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VW diesel settlement extends to auto lending

UPDATED: 1/13/17 1:02 pm ET - adds VW statement

Volkswagen's settlement in connection with its diesel emissions scandal has spilled over into the vehicle-financing business. VW has agreed to pay $50 million in civil penalties to settle alleged violations of the law, after the Justice Department essentially charged it with tapping U.S. markets to finance fraud.

Head of Wells Fargo Dealer Services to retire

Dawn Martin Harp, head of Wells Fargo Dealer Services, will retire April 1 after more than 20 years with the lender.

Mitsubishi will stick with Ally for financing, for now

Mitsubishi Motors' alliance with Nissan Motor doesn't necessarily mean more U.S. business for Nissan Motor Acceptance -- yet.

Ford targets stand-out customer experience

Ford and Lincoln are celebrating 40 years of selling branded F&I products. Last month, two executives overseeing the F&I business spoke about their

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Lincoln Financial set to roll out lease mileage credit program

Following a successful pilot, Lincoln Financial Services this year will roll out nationwide a “Lincoln Miles” lease credit program that's aimed to minimize lease anxiety, Lincoln President Kumar Galhotra told Automotive News this week on the sidelines of the Detroit auto show.

Auto finance forecast: Mostly sunny with a few dark clouds

The forecast for auto finance in 2017 is mostly sunny. But growth in longer-term loans, a corresponding increase in negative equity, declining used-car prices, a high level of incentives, and an uptick in interest rates are dark clouds to keep an eye on, analysts said.

Ford targets stand-out customer experience

Ford and Lincoln are celebrating 40 years of selling branded F&I products. Last month, two executives overseeing the F&I business spoke about their progress, dealerships' F&I profitability and the role F&I could play in an autonomous driving world with Staff Reporter Hannah Lutz at Ford Motor Co.'s headquarters in Dearborn, Mich.

5 F&I trends to watch in 2017

Are there big changes in store for the finance and insurance office in 2017? Here are five issues and trends to watch in the new year.

Building up F&I offerings and brand loyalty

EasyCare believes it has a tool that will help dealerships build loyalty for their particular stores, not just the brands they're selling. It's called the Custom Dealer App, which enables dealerships to maintain relationships with customers long after they purchase a vehicle.

Credit repair specialist helps customers and her store

Every couple of months, Jennifer Oribello spends time mining the docket of the U.S. Bankruptcy Court in Detroit and Googling contact information for bankruptcy attorneys. She sends letters to gauge whether credit-blemished folks on the docket or among the attorneys' clients would be interested in buying and financing at her dealership.

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