No. 1 dealership connects workforce to combat turnover
A culture of training, transparency and togetherness is contributing to low employee turnover at Yark Subaru in Toledo, Ohio. The dealership has lost just one salesperson in three years – and that was due to retirement.
Acura store's 'vibe' fueled by tight-knit showroom, comfy clothes, good eats
Employees at DCH Montclair Acura shun 'intimidating' stiff suits and taut ties. That's because managers want a relaxed atmosphere for both staffers and customers. Catered Saturday lunches also promote a family environment at the Verona, N.J., dealership.