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'No evidence' of subprime auto loan bubble, Equifax economist says

12:01 am U.S. ET | Aug. 27, 2014
Equifax has joined other financial data crunching firms that dispute there's an alarming subprime auto loan bubble that's about to burst.... Read More »


Is rise in Q2 loan delinquencies a turning point?

12:01 am U.S. ET | Aug. 27, 2014
Industry-watchers insist that today's auto loan delinquency rates are low by historical standards. But a slight uptick in 30- and 60-day delinquencies in the second quarter could be a sign that the long decline in delinquencies could be reversing.... Read More »


F&I departments need a farm team

12:01 am U.S. ET | Aug. 27, 2014
The term “succession planning” is usually applied to dealer principals, but it can apply to F&I managers, too.... Read More »


Subprime auto loan growth is 'less pronounced' in context, Fed analysts say

12:01 am U.S. ET | Aug. 20, 2014
While auto lending is rising in all credit categories, subprime auto loans are growing the fastest because that segment dropped the most during the downturn, according to a study by four analysts from the Federal Reserve Bank of New York.... Read More »


Asbury targets underperformers, training as F&I gains stall

12:01 am U.S. ET | Aug. 20, 2014
Asbury Automotive Group's improvement in average F&I revenues per vehicle retailed has stalled this year.... Read More »


CFPB fines subprime lender First Investors Financial Services Group for sending credit bureaus inaccurate info

12:30 pm U.S. ET | Aug. 20, 2014
The Consumer Financial Protection Bureau fined subprime auto lender First Investors Financial Services Group nearly $3 million for knowingly providing inaccurate information to credit reporting agencies for at least three years.... Read More »


Auto loans could get boost from revamped FICO scores

12:01 am U.S. ET | Aug. 20, 2014
A planned update in the way FICO scores are calculated should help some borrowers qualify more easily for auto loans by putting less weight on overdue medical debt when calculating credit scores, according to Fair Isaac Corp.... Read More »


Canadians stretch out auto loans as debt warnings go ignored

5:34 am U.S. ET | Aug. 20, 2014
The average term of a light-vehicle loan in Canada is 69 months, close to a peak of 72 months set in the third quarter of 2013, according to J.D. Power. Longer-term car loans are leaving Canadians in debt for a longer time, analysts say.... Read More »


NADA, AFSA dispute New York Times editorial on subprime auto loans

12:01 am U.S. ET | Aug. 13, 2014
Auto dealer and lender groups are howling in protest at an editorial in Saturday's New York Times that equated subprime auto loans with subprime mortgages. The groups insist there is no comparison between the two types of loans.... Read More »


N.C. Toyota store prevails in spot delivery dispute

12:01 am U.S. ET | Aug. 13, 2014
A federal judge has dismissed a civil lawsuit accusing a Greenville, N.C., dealership of truth in lending violations by a spot delivery customer who was denied financing and then arrested after refusing to return her car or let it be repossessed.... Read More »


Q&A

Flat fees for F&I products? It's possible

12:01 am U.S. ET | Aug. 13, 2014
It's a matter of "when" rather than "if" U.S. regulators will force auto lenders to switch to flat fees from dealer reserve, says John Pappanastos, CEO of EFG Companies, a major F&I administrator. Flat fees for F&I products could follow, he says.... Read More »


Toyota: Favorable auto finance climate to continue driving U.S. retail volume

12:01 am U.S. ET | Aug. 13, 2014
An auto finance environment favorable to many U.S. consumers will continue to provide a tailwind for higher retail auto sales in 2014, a top Toyota executive said Tuesday.... Read More »


Subprime auto loans' risk is acceptable, analysts say

5:42 pm U.S. ET | Aug. 13, 2014
The rising number of subprime auto loans doesn't represent a disaster waiting to happen, akin to the mountain of subprime mortgages that went bad and set off the Great Recession, Moody’s says.... Read More »


Subprime lender learns FTC's 'not cutting any slack'

12:01 am U.S. ET | Aug. 11, 2014
Subprime auto lender Consumer Portfolio Services learned some costly but valuable lessons from a $5.5 million consent order with the Federal Trade Commission this year.... Read More »


High-tech toys drive service contract sales

12:01 am U.S. ET | Aug. 11, 2014
In-vehicle, high-tech toys and consumers' urge to protect them are driving sales of extended service contracts, some finance and insurance professionals say.... Read More »


After probe of Santander, GM Financial, who's next among subprime auto lenders?

2:54 pm U.S. ET | Aug. 8, 2014
Other subprime auto lenders that issue asset-backed securities are wondering whether they're next after Santander Consumer USA followed GM Financial as the subject of a subpoena from the U.S. Department of Justice.... Read More »


Santander Consumer receives subpoena over subprime auto loans

9:05 pm U.S. ET | Aug. 7, 2014
Santander Consumer USA said it received a civil subpoena from the U.S. Department of Justice related to its nonprime auto loans.... Read More »


NEWS ANALYSIS

GM Financial subpoena opens new front in auto lending crackdown

12:01 am U.S. ET | Aug. 6, 2014
The U.S. Department of Justice opened a new front in a multifaceted crackdown on auto lending by federal regulators when it subpoenaed GM Financial last month to produce documents relating to its subprime auto loan contracts.... Read More »


N.J. Chevy store's win in customer fraud suit upheld

12:01 am U.S. ET | Aug. 6, 2014
A New Jersey Chevrolet store's win in its suit for breach of contract and fraud against a customer has been affirmed by a state appeals panel.... Read More »


Penske taking steps to improve F&I revenue

12:01 am U.S. ET | Aug. 6, 2014
Penske Automotive lags its publicly traded dealership-group peers in finance and insurance revenue per vehicle retailed, largely because Penske dealerships lease vehicles at rates above the industry average.... Read More »


Ally's insurance operations reap fewer revenues in Q2

12:01 am U.S. ET | Aug. 6, 2014
Ally Financial's revenue from the sale of extended service contracts dropped slightly in the second quarter, partly as a result of increasing lease volume.... Read More »


Chrysler Capital seeks to regain retail share lost in Q2

12:01 am U.S. ET | Aug. 6, 2014
Chrysler Capital, the preferred lender for Chrysler Group, cut back on some near-prime and subprime originations to Chrysler Group customers in April and May because competition had driven margins unattractively low, Santander Consumer USA, the...... Read More »


GM's subprime auto lending draws attention of U.S. investigators

5:04 pm U.S. ET | Aug. 5, 2014
Federal prosecutors are asking questions about the practices of GM's financing unit, subpoenaing the company in the midst of a resurgence in U.S. auto sales fueled partly by a subprime lending boom.... Read More »


GM Financial says Justice Dept. seeks subprime loan records

11:36 am U.S. ET | Aug. 4, 2014
GM's lending unit said the Department of Justice subpoenaed documents related to its subprime lending practices.... Read More »


Lenders listen to satisfy dealers

12:01 am U.S. ET | Aug. 4, 2014
As auto lenders seek to do a better job of serving dealers, there's no single solution, said Mark Kaczynski, CEO of captive finance company Nissan Motor Acceptance Corp., which serves the Nissan and Infiniti brands. In the J.D. Power 2014 U.S.... Read More »


Volume hot, profits not, for GM Financial, Ford Credit

12:01 am U.S. ET | July 30, 2014
North American auto loan and lease originations combined rose in the second quarter from the year-earlier period for both Ford Motor Co.'s and General Motors' captive finance companies.... Read More »


Group 1 leads peers in F&I revenue per vehicle; Penske trails again

12:01 am U.S. ET | July 30, 2014
Group 1 Automotive's 120 U.S. dealerships had the highest average F&I revenue per vehicle retailed in the second quarter among the six publicly traded new-car groups.... Read More »


Dahlheim named CEO of VW Credit

12:01 am U.S. ET | July 30, 2014
VW Credit named CFO Christian Dahlheim CEO of the captive finance company today, succeeding Andrew Stuart, who left the company to become CEO of U.S. operations for TD Auto Finance.... Read More »


BMW Group tops dealer finance satisfaction survey

12:01 am U.S. ET | July 30, 2014
BMW Group Financial Services dominated nearly every category of J.D. Power's 2014 U.S. Dealer Financing Satisfaction Study released this week.... Read More »


Near-record auto lending drives Ally Q2 profit higher

10:53 am U.S. ET | July 29, 2014
Ally Financial originated near-record auto lending volume and added more than 900 dealerships in the United States since a year ago to produce a comeback in net income in the second quarter.... Read More »


Some worry about F&I product regs, but not Jackson

12:01 am U.S. ET | July 23, 2014
AutoNation CEO Mike Jackson says that unlike some in the retail industry, he's not worried the Consumer Financial Protection Bureau could have plans to impose stricter monitoring of financing for F&I products.... Read More »


F&I revenue growth slows in Q2 for some major dealership groups

12:01 am U.S. ET | July 23, 2014
Of the four publicly traded new-car dealership groups that have reported second-quarter results, only one has posted a higher rate of growth in F&I revenue per vehicle retailed than it did a year ago.... Read More »


Capital One, Huntington target more prime loans

12:01 am U.S. ET | July 23, 2014
Capital One continues to push aggressively in auto loans while other big banks, such as Chase and Wells Fargo, have slowed auto loan growth amid accelerating competition, especially in prime-risk lending.... Read More »


Credit union scraps ad campaign slamming rate markup

12:01 am U.S. ET | July 16, 2014
A Florida credit union is canceling an advertising and social media campaign that hit at a retail industry sore spot -- dealer reserve.... Read More »


Q&A

CFPB scrutiny could force fixed F&I prices

12:01 am U.S. ET | July 16, 2014
The Consumer Financial Protection Bureau is sending signals it may be interested in scrutinizing the value of F&I products purchased by consumers, relative to the cost of the products for dealers, according to David Bafumo, president of FNI Inc.... Read More »


Chase, Wells Fargo ease auto loan growth

12:01 am U.S. ET | July 16, 2014
Two of the biggest banks in auto lending are growing their loan business but at a slower pace.... Read More »


Shoppers wary of dealer loans

12:01 am U.S. ET | July 14, 2014
Although most car buyers finance their vehicles through dealerships, the vast majority don't plan to do so while in the online-research phase of shopping.... Read More »


Dealer: Customers judge a service contract by its cover

12:01 am U.S. ET | July 14, 2014
For auto retailers, having factory-backed finance and insurance products to sell sometimes makes all the difference.... Read More »


Chrysler Group's lease rate rises; Dodge Double-Up builds traffic

12:01 am U.S. ET | July 9, 2014
Chrysler Group's lease penetration rose sharply in June, the company said, as the innovative Dodge Double-Up short-term lease program passed its halfway point.... Read More »


Dealers are responding well to flat fees, BMO Harris says

12:01 am U.S. ET | July 9, 2014
BMO Harris Bank in Chicago says its ties with dealers haven’t suffered since it switched from dealer reserve to a flat fee to compensate dealerships for arranging auto loans.... Read More »


Loan application blasts could be a blow to dealers

12:01 am U.S. ET | July 9, 2014
Technology makes it easy for finance and insurance managers to blast credit applications across a wide spectrum of lenders, called shotgunning, rather than matching the right consumer with the right lender.... Read More »


Roaring Westlake on prowl for its next lion

12:01 am U.S. ET | July 9, 2014
Now that Don Hankey has turned 70, after more than 40 years of building Westlake Financial Services out of the used-car department of his family's struggling Ford dealership, he is turning his attention to recruiting a successor.... Read More »


Dealer-backed laws limit captives' power to compel sales of branded F&I products

12:01 am U.S. ET | July 2, 2014
Several states have adopted laws that limit the power of automakers' captive finance companies and preferred lenders to compel dealerships to sell F&I products backed by the factory or a specific vendor.... Read More »


Hyundai Capital offers free credit scores

12:01 am U.S. ET | July 2, 2014
Hyundai Capital America has begun rolling out a program to offer customers free access to their FICO credit scores, starting with Hyundai and Kia buyers who get their loans through the brands' “College Grad” incentive programs.... Read More »


Courting F&I business: A primer for lenders

12:01 am U.S. ET | July 2, 2014
What do F&I managers really want from auto lenders? Availability, for one thing, says F&I veteran Sarah Richard Denton.... Read More »


At Miami store, no more 'beat up' customers

12:01 am U.S. ET | July 2, 2014
F&I managers at Dadeland Dodge-Chrysler-Jeep in Miami are responsible for the gross profits from both vehicle sales and F&I and handle vehicle purchase negotiations with customers as well as financing. They also get a cut of both to motivate them.... Read More »


Subprime lenders finance smaller share of CarMax sales

12:01 am U.S. ET | June 25, 2014
The percentage of CarMax vehicles purchased with loans from subprime lenders declined to 16.1 percent in the company’s fiscal quarter ending May 31, from 21.3 percent a year earlier, the nation’s largest used-vehicle retailer said.... Read More »


Why it's time to put F&I online

12:01 am U.S. ET | June 25, 2014
It's common practice at many dealerships to keep F&I products under wraps until customers are in the last stages of a car purchase. But is it wise? Executives from auto shopping sites AutoTrader.com and Edmunds.com say no.... Read More »


CFPB promises clarity on discrimination; NADA skeptical

12:01 am U.S. ET | June 25, 2014
The Consumer Financial Protection Bureau has promised to provide members of Congress with a white paper later this summer that will explain in more detail how it detects discrimination in auto loans.... Read More »


For some, buy-here, pay-here makes sense – and profits

12:01 am U.S. ET | June 25, 2014
Gary Tillery wants every customer who walks into his J.D. Byrider used-vehicle lot in Albuquerque, N.M., to drive off in a vehicle they will pay for and like.... Read More »


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