Interviews

Dealer Morse survived 'trial by fire'; now charts future without mentors

Third-generation dealer Teddy Morse always believed he would lead his family's Florida empire of stores, but not quite so soon. The 41-year-old took the helm of Ed Morse Automotive Group in July after the death of his father, Ted. Morse believes a 'trial-by-fire' entry into management, family input and focused employees will advance the group's legacy.

Mazda CEO on pricing, diesels and Toyota partnership

Talk from The Top with Mazda Motor Corp. CEO Masamichi Kogai

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Dealer Morse survived 'trial by fire'; now charts future without mentors

Third-generation dealer Teddy Morse always believed he would lead his family's Florida empire of stores, but not quite so soon. The 41-year-old took the helm of Ed Morse Automotive Group in July after the death of his father, Ted. Morse believes a 'trial-by-fire' entry into management, family input and focused employees will advance the group's legacy.

How a Houston Ford dealership creates 'magic' through selective hiring

AutoNation Ford Gulf Freeway's committee-based hiring system holds managers accountable for engaging, training and promoting employees so that 'everybody rocks.' The effort at the Houston store has created a workplace where sales are soaring and 40 percent of staffers are previous customers.

Daimler's Zetsche makes his 'CASE' to reshape Mercedes-Benz

Daimler CEO Dieter Zetsche says he embraces change. That’s why the 63-year-old former Chrysler boss is laying out a strategy to remake the Mercedes-Benz brand through CASE: Connected, autonomous, shared and electrified vehicles. The redesigned E-class sedan already features some of those technologies, and Zetsche expects the car to flourish despite surging competition from crossovers.

No. 1 dealership connects workforce to combat turnover

A culture of training, transparency and togetherness is contributing to low employee turnover at Yark Subaru in Toledo, Ohio. The dealership has lost just one salesperson in three years – and that was due to retirement. The collaborative environment along with staff-recognition events and perks for pets helped the store climb to the top spot on Automotive News’ 2016 Best Dealerships To Work For list.

Acura store's 'vibe' fueled by tight-knit showroom, comfy clothes, good eats

Employees at DCH Montclair Acura shun 'intimidating' stiff suits and taut ties. That's because managers want a relaxed atmosphere for both staffers and customers. Catered Saturday lunches also promote a family environment at the Verona, N.J., dealership. And a lean-running showroom allows staffers to satisfy their sales hunger at the store, which has been named to Automotive News' Best Dealerships To Work For list for a second consecutive year.

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