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Employee care sets family businesses apart

Getting sick shouldn't result in getting fired. For some workers, that's exactly what happens if their illness requires taking a lot of time off work. But, it's been my observation, that the opposite happens for many employees of family-owned companies, such as car dealerships.

Robert Cox, ad man behind Ford's 'Quality is Job 1' pitch, dies

Robert Cox, an outspoken New York advertising executive who helped Ford embrace the slogan “Quality is Job 1” in the 1980s and later

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