The Dealer Speaks
 
Q&A WITH DAN FIELDS | PRESIDENT, FIELDS AUTO GROUP

Dealership group invests for 'nice, exciting, fun' stores

12:01 am U.S. ET | June 2, 2014
Merit Earl Fields was sales manager at Cadillac before becoming a Cadillac dealer on Chicago's North Shore in 1971.... Read More »
Q&A WITH GEORGE NAHAS | GEORGE NAHAS CHEVROLET

Bouncing back in 'a different world' of car sales

12:01 am U.S. ET | June 2, 2014
Florida dealer George Nahas, the 2002 Time Quality Dealer Award winner, lost two General Motors franchises: Oldsmobile in 2004 and Saturn five years later.... Read More »
THE DEALER SPEAKS: MICHAEL CANNON, CANNON MOTOR CO., OXFORD, MISS.

Football star's journey from the gridiron to the showroom

12:01 am U.S. ET | Dec. 2, 2013
Michael Cannon, a Memphis State college football standout who dreamed of being a head coach, had just gotten his first big break when the death of...... Read More »

THE DEALER SPEAKS: DOUG MORELAND

Message to Chrysler: Let dealers handle local marketing

12:01 am U.S. ET | Dec. 2, 2013
The very first car Doug Moreland sold was a Chevrolet Corvair in Reno, Nev., in 1969. It had belonged to the woman who would one day be his wife.... Read More »

THE DEALER SPEAKS: O.C. WELCH, O.C. WELSH FORD-LINCOLN

'All this Bluetooth stuff' is a time-suck for dealerships

12:01 am U.S. ET | June 3, 2013
From the time he started his own car-cleaning and -detailing operation in Savannah, Ga., at age 20, O.C.... Read More »

THE DEALER SPEAKS: ANDREW DIFEO, HYUNDAI OF ST. AUGUSTINE

Customer data, online tools are key to dealer's strategy

12:01 am U.S. ET | June 3, 2013
Andrew DiFeo opened his own store, Hyundai of St. Augustine, in Florida, in 2008.... Read More »

THE DEALER SPEAKS: BRUCE BENDELL, MAJOR CHEVROLET

Brothers run lean to survive in the big city

12:01 am U.S. ET | Sept. 17, 2012
Bruce Bendell, 58, hopes his kids won't follow in his footsteps.... Read More »

THE DEALER SPEAKS: TIM WHITE, WHITE FAMILY DEALERSHIPS

After 98 years on duty, White Group is eager for century No. 2

12:01 am U.S. ET | Sept. 17, 2012
When a public dealership group recently approached Tim White and his brothers about selling several of their stores, the family sat down to consider...... Read More »

THE DEALER SPEAKS: CHADWICK MARTIN

A veteran auto dealer at 26: He stepped in, stepped up

12:01 am U.S. ET | March 19, 2012
He grew up the son of a prominent car dealer, but Chadwick Martin had dreams of becoming an entertainment lawyer or an agent.... Read More »

THE DEALER SPEAKS: GREG GOODWIN

'Skin in the game' philosophy guides Kuni

12:01 am U.S. ET | March 19, 2012
After acquiring the five-dealership Pioneer Centres group in December, Kuni Automotive foresees its biggest year ever in 2012.... Read More »

THE DEALER SPEAKS: ALAN STARLING

Dealer has a fairy-tale career in the shadows of Disney

12:01 am U.S. ET | March 19, 2012
Dealer Alan Starling, 64, thanks Walt Disney for some of his success. His three Florida stores are in the shadow of Disney World.... Read More »

Special Report
Fewer bosses, Disney savvy, $2 idea lift stores

Fewer bosses, Disney savvy, $2 idea lift stores

A Chrysler Group dealership chain is stripping away layers of management to sell cars faster. A Chevrolet-Cadillac store is enchanting customers through Disney training. Mon., July 21
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