Posted 12:01 am U.S. ET, Jan. 24
Posted 10:21 pm U.S. ET, Jan. 26
BLOG: James B. Treece
Posted 12:01 am U.S. ET, Feb. 5
Posted 4:44 pm U.S. ET, April 2
Posted 1:20 pm U.S. ET, March 28
The next time you’re in an Apple store, try this.
When one of the product geniuses who work there approaches you, ask him or her, “So, how much below list price are you offering this iPhone 5 for this month?”
The answer will tell you why I roll my eyes at the suggestion that Tesla’s fight against the franchised dealer system is all about aiding co ... Continue reading "If you like paying MSRP, then Tesla/Apple is for you " » Apr 2, 2014 4:44 pm U.S. ET Post Comment
A small group of Florida dealers gathered last week at a Fort Lauderdale hotel to share best practices.
Automotive News hosted the roundtable in conjunction with Ally Auto. The group swapped best-practices ideas and then talked about some of the challenges auto retailers will face over the next decade and how they might turn those challenges into opportunities.
The sessi ... Continue reading "What's on dealers' minds -- and what's not" » Mar 28, 2014 1:20 pm U.S. ET Post Comment
There’s a lot not to like about a new study on discrimination in car loans. But there also are a few nuggets in it that indicate problems in the F&I office.The study is titled “Non-Negotiable: Negotiation Doesn’t Help African Americans and Latinos on Dealer-Financed Car Loans” and was conducted by the nonprofit Center for Responsible Lending in ... Continue reading "Flawed study has lessons for F&I managers" » Feb 5, 2014 12:01 am U.S. ET Post Comment
NEW ORLEANS -- A few booths at NADA are hopping. Others are nearly empty. The majority have a good number of representatives of that company speaking with a smaller number of dealers and dealership managers who have stopped by.What makes certain exhibits stand out?Hands-on involvement.The exhibition floor has a large number of booths devoted to computer services, whether D ... Continue reading "Test drives beat walk-arounds" » Jan 26, 2014 10:21 pm U.S. ET Post Comment
NEW ORLEANS -- 2014 will be a good year for the industry. But what about 2016?The following draws from speeches at the American Financial Services Association conference, which precedes the National Automobile Dealers Association convention here.Imagine Mae. In March 2013, she traded in a six-year-old car for a three-year-old one. By mid-2016, she's looking to replace it. ... Continue reading "What happens in 2016 if interest rates rise?" » Jan 24, 2014 12:01 am U.S. ET Post Comment
NEW ORLEANS -- News of dealer Ron Tonkin's passing took me back to an NADA convention in New Orleans exactly 25 years ago.It was only my second time at NADA's wingding, and what an extravaganza it was!In New Orleans in 1989, Tonkin accepted his election as NADA president with a stem-winder of a speech vowing to stand up to the factories on behalf of dealers. He compared hi ...