Dealers
VW to modify late-model diesels to prevent improper fueling
4:36 pm U.S. ET | May 21, 2013
Volkswagen plans to refit more than a quarter million 2009-12 diesel cars to prevent North American customers from mistakenly pumping gasoline into the fuel tanks.... Read More » Comments [0] | Recommendations [0]
Auto dealers escape worst of tornado's wrath
3:06 pm U.S. ET | May 21, 2013
Car dealers were recovering from damage and organizing aid to survivors today after a two-mile-wide tornado ravaged an Oklahoma City suburb, but there were no reports of the massive twister directly hitting dealerships.... Read More »| Related topics: | Dealer Groups and Dealerships | Shareholder Value | NADA | Dealer Speaks | Best Practices | Innovative Dealers | Visionary Dealers | Finance and Insurance | Fixed Operations | Advertising | Used Cars | Vehicle Sales | U.S. Monthly Sales |
NADA, automakers reach out with aid for tornado victims
7:23 pm U.S. ET | May 21, 2013
The National Automobile Dealers Association and several automakers are reaching out with assistance to dealers and victims affected by Monday's tornado in Oklahoma.... Read More »2 congressmen ask Treasury for details on 2008-09 dealership closures
2:36 pm U.S. ET | May 21, 2013
Two congressmen -- one a former Ohio auto dealer and the other a Pennsylvania new- and used-car dealer -- have asked the U.S. Treasury Department to release materials detailing how General Motors and Chrysler dealerships were selected for closure during the 2008-09 restructuring.... Read More »Automakers, dealers remain opposed to bill preventing rental firms from renting recalled vehicles
6:34 pm U.S. ET | May 21, 2013
Major automakers and auto dealers told a Senate panel Tuesday that they remain opposed to legislation that would prohibit rental car companies from renting or selling vehicles that are subject to a federal safety recall.... Read More »AutoNation unit launches Shop-By-Payment service
3:09 pm U.S. ET | May 20, 2013
AutoNation's lead-referral subsidiary today unveiled an online service that lets consumers search dealership Web sites for new and used vehicles based on monthly payments. When a consumer chooses the desired payment a sales lead is sent to the dealership.... Read More »Experian names John Gray head of auto unit
2:57 pm U.S. ET | May 20, 2013
Experian has named John Gray president of its automotive business unit, effective immediately, with responsibility for the strategic direction, leadership and overall growth of the business.... Read More »Dealer swaps shoe leather for Facebook
12:01 am U.S. ET | May 20, 2013
When Chris Morrison started out as a car salesman 30 years ago in the placid southern Mississippi city of McComb, he spent every Tuesday at local employers handing out business cards and shaking hands. Today he uses Facebook instead of shoe leather and business cards to help him sell cars and service.... Read More »2 SCREENS BETTER THAN 1
Auto marketers want TV viewers to reach for another device
12:01 am U.S. ET | May 20, 2013
TV promotions still reach the biggest audiences, but auto marketers say the greatest untapped potential lies with consumers poised to use other devices to respond quickly to what they see on screen.... Read More »Chevy joins 'Mad Men' buzz on Twitter
4:11 pm U.S. ET | May 20, 2013
Chevrolet brought some more attention to its role in "Mad Men" on Twitter after last night’s episode. AMC’s television drama "Mad Men" follows a fictional New York advertising agency in the late 1960s, which currently is working on a campaign for the Chevrolet Vega.... Read More »VIRAL MANIA
Online video has changed how auto marketers connect with customers
12:01 am U.S. ET | May 20, 2013
Online video has redrawn the boundaries of auto marketing, giving companies a chance to sketch a broader story line around their products, break the conventions of TV and connect with customers in new ways... Read More »BEST PRACTICES
Old-school Rizza roars into the digital age
12:01 am U.S. ET | May 20, 2013
In an age when auto dealers are plunging into digital tools for marketing, store management and customer retention, Chicago's Rizza Cars has become a star practitioner. The six-store retailer is a case study of a traditional dealership group transforming in a new era of operating technologies.... Read More »Sales Data
Inventory
Dealer Data
Incentives
Auto loan delinquencies, repossessions rise
12:01 am U.S. ET | May 20, 2013
Auto loan delinquency and repossession rates rose in the first quarter fueled largely by an increase in subprime loans, Experian Automotive said last week.... Read More »INFORMATION TECHNOLOGY
Snap-Happy
12:01 am U.S. ET | May 20, 2013
Donna Gebers, general manager of East Bay BMW and East Bay Mini in Pleasanton, Calif., makes no apologies for including at least 60 photos of each used vehicle. The 60 photos per used-car listing required of Hendrick-owned stores is at least three times the average number that appear in listings on many third-party shopping sites.... Read More »Dealers
12:01 am U.S. ET | May 20, 2013
Dealerships in this report: Majestic Honda in Lincoln, R.I.; Heritage Chrysler-Dodge-Jeep-Ram Owings Mills in Owings Mills, Md.; Miller's Chrysler-Dodge-Jeep-Ram in Martinsburg, W.Va.; Maita Toyota in Sacramento, Calif.; and Gilroy Toyota in Gilroy, Calif.... Read More »U.S. used-vehicle sales drop 6% in first quarter
4:04 pm U.S. ET | May 14, 2013
Industry-wide used-vehicle sales dropped 6 percent in the first quarter of 2013 compared to the same quarter last year, according to Edmunds.com's new Used Market Quarterly Report.... Read More »James Lawrence, NADA Used Car Guide publisher, dies
5:15 pm U.S. ET | May 14, 2013
James Lawrence, former publisher of NADA Used Car Guide, died May 6. He was 90.... Read More »BEST PRACTICES
Dealer pairs test driver's phone to car
12:01 am U.S. ET | May 13, 2013
A Chrysler Group dealer in Michigan has turned a 30-second routine into a better way to demonstrate his technology-laden vehicles.Before the start of each test drive at Extreme Chrysler-Dodge-Jeep-Ram, the salesperson showing the vehicle asks the customer in the driver's seat for his or her smartphone and -- with permission -- connects the phone to the vehicle's infotainment system.... Read More »SURGICAL MARKETING STRIKES
Automakers grow adept at targeting ads to Internet surfers
12:01 am U.S. ET | May 13, 2013
The digital age has spawned effective ways for auto marketers to swipe customers from competitors. By monitoring the online shopping habits of millions of consumers, marketers can place online ads in front of shoppers quickly and precisely.... Read More »Manufacturers could challenge Colo. franchise bill
3:42 pm U.S. ET | May 13, 2013
The Alliance of Automobile Manufacturers could challenge dealer-backed franchise legislation that passed the Colorado Legislature earlier this month. Alliance spokesman Dan Gage said the association has yet to make a final determination on whether to file a lawsuit to try to overturn the measure.... Read More »Retired Texas dealer McCall supports Tesla
12:01 am U.S. ET | May 13, 2013
Retired Texas auto dealer Sterling McCall surprised fellow dealers in April when he testified in favor of Tesla Motors Inc.'s bid to carve out an exemption to state franchise law. But after buying two Teslas himself -- and taking delivery of his Model S in a high school parking lot -- McCall became convinced that the current Texas law is unfair to the electric vehicle maker.... Read More »
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Special Report
 Toyota's Lentz: 'It's really a three-horse race'Toyota's Jim Lentz believes the Camry will extend is 11-year reign as the best-selling car in the United... Mon., May 20» Watch the Video |
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