Fixed Operations
 

Asbury takes tech shortage into own hands

12:01 am U.S. ET | July 6, 2015
Asbury Automotive wants 200 to 400 more technicians, so it is developing its own. Master technicians who otherwise would have retired are training new technicians at a vacated store in Atlanta.

Service growth comes down to the details

12:01 am U.S. ET | July 6, 2015
David Kelleher made a number of improvements at his David Dodge-Chrysler-Jeep-Ram store here as part of a $3 million expansion and renovation, but one often overlooked area drew particular attention: service.

A winning combination: Service with a free manicure

12:01 am U.S. ET | July 6, 2015
In 2001, Priority Auto Group President Dennis Ellmer was looking to boost service orders on Wednesdays, the slowest day of the week at the first two...

Ford recalls 432,096 vehicles for faulty body control module

4:00 pm U.S. ET | July 2, 2015
Ford is recalling 432,096 Focuses, C-Maxes and Escapes, including some 2015 models, for faulty body control modules.

Newer Audi, BMW, Subaru models use lots of oil, Consumer Reports survey finds

3:10 pm U.S. ET | June 30, 2015
Newer models from Audi, BMW and Subaru are burning a lot of oil between routine oil changes, according to a consumer survey from Consumer Reports.

Honda recalls 1.39 million vehicles for passenger airbag flaw

5:31 pm U.S. ET | June 15, 2015
American Honda said it will recall about 1.39 million vehicles with faulty passenger-side airbags made by Takata.

Daimler to recall 40,000 vans in U.S. to replace faulty airbags

11:04 am U.S. ET | June 13, 2015
Daimler made 40,061 vans from 2005-08 with airbags that must be replaced, the National Highway Traffic Safety Administration said.

Fighting off brands with off brands

12:01 am U.S. ET | June 1, 2015
Mitsubishi, tired of seeing owners skip dealerships for independent repair shops that use generic parts, fought back with a white label of its own.

GM recalls 375,000 heavy-duty trucks with Takata airbags

5:23 pm U.S. ET | May 29, 2015
GM is recalling about 375,000 heavy-duty pickup trucks equipped with passenger-side airbag inflators made by Takata.

FCA, Ford, Honda expand Takata airbag recalls

2:17 pm U.S. ET | May 28, 2015
Following Takata's admission last week that its defective airbags were in millions of U.S. vehicles, Fiat Chrysler will add more than 1.

Fiat Chrysler reducing powertrain warranties to 60,000 miles for 2016 models

5:00 pm U.S. ET | May 27, 2015
Fiat Chrysler Automobiles is reducing its powertrain warranty for the 2016 model year to five years or 60,000 miles from five years or 100,000 miles.

Wal-Mart revamps auto-care centers

2:40 pm U.S. ET | May 22, 2015
Wal-Mart's auto centers, the car-maintenance areas attached to many of its stores, are getting a service overhaul.

The ART of car diagnosis reaches new level at Audi

12:01 am U.S. ET | May 4, 2015
Audi's ART robot connects service staff at dealerships with Audi technical experts at the brand's corporate offices to diagnose cars that come in for...

BMW to recall 91,800 Mini Coopers over airbag flaw

10:34 am U.S. ET | April 18, 2015
BMW of North America will recall about 91,800 Mini Coopers in the U.S.

Ford says aluminum repair smooth so far

12:01 am U.S. ET | April 6, 2015
It's early, but Ford says it's so far so good on repairing damaged 2015 F-150 pickups with aluminum bodies.

Oil boom slows; techs return

12:01 am U.S. ET | April 6, 2015
Oil drillers are cutting production in response to lower crude prices, meaning fewer oil jobs.

RICHARD TRUETT

The new sticker shock: High costs to fix high-tech

12:01 am U.S. ET | April 6, 2015
We all know about showroom sticker shock. But here's another side of the affordability problem: the hefty repair costs for minor accidents.

Federal-Mogul to launch national tech training program

10:08 am U.S. ET | April 3, 2015
Federal-Mogul, the powertrain and aftermarket parts supplier controlled by billionaire investor Carl Icahn, is launching a national automotive...

2016 Jaguar F-Type to come with longer warranty, free maintenance

8:00 am U.S. ET | March 23, 2015
Jaguar, aiming to keep the sales momentum going with its F-Type two-seat sports cars, will offer free maintenance and additional standard features on...

As GM trims warranties, will buyers even notice?

12:01 am U.S. ET | March 16, 2015
One dealer said "it really didn't work." An analyst called it a useful enticement to draw consumers to Chevrolet and GMC.

Automotive News Cover
supplement» More
Newsletters & Alerts
News by Brand