Fixed operations can make up the biggest slice of a dealership's gross profits. Automotive News' Fixed Ops Journal helps dealers make their service departments more profitable while keeping customers satisfied.
Texoma Hyundai is tops in Hyundai service satisfaction scores for three years running. The dealership is a converted lumber store and has no dedicated service drive, but its staffers' rapport with customers makes all the difference.
On-Demand until 2/2017. The service drive forms the foundation of a dealer's relationship with its customers. It's where first impressions are made and customers are prepped for recommended services. The service drive greeting and write-up process can lead to lifetime customer satisfaction and loyalty. Attend this webinar and learn the ways technology can help boost service drive efficiency, engage motorists and streamline processes! FREE
On-Demand until 9/2016. 43% of drivers perform a search when deciding where to take their vehicle for service, so it's critical to connect whenever and wherever they're searching. Dealers can leverage mobile trends to give customers what they want, when they want it and with the quality that only a dealership service center can offer. Watch this webinar to understand how customers shop for service and how to compete with aftermarket chains. FREE
On-Demand until 8/2016. Are you passing up the opportunity to create a better customer experience, improve response times and reduce hassles for your service team? Join this webinar to learn how to implement a digital messaging strategy that gives your customers the convenience and instant connections they crave, while improving productivity and increasing revenue opportunities for your service team. FREE