AutoNation to hire nationwide next Tuesday
AutoNation said it will host a one-day hiring event in 15 cities next Tuesday. More than a thousand sales and service positions are available at the stores and service centers.
Call center frees up service advisers
The Business Development Center serving the shared service department at Capital Hyundai of Greensboro and Capital Subaru of Greensboro (N.C.) has increased shop efficiency. It is especially helpful in preparing service advisers before the customer steps into the shop.
Body-shop career fairs aim to fill void
In an effort to combat a nationwide shortage of body-shop technicians, the Collision Repair Education Foundation is kicking off its second year of career fairs aimed at attracting high school and college students.
Fixed ops panel will talk profits
Paul Gurizzian, Mark Smith and Frederiek Toney will be the featured speakers on a panel, “Fixed Ops: Build Your Bottom Line,” at the Automotive News Retail Forum on Jan. 26 in New Orleans.
Ford overhauls Motorcraft
Motorcraft, Ford Motor Co.'s parts brand, is rolling out a host of updated products and more expansive service as part of a major redesign meant to boost dealer sales while saving them tens of thousands of dollars.
Off-site reconditioning gives dealers room to grow
Off-site reconditioning centers have been around for years, used mostly by landlocked dealers in big cities. But now, more dealers outside big cities see the benefits, too.
GUEST COMMENTARY: Peter Miles
How to improve the efficiency of loaner fleets
Service loaner fleets are essential, but costly. Here's an idea for making them more efficient.
Why most drivers distrust repair shops
Drivers in the U.S., for various reasons, don't trust repair shops all that much, a survey by the American Automobile Association found.
Accountant resolves key used-car conflict
An inherent tension exists at most franchised dealerships between fixed operations and used-car sales. But at one large North Carolina dealership, that long-standing and bitter conflict has been amicably resolved -- by the accountant.
Fixed-ops opportunities for women
The GM Women's Retail Network is taking an active role to get young women trained as dealership technicians, with scholarships, internships and host dealerships.
Nissan to offer maintenance alerts in foray into connected cars
Nissan Motor Co. will make its first major foray into Internet-connected cars by offering an option in some new vehicles that will use big data to notify drivers when vehicle maintenance is required.