First service visit: Who cares?

About two years ago, I leased an Acura MDX. I do not remember whether people at the dealership asked me about scheduling a service visit. If they did, I would have said no.

Industry's bitter pill

The writer of a December letter to the editor seemed to imply that young people should flock to become service technicians if they are not in tune with four years of college.

EVs and dealerships

After reading the cover story in the December issue, “Electrical storm,” I am not so pessimistic about the impact of electric vehicles on fixed ops revenue, at least in the intermediate term.