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BLOG: James B. Treece
Posted 6:39 am U.S. ET, Sept. 9
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Posted 3:07 pm U.S. ET, Oct. 17
Here’s another reason not to fret over longer loans: Their numbers are misleading.
Consider these comments from Dave Mondragon, executive director of U.S. sales for Ford and Lincoln at Ford Motor Co.
Speaking at Automotive News’ Best Dealerships To Work For event last week in Chicago, Mondragon noted that the most recent data show that 60 percent of all vehic ... Continue reading "Why loan length doesn’t matter" » Oct 22, 2014 12:01 am U.S. ET Post Comment
Here’s why I love Automotive News’ annual special section and event to honor the Best Dealerships To Work For: We’re celebrating the good guys. These are the folks who give car dealers a good name.
These are dealers who treat their people well. Call me naive, but I honestly believe that employees who are treated well are more likely to treat their custom ... Continue reading "In praise of the Best Dealerships To Work For" » Oct 17, 2014 3:07 pm U.S. ET Post Comment
Jim Harbour, who died Saturday at age 86, was one of two men who dramatically improved the American auto industry at a time when Detroit was deeply in denial about how far short of world class it was.
You won’t find two men more dissimilar in personality than Harbour and J. David Power III. But what they shared was an absolute insistence on data and facts.
Power fa ... Continue reading "How Jim Harbour and David Power improved the U.S. auto industry" » Sep 9, 2014 6:39 am U.S. ET Post Comment
How far is your dealership willing to go to get well-qualified service technicians?
General Motors dealers in the Mideast went all the way to the Philippines.
On Aug. 7, a group of technicians graduated from the GM Advanced Technician Training Center in a ceremony held at the Lourdes High School Complex in Angat, Bulacan, north of Manila.
The center is sponsored by GM M ... Continue reading "Searching far and wide for service techs" » Aug 20, 2014 9:30 am U.S. ET Post Comment
Would you do a double-take if Volvo were the sponsor of the Country Music Awards?
How about if BMW were the primary sponsor, and the only automotive sponsor, of a museum exhibit of Japanese samurai swords? Or if Hyundai were the sponsor of a North American tour of Germany’s hottest electronic-music band?
Some pairings just aren’t that intuitive.
So how in th ... Continue reading "Toyota, supporter of Korean culture" » Aug 8, 2014 12:28 pm U.S. ET Post Comment
When dealers saw headlines saying the U.S. Department of Justice had subpoenaed General Motors Financial Co. last month to produce documents relating to its subprime auto loan contracts, they could be excused for worrying that this represented another threat to their arranging car loans for consumers.
It appears there’s nothing to worry about on that front, at least ... Continue reading "GM Financial subpoena shifts investigation away from dealers" » Aug 6, 2014 12:01 am U.S. ET Post Comment
Editor's note: Update deletes references to GM Financial and its relationship with Manheim.
About four years after a spat strained their business relations, General Motors and auction company Manheim are starting to kiss and make up.
The companies aren’t eager to discuss the origins of the dispute, but the result was a near-boycott of Manheim auctions by GM, ... Continue reading "GM, Manheim kiss and make up" » Jul 25, 2014 3:15 pm U.S. ET Post Comment
Texas politicians are exchanging high-fives over Toyota’s decision to relocate its U.S. headquarters to Plano. It’s undoubtedly a great boon to the state. But will it really prove so good for the politicians’ careers?
At a news conference Monday, the Dallas Morning News reported:
Plano Mayor Harry LaRosiliere hailed Toyota’s move as a “great ... Continue reading "Texas politicians: Be careful what you wish for and what you hand out" » Apr 29, 2014 4:10 pm U.S. ET Post Comment
The next time you’re in an Apple store, try this.
When one of the product geniuses who work there approaches you, ask him or her, “So, how much below list price are you offering this iPhone 5 for this month?”
The answer will tell you why I roll my eyes at the suggestion that Tesla’s fight against the franchised dealer system is all about aiding co ... Continue reading "If you like paying MSRP, then Tesla/Apple is for you " » Apr 2, 2014 4:44 pm U.S. ET Post Comment
A small group of Florida dealers gathered last week at a Fort Lauderdale hotel to share best practices.
Automotive News hosted the roundtable in conjunction with Ally Auto. The group swapped best-practices ideas and then talked about some of the challenges auto retailers will face over the next decade and how they might turn those challenges into opportunities.
The sessi ... Continue reading "What's on dealers' minds -- and what's not" » Mar 28, 2014 1:20 pm U.S. ET Post Comment