A look at dealers celebrating anniversaries with Chevrolet, Ford, Nissan and Toyota.
Lexus dealerships do the best job of converting shoppers who consider certified used vehicles into CPO buyers.
Volkswagen dealers are finally in line for some much-needed financial relief nearly a year after watching their franchise values dwindle in the wake of the automaker's diesel emissions scandal. But will it be enough to cover what they've lost, and still stand to lose?
The Virginia Automobile Dealers Association has donated $75,000 to a relief fund for people affected by the flash floods in West Virginia in June.
Buyers looking to acquire dealerships are facing a personnel bottleneck in the form of a shortage of qualified and available individuals to run the acquired stores. To cope, some would-be buyers are stepping up efforts to groom future managers.
Cadillac chief Johan de Nysschen isn't bending to accusations that his plan to transform the brand's retail network violates franchise laws and threatens smaller stores' survival. Critics of the plan, he says, are merely resistant to change.
Having a professional photo booth allows dealerships to showcase high-quality vehicle photos on their website. A provider of an indoor booth touts the ability to take photos even in inclement weather, perhaps with the dealership's logo in the background.
The NIADA Used Car Industry Report 2016 offers multiple insights into the used-only stores that franchise dealerships' used-vehicle departments compete with daily.
A partnership between Avis Budget and TrueCar is helping the rental-car company sell more retired rental cars directly to consumers for more money than it can get from selling the vehicles at traditional auto auctions.
Even though most dealerships do right by their customers, a few bad apples can generate negative headlines that blanket the industry with nagging stereotypes about dishonesty. A code of ethics could help change that.
Automaker argues a Germany deployment complicated the repairs process
Flood waters chased April Bower, a service writer at Acura of Baton Rouge, from one relative's house to another. But as soon as she could, she returned to the dealership. She was met at the store by others wanting to help her.