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GM, Ford repeat as loyalty champions

For a third year in a row, GM finished as the top manufacturer in IHS Markit's Loyalty Awards, while Ford extended its streak to eight years for customer loyalty to a specific make.

Mercedes expects 25% of sales will go online by 2022

Mercedes-Benz estimates that 25 percent of its new- and used-vehicle sales will be completed online by 2022, sales chief Britta Seeger says.

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