Dealers
UPDATED: 9/10/18 11:16 am ET - corrected

New Ford Credit CEO focuses on dealers, fintech

In his first year as Ford Credit CEO, David McClelland has focused on dealer relationships, fintech solutions and affordability.

Reagor Dykes bankruptcy sale approved for November

Groups handling the dealership group's assets are supposed to resolve automakers' objections by next month.

UPDATED: 9/10/18 11:16 am ET - corrected

Retail innovator O'Neil retiring from Cox

Cox Automotive COO Mark O'Neil, who helped start CarMax and Dealertrack, will step down Feb. 1 after three decades in auto retailing.

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MORE DEALER NEWS ACCESS F&I BEST PRACTICES FIXED OPS
Who can replace Jackson as voice of the industry?

The transition to a new CEO could make for a real tone shift at AutoNation. It's one thing to find a smart business leader who can run the country's largest new-vehicle retailer; it's another to replace someone who has effectively served as the voice for an industry.

Dealer anniversaries

Dealers featured this week include Nate Tansky and Judy Tansky, owners of Tansky Sawmill Toyota in Dublin, Ohio; Chris Baughman and George Peterson, owners of Sunset Honda in San Luis Obispo, Calif.,; and Bud Payne, dealer principal of Payne Weslaco Ford in Weslaco, Texas.

How Subaru of America defied the odds

During the depths of the Great Recession, Subaru of America was the only mainstream automaker to post sales increases year after year. CEO Tom Doll credits staying calm and fresh product.

How America's auto retail giants transformed and navigated the recession

In two tumultuous days in September 2008, Lehman Brothers and mega-insurer AIG collapsed, and Bank of America acquired Merrill Lynch, which was on the verge of sinking. The Wall Street panic and credit crunch that ensued devastated the U.S. auto industry. Apocalypse loomed. The publicly traded titans of American auto retailing were gravely exposed. One question stood above all: Could they avoid bankruptcy?

40 ways to cope with a crisis

At the height of the Great Recession, every new-car dealership in America had its own set of problems and own set of solutions. But some tactics, we found, were fairly ubiquitous.

When a 'likable' salesman goes 'rogue'

The nation's highest-volume Porsche dealership is trying to extricate itself from a scandal involving a former employee who is accused of pocketing more than $2 million in customer deposits on nonexistent vehicles before he disappeared last month.


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