Ford Credit COO on auto finance trends, leasing and subprime lending

Joy Falotico, Ford Motor Credit COO and chairwoman of the American Financial Services Association's vehicle finance division, this year expects leasing to keep growing and subprime lending and term lengths to stay disciplined. She spoke with Automotive News F&I beat reporter Hannah Lutz last month at AFSA's vehicle finance conference in Las Vegas.

Ford store's speedy replies turn online leads into a sales boom

The 'quickest response wins.' That strategy has helped Keller Bros. Ford in Lititz, Pa., significantly increase its combined monthly new- and used-

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AutoNation's Jackson warns of plateauing industry

AutoNation CEO Mike Jackson says U.S. auto sales are transitioning from a growth mode to a plateau phase even as automakers strive for higher volumes. Jackson says the move could trigger a resurgence of the industry's bad habits. Furthermore, he believes the industry historically has been “clueless” about managing periods of plateauing sales. Jackson, who leads the nation's largest new-vehicle retailer, spoke at the Automotive News World Congress on Jan. 12, 2016.