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Different challenges, but these 2 finance companies move forward

11:45 am U.S. ET | Oct. 7, 2015
GM Financial is rising strongly. And Ally Financial is still standing despite its shattered ties to General Motors.... Read More »
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F&I Newsletter

CLICK HERE to read the articles from the most recent F&I Report, and earlier newsletters.

VW Credit not subject to parent company's hiring freeze in wake of scandal

11:30 am U.S. ET | Oct. 7, 2015
Volkswagen Credit, the automaker’s U.S. captive finance arm, is not subject to the hiring freeze announced by its parent, Volkswagen Financial Services AG, a spokesman says.... Read More »

Prepaid maintenance pays off for dealerships

11:45 am U.S. ET | Oct. 7, 2015
Dealers using Fidelis' self-branded prepaid maintenance program report strong results in sales, returning customers and oversight over their outstanding cost liabilities.... Read More »

Prescreening helps match shopper, vehicle

11:45 am U.S. ET | Oct. 7, 2015
With as little information as a shopper's name and address, dealerships can prescreen consumers, getting a near approximation of their credit scores without affecting their credit profiles.... Read More »


Before CFPB crackdown, how about some guidance?

12:00 pm U.S. ET | Sept. 30, 2015
Before the Consumer Financial Protection Bureau cracks down on auto lenders, it should offer guidance on what its dealer reserve standards are.... Read More »

Trading profit today for loyalty tomorrow

12:01 am U.S. ET | Sept. 30, 2015
At Johnson Automotive, F&I managers practice the art of conversation and body language to up F&I revenue and customer satisfaction.... Read More »

Dealers, lenders teach the ABCs of finance

12:01 am U.S. ET | Sept. 30, 2015
Dealers, captive finance companies and others in the industry are trying to help consumers learn good personal finance skills that in turn will help them become better versed about buying and financing a vehicle.... Read More »

How extended ownership can create F&I opportunities

12:00 pm U.S. ET | Sept. 30, 2015
Extended vehicle ownership keeps customers out of the market longer.... Read More »


Dealers: U.S., Fifth Third settlement over lending bias to curb consumer savings

11:45 am U.S. ET | Sept. 30, 2015
National dealer associations are criticizing the government’s settlement with Fifth Third Bancorp over alleged discriminatory auto lending practices, claiming dealers who work with the bank will now be limited in offering consumers competitive...... Read More »

U.S. House panel presses Cordray on how CFPB determines lending bias

11:45 am U.S. ET | Sept. 30, 2015
CFPB Director Richard Cordray told a U.S.... Read More »

CFPB orders Fifth Third to pay $18 million for auto loan discrimination; cap dealer reserve at 1.25%

3:24 pm U.S. ET | Sept. 28, 2015
Fifth Third Bancorp reached an $18 million settlement with the Consumer Financial Protection Bureau and U.S. Department of Justice to resolve charges that it discriminated against African American and Hispanic borrowers, the CFPB said Monday.... Read More »

Captives, independents see solid gains in auto loan, lease accounts

1:00 pm U.S. ET | Sept. 23, 2015
The number of loan and lease accounts is growing faster at auto finance companies than it is at banks, helped by finance companies' lower interest rates and higher subprime lending, Equifax says.... Read More »


A cautionary tale of 2 dealership groups and compliance

1:15 pm U.S. ET | Sept. 23, 2015
Just two years after the FTC charged them with deceptive advertising, two dealership groups caught fire again. And it’s costing them.... Read More »

Trust, customized pitches and visuals key to F&I sales, trainers say

12:45 pm U.S. ET | Sept. 23, 2015
To sell F&I products to wary customers, establish trust, personalize the pitch and use visuals, trainers say.... Read More »

Steering dealership ads clear of legal pitfalls

12:01 am U.S. ET | Sept. 23, 2015
Dealerships must review all language before releasing advertisements to consumers if they don't want to find themselves under the Federal Trade Commission's microscope, legal experts and trainers say.... Read More »

What Sonic is doing to curtail F&I crime

12:01 am U.S. ET | Sept. 23, 2015
For the past 15 years, the most important compliance program at Sonic Automotive has been in its finance and insurance division.... Read More »

F&I profits surpass vehicle profits

12:15 pm U.S. ET | Sept. 23, 2015
Take away automakers' dealer incentives, and dealerships are averaging higher gross profits on F&I than on selling new vehicles, DealerStrong's Greg Goebel says. Three years ago, the reverse was true.... Read More »


Is more schooling needed on CFPB?

12:15 pm U.S. ET | Sept. 16, 2015
Is the Consumer Financial Protection Bureau the household name everybody assumes it is?... Read More »

Pros, cons of pitching F&I products with tech tools

12:15 pm U.S. ET | Sept. 16, 2015
Using technology to provide F&I product information educates consumers, but it can also benefit dealers. Digital product introductions can provide dealerships with data on their customers' F&I product interests.... Read More »

Why training should reach outside the box

12:15 pm U.S. ET | Sept. 16, 2015
Training helps F&I managers close more deals, sell more aftermarket products and, as a result, earn more money. But finance managers' education should go beyond what's needed in the F&I box.... Read More »

No-score buyers surpass those with deep subprime scores

12:15 pm U.S. ET | Sept. 16, 2015
For the first time on record, consumers without credit scores now account for more of the new- and used-vehicle markets than do consumers with credit scores traditionally considered deep subprime, data presented at the Industry Summit, an annual F&I...... Read More »


Dealerships must police F&I -- it's too costly not to

12:01 am U.S. ET | Sept. 14, 2015
Illegal finance and insurance activity at U.S. dealerships is decreasing. It's not gone, but it has been greatly reduced over the last decade or so. This positive development has been driven by a combination of carrot and stick.... Read More »


Dealers step up oversight as regulators crack down

12:01 am U.S. ET | Sept. 14, 2015
Dealers are stepping up oversight as regulators crack down on unlawful F&I practices. Here is a look at how far retailers have come and where they might need to go.... Read More »

Dealers would be wise to vet F&I vendors

12:01 am U.S. ET | Sept. 14, 2015
The tale of Credit Forget It underscores the first rule of finance-and-insurance vendor vetting for dealerships: Do your own homework.... Read More »


Why a dealer uses single staffer for sales and F&I

12:01 am U.S. ET | Sept. 14, 2015
One employee per customer. That's the way that Barry Chrysler-Dodge-Jeep-Ram of Ephrata, Wash., does it.... Read More »