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SMALL DEALERSHIP RANKING
(100 Best with 25-49 employees)
» Medium dealership ranking
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Jaguar Plano, Plano, Texas
Before Park Place Dealerships bought Jaguar Plano in 2010, some employees had contemplated leaving.
Land Rover of Fort Lauderdale, Pompano Beach, Fla.
Retaining staff can be difficult in the sometimes-transient world of automotive retailing.
Frank Leta, Acura, St. Louis
In St. Louis, a town where baseball is almost a religious rite, tickets to Cardinals games are a prized commodity.
Patriot Subaru, Saco, Maine
The staff members at Patriot Subaru in Saco, Maine, have it pretty good. Their dogs don't have it so bad, either.
Niello Porsche, Rocklin, Calif.
If Niello Porsche employees come up with a way to improve the dealership, management wants to hear about it.
Prime Volkswagen, Saco, Maine
How does a dealer thank employees when the dealership wins a major franchise award? A barbecue at the park? Renting the In-N-Out Burger truck? Or some
DARCARS Chevrolet, Lanham, Md.
DARCARS Chevrolet, outside Washington, is just a few blocks away from a stop on the city's Metro public transit line.
Terry Lee Honda, Avon, Ind.
You won't find a dollar sign in advertisements for Terry Lee Honda in the Indianapolis suburb of Avon, Ind.
Ciocca Honda, Harrisburg, Pa.
Andy Guelcher, general manager of Ciocca Honda, says his staff often goes the extra mile to assist customers -- a journey that took one employee down
DCH Millburn Audi, Maplewood, N.J.
Millburn Audi in Maplewood, N.J., sold almost 900 new and half as many used vehicles last year. DCH Auto Group Chairman Shau-wai Lam credits engaged d
Honda of Fayetteville, Fayetteville, Ark.
Honda of Fayetteville offers a respite to employees from the typical dealership schedule of working weekends, evenings and some holidays.
Mini of Peabody, Peabody, Mass.
Mini of Peabody in suburban Boston is on a roll, opening a new store 10 years after it was founded and adding seven staff positions.
Dave Wright Nissan-Subaru, Cedar Rapids, Iowa
The Japanese philosophy of
, or continuous improvement, drives personnel policies at Dave Wright Nissan-Subaru.
Mercedes-Benz of Rochester, Rochester, N.Y.
Employees at Mercedes-Benz of Rochester give their time, volunteer at community organizations and make donations to help the needy.
White Ford-Lincoln, Winnsboro, La.
A salesman at White Ford-Lincoln has lost 100 pounds since January. A business manager lost 52 pounds.
Friendship Chrysler-Jeep-Dodge-Ram of Bristol, Bristol, Tenn.
When the opportunity arose in the troubled days of November 2008 for dealer Mitch Walker to acquire the Chrysler-Jeep-Dodge dealership in central Bris
Hilton Head Buick-Cadillac-GMC, Bluffton, S.C.
Call it a cool selling point. Working on cars can be a challenge in a town where summer temperatures often top 100 degrees.
Mercedes-Benz of Tri-Cities, Kennewick, Wash.
It started a few years ago when a dealership employee had a medical situation and needed time off work, says Bill McCurley, CEO of McCurley Integrity
Audi Wynnewood, Wynnewood, Pa.
Before you can sell cars at Audi Wynnewood, you first have to pretend to buy cars.
Princeton Porsche, Lawrenceville, N.J.
Employees of the Don Rosen Imports dealership group are big Jersey Shore fans -- the beach, not the TV show.
Sewell Chevrolet-Buick-GMC of Andrews, Andrews, Texas
Care, benefits and training are three popular perks at Sewell Chevrolet-Buick-GMC of Andrews.
Kunes Country Ford of Antioch, Antioch, Ill.
When customers walk into Kunes Country Ford of Antioch, they can identify the employees right away by the staff's identical black (for managers) or bl
Friendship Hyundai of Johnson City, Johnson City, Tenn.
A visitor to east Tennessee's Friendship Hyundai of Johnson City shouldn't be surprised to walk in and find operating partner Dustin Walters doing pus
Nelson Mazda, Tulsa, Okla.
Giving makes Nelson Mazda a better place to work.
Crown Chrysler-Dodge-Jeep-Ram, Holland, Mich.
There are times when working at Crown Chrysler-Dodge-Jeep-Ram in Holland, Mich., means racing go-karts or taking the family to the movies.
Yark Chevrolet, Toledo, Ohio
The people at Yark Chevrolet believe that healthy eating habits start with healthful foods.
Carbone Subaru, Troy, N.Y.
Alex Carbone splits his time among his family's 14 stores in New York and Vermont, but employees at each location always know how to reach him.
Jaguar-Land Rover Sacramento, Sacramento, Calif.
The business equation at Jaguar-Land Rover Sacramento is simple: Happy customers + happy employees = a happy environment.
Land Rover Peabody, Peabody, Mass.
Good benefits and cash bonuses for top performers help, but Land Rover Peabody General Manager Dave Edwards has a secret weapon to win employees' hear
Planet Lincoln, Spring, Texas
When World Class Automotive Group bought the former Northwood Lincoln last year, the new owners brought Tim Harless over from nearby Planet Ford and p
Land Rover Rocklin, Rocklin, Calif.
Michael Davis does whatever he can to keep staff at Land Rover Rocklin motivated.
MEDIUM DEALERSHIP RANKING
(100 Best with 50-99 employees)
» Small dealership ranking
» Large dealership ranking
Frank Leta Honda, O'Fallon, Mo.
At Frank Leta Honda in O'Fallon, Mo., outside St. Louis, getting fired for poor performance isn't easy.
West Herr Honda of Lockport, Lockport, N.Y.
In an effort to promote a balance of work and life for employees, West Herr Honda of Lockport, N.Y., frowns on overtime. That's unusual in the automot
Irwin Lincoln-Mazda, Freehold, N.J.
The sales and service buildings are 300 yards apart at Irwin Lincoln-Mazda in Freehold, N.J.
Maguire Dodge-Chrysler-Jeep-Ram, Ithaca, N.Y.
Salespeople at Maguire Dodge-Chrysler-Jeep-Ram receive positive reinforcement.
Acura of Riverside, Riverside, Calif.
Women make up half of the sales team at Acura of Riverside.
BMW of Rochester, Rochester, N.Y.
BMW of Rochester's employees share in the success of the business through profit sharing. Only 14 of the 100 Best Dealerships To Work For said they of
Maguire Ford-Lincoln-Nissan, Ithaca, N.Y.
Maguire Ford-Lincoln-Nissan is part of the Maguire Family of Dealerships. The key word is "family."
Continental Audi of Naperville, Naperville, Ill.
The bling at Continental Audi of Naperville goes well beyond the cars.
Star Dodge-Chrysler-Jeep, Abilene, Texas
It has been 40 years since Mike Dunnahoo left his job making air conditioner parts and first walked into a dealership to sell cars.
Elite Acura, Maple Shade, N.J.
With the bleak days of the recession over, Tom Alfinito wanted to thank his employees at Elite Acura and get them working together seamlessly.
Cherry Hill Volvo, Cherry Hill, N.J.
While most dealers knew from a young age that they'd be going into the business, Judith Krupnick was different.
Dimmitt Chevrolet, Clearwater, Fla.
It's rare for employees at a small business to get good news about their health care costs. The 95-member staff at Dimmitt Chevrolet is an exception.
Mini of Stevens Creek, Santa Clara, Calif.
Before a new store opened in January 2011, employees at AutoNation Inc.'s Mini dealership in Silicon Valley acted like they were working in Sleepy Hol
Larry H. Miller Lexus, Murray, Utah
If you work full-time for any Larry H. Miller Group dealership, your kids can go to college for free. Blink. Then read that sentence again.
BMW of Bellevue, Bellevue, Wash.
Some employees have been at BMW of Bellevue for at least 25 years -- and they get rewarded for it.
DuTeau Chevrolet, Lincoln, Neb.
DuTeau Chevrolet President Mike Minnick says there's no magic to creating an employee-friendly store. Treat people with respect. Celebrate their contr
McCurley Integrity Honda, Richland, Wash.
Bill McCurley, CEO of McCurley Integrity Dealerships, experimented with a lot of employee social outings over the years but seldom could get all of hi
Randall Reed's Planet Ford 45, Spring, Texas
When Randall Reed bought his Ford dealership in Spring, Texas, 17 years ago, he had to take his case all the way to Ford CEO Jacques Nasser to get app
Meade Lexus of Lakeside, Utica, Mich.
Two years ago, employees of Meade Lexus of Lakeside were trained on catering to female customers.
Prime Toyota of Saco, Saco, Maine
Prime Toyota's Used Car Nights benefit the dealership -- as well as its service technicians' bank accounts.
Lexus of Charleston, Charleston, S.C.
Only nice people need apply to work at Lexus of Charleston.
Fernandez Honda, San Antonio
You rarely see a $2 bill these days, except at Fernandez Honda in San Antonio and the five other stores of Mike Shaw Automotive.
Honda of Danbury, Danbury, Conn.
Honda of Danbury puts its money where its mouth is to keep employees healthy.
Alton Blakley Ford-Lincoln-Mazda-Honda, Somerset, Ky.
At the Alton Blakley Family of Dealerships, "family" is the operative word.
Capistrano Volkswagen, San Juan Capistrano, Calif.
Black Friday is a big event at most car dealerships. But Capistrano Volkswagen celebrates Purple Wednesdays.
Newton Nissan of Gallatin, Gallatin, Tenn.
When Georgia dealer Bill Newton opened Newton Nissan of Gallatin, Tenn.
Porsche-Audi of Nashua, Nashua, N.H.
Larry Bedell loves all the morale-building trappings of the Lyon-Waugh Auto Group, from the solid medical-dental insurance right down to the fishing t
Kunes Country Ford-Lincoln, Delavan, Wis.
Every Monday two Christian chaplains visit Kunes Country Ford-Lincoln to offer spiritual counsel and guidance to employees.
Diehl Automotive Group, Butler, Pa.
Walk into Diehl Automotive, and you're likely to see an unusually large percentage of employees pecking away on tablets, smartphones and other devices
Bill Gatton Honda, Bristol, Tenn.
Great employees like family and promote from within. Those are the management mantras at Bill Gatton Honda, a 40-year-old Honda store in Tennessee's n
Bobby Rahal Motorcar Co., Wexford, Pa.
At Bobby Rahal Motorcar Co., a Mercedes-Benz dealership just north of Pittsburgh, mornings begin with what they call "the lineup."
Dan Tobin Buick-GMC, Columbus, Ohio
At Dan Tobin Buick-GMC, communication and camaraderie are important.
Warren Henry Infiniti, Miami
In any workplace, compensation is important, but so is time off to take a loved one to the doctor, attend a school event or take care of personal busi
Friendship Ford-Hyundai-Volvo of Bristol, Bristol, Tenn.
As the first dealership opened by multistore owner Mitch Walters in 1993, Friendship Ford-Hyundai-Volvo of Bristol is considered the Walters store wit
Milton Martin Toyota-Scion, Gainesville, Ga.
At Milton Martin Toyota-Scion in Gainesville, Ga., education is a never-ending prospect for employees.
Acura of Peabody, Peabody, Mass.
Few major dealerships shut down during business hours, but Acura Peabody General Manager Joel Avery believes in building employee camaraderie.
Gunn Acura, San Antonio
Any auto dealership can offer its employees pay, benefits and time off, but only a few -- such as Gunn Acura in San Antonio -- can offer an environmen
Gunn Infiniti, San Antonio
The employees at Gunn Infiniti have a good reason to stay on the job: They work at a dealership where they have an ownership stake, and the longer the
DCH Tustin Acura, Tustin, Calif.
At DCH Tustin Acura, community involvement isn't just good business; it's also a way to recruit employees.
Niello Volkswagen, Sacramento, Calif.
Niello Volkswagen General Manager Terry Caudle blends traditional values and new technology to keep employees and customers happy.
LARGE DEALERSHIP RANKING
(100 Best with 100 or more employees)
» Small dealership ranking
» Medium dealership ranking
Hillside Honda, New York
If you walk into Hillside Honda today, you'll probably see the cookies for sale that Danielle Ginocchio, the dealership's business development manager
Capitol Auto Group, Salem, Ore.
Scott Casebeer says the secrets to retaining good employees are simple: Keep them well-informed and involved, care about them and celebrate their achi
DARCARS Lexus of Silver Spring, Silver Spring, Md.
On a Saturday morning in May, employees of DARCARS Lexus of Silver Spring found themselves leaping over fire pits, scaling walls and belly crawling th
Schumacher European/Mercedes-Benz, Phoenix
Back in the dark days of 2009, falling revenues at Schumacher European/Mercedes-Benz in Phoenix forced the dealership to shrink its business and cut e
Romain Cross Pointe Auto Park, Evansville, Ind.
It takes teamwork to have a great dealership, says Mike Mintline, general manager of Romain Cross Pointe Auto Park.
Wolfchase Toyota-Scion, Cordova, Tenn.
Wolfchase Toyota-Scion wants to hear what employees have to say. "We set up forums frequently for open two-way communications," says Tyler Heard, gene
Courtesy Toyota, Winter Park, Fla.
For dealership employees aspiring to be general managers, Courtesy Toyota of Winter Park, Fla., is the place to be.
Longo Lexus, El Monte, Calif.
The six-acre Longo Toyota and Longo Lexus complex is an imposing presence. How big is it? Its on-site employee fitness center is larger than most deal
Sewell Ford-Lincoln, Odessa, Texas
In 2006, dealer Collin Sewell vowed to run the greatest workplace in the United States. His operations are not perfect yet, but he says he is getting
West Herr Chevrolet of Orchard Park, Orchard Park, N.Y.
West Herr Chevrolet of Orchard Park, N.Y., rewards and motivates employees with numerous bonus and incentive programs.
Street Toyota-Scion, Amarillo, Texas
The folks at Street Toyota-Scion aren't tossing around whole king salmon, but they do subscribe to the same business philosophy as the animated fishmo
West Herr Toyota-Scion of Williamsville, Williamsville, N.Y.
Empathetic managers and promoting from within are hallmarks of West Herr Toyota-Scion of Williamsville in New York and its parent company, West Herr A
Crevier BMW, Santa Ana, Calif.
At Crevier BMW, keeping employees healthy is top priority.
Sellers Buick-GMC, Farmington Hills, Mich.
It's rare for a car dealership to pay a significant chunk of employees' dental and vision premiums.
Long-Lewis Ford-Lincoln of the Shoals, Muscle Shoals, Ala.
Not too many car dealerships have a library that lends books to employees, but Long-Lewis Ford-Lincoln does. The books are mostly self-help or motivat
Phil Long Ford Chapel Hills, Colorado Springs, Colo.
Healthy living pays off in many ways at Phil Long Ford Chapel Hills.
West Herr Toyota of Orchard Park, Orchard Park, N.Y.
West Herr Toyota of Orchard Park says it has no formal policies about diversity but department directors attend career fairs in and around economic de
Lexus of Palm Beach, West Palm Beach, Fla.
Suzanne Kauniste, who has gone from a $9-an-hour receptionist to a $100,000-a-year saleswoman, is Exhibit No. 1 for Lexus of Palm Beach's practice of
McRee Ford, Dickinson, Texas
This year employees at McRee Ford joined in a top-secret undertaking code-named Project Bismarck to celebrate the dealership's 65th anniversary.
BMW of Austin, Austin, Texas
Want a 20 percent discount on a Verizon mobile phone and a service plan? Get a job at BMW of Austin. That's one of many perks the dealership gives emp
Dodge Country, Killeen, Texas
For the majority of Matt Connell's 100 or so employees at his Dodge Country Dodge-Ram store in Killeen, Texas, service to country sometimes trumps ser
George Matick Chevrolet, Redford, Mich.
Women account for about 40 percent of the management team at George Matick Chevrolet. It's no accident.
Suburban Cadillac-Buick, Troy, Mich.
Last spring, service tech Harold Clark was dispatched to a customer's home to find the man's wedding ring, which had disappeared inside the console of
Holman Toyota-Scion, Mount Laurel, N.J.
What better place to buy a car than the dealership group where you work? At Holman Auto Group, with 16 dealerships in New Jersey and Florida, employee
Longo Toyota, El Monte, Calif.
Almost every dealership provides health care coverage for its workers. But how far those benefits go is a defining trait of behemoth dealership Longo
Ganley Westside Imports, North Olmsted, Ohio
At Ganley Westside Imports, every employee gets to look forward to a special thank you from the management.
Thompson Sales Co., Springfield, Mo.
Four times a year, at 11:30 a.m., Thompson Sales Co. (Buick-GMC-Cadillac) closes its doors and puts out a sign informing customers that an all-employe
Jim Hudson, Toyota-Scion, Irmo, S.C.
For Jim Hudson Auto Group, faith isn't just for Sundays. That's why the dealership group has a corporate chaplain to help employees during the workwee
Gunn Honda, San Antonio
Many dealerships have bird-dog programs -- bonuses that are paid to employees when they refer a new customer or a job candidate to the dealership.
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Toyota's Jim Lentz says the Camry will fend off main rival Honda Accord and upstarts such as the Ford Fusion...
Mon., May 20
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