls short, auto lenders, dealers say


The case for casting a wider net with credit apps


CFPB to shed light on identifying protected classes


Exeter CEO sees steady growth of 15-20%


F&I panel: 'We can police ourselves'


Late auto payments rise, but remain low, TransUnion says


Fla. M-B dealer e-validates contracts, gets paid fast


Dealers prying payments from some lenders


Banco Santander acquires Canada's Carfinco for $269 million


Captives likely to get CFPB oversight


U.S. Treasury trims Ally stake further