Dealers urged to polish fair lending practices as CFPB rule looms

12:15 pm U.S. ET | Aug. 26, 2015
Dealers, learn your lenders' fair lending policies and polish your own. That's legal experts' advice to retailers looking to prepare for the Consumer Financial Protection Bureau's larger participant rule, which takes effect Aug. 31.

Electronic F&I boosts customer satisfaction, study finds

12:15 pm U.S. ET | Aug. 26, 2015
For higher customer satisfaction and more referrals, dealers should incorporate electronic components into the F&I process, a study by F&I Express and Make My Deal found.

Loan terms for used vehicles grow as inventory becomes 'younger, pricier'

1:45 pm U.S. ET | Aug. 26, 2015
Loan terms on used cars and light trucks are ticking up as those vehicles, on average, become “younger and pricier,” according to Edmunds.

Northwood, EFG look to classroom for F&I innovation

11:45 am U.S. ET | Aug. 19, 2015
Northwood University and EFG are looking for some inspiration from students to shake up the F&I product menu. The Midland, Mich.

Toyota, Scion target younger consumers with online sales, finance tool

11:45 am U.S. ET | Aug. 19, 2015
Toyota and Scion are targeting young consumers with a new car-buying program that will enable customers to start both the shopping experience and...

Q&A

The key to profits with subprime buyers

12:00 pm U.S. ET | Aug. 19, 2015
Subprime finance exec George Fussell has a message for dealers: To make the best profit when selling to subprime buyers, put them in an older vehicle.

Wells Fargo adding car loan branches to boost less risky lending

3:26 pm U.S. ET | Aug. 18, 2015
Wells Fargo is building more branches devoted to car loans and financing for auto dealers to help increase its auto lending business without taking...

U.S. sets consumer payment terms under Ally's bias settlement

11:45 am U.S. ET | Aug. 12, 2015
Consumers eligible to participate in Ally Financial's settlement with U.S.

A former CFPB lawyer on how lenders can stay clean with the bureau

11:45 am U.S. ET | Aug. 12, 2015
The Consumer Financial Protection Bureau at times gives one consumer complaint the weight of 10,000.

Auto loan, lease balances top $1 trillion

11:45 am U.S. ET | Aug. 12, 2015
U.S.

Millennials beat Gen Xers in taking out auto loans

11:45 am U.S. ET | Aug. 12, 2015
Millennials are taking out more auto loans than the generation before them did.

Santander says U.S. regulators fault auto-loan practices

6:42 am U.S. ET | Aug. 11, 2015
Santander Consumer USA said a U.S. regulatory review of auto loans it helped fund found they may have violated fair-lending laws.

How to keep the F&I office out of trouble

12:01 am U.S. ET | Aug. 10, 2015
Dealers and their finance and insurance managers often have opposing goals. Dealers seek high customer satisfaction and loyalty and long-term revenue.

Average loan term rises slightly to 68.1 months in July

12:45 pm U.S. ET | Aug. 5, 2015
The average new-vehicle loan term reached 68.1 months in July, up slightly from 66.99 months a year earlier, Edmunds data show.

Q&A

Teaching F&I students how to handle the hardest customers in market

12:45 pm U.S. ET | Aug. 5, 2015
Retail expert Tony Dupaquier is teaching his F&I students to think forward, such embracing one employee for both sales and F&I and using services...

Millennial debt, low spending pose long-term challenge for industry

12:30 pm U.S. ET | Aug. 5, 2015
Current economic trends are positive for the auto industry as young consumers find jobs, but their low spending and debt could hurt the industry in...

Public retailers boost F&I profits in Q2

12:30 pm U.S. ET | July 29, 2015
F&I profits increased at all six of the largest public new-car retailers in the second quarter.

Dealer satisfaction grows when auto lenders embrace e-contracting

12:00 pm U.S. ET | July 29, 2015
Dealers like e-contracting. That's one of the key findings from the 2015 U.S. Dealer Financing Satisfaction Study by J.D. Power released this week.

Ally's second-quarter auto lending flat despite GM pullback

11:45 am U.S. ET | July 29, 2015
Ally Financial's second-quarter auto lending originations declined just 1 percent from a year earlier to $10.

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