Fixed Ops Journal

Be sure to follow us and join the conversation:

Mueller brothers aim to help dealers triple replacement tire sales

Scott and Dean Mueller built Dealer Tire into a billion-dollar colossus by selling replacement tires to new-vehicle dealerships. Now the brothers are ramping up their efforts to teach dealers to be better tire retailers.

New software helps dealerships track safety recalls better
8/21/2017
0 comments
Dealers, automakers work to phase in thinner engine oil
8/21/2017
0 comments

Upcoming Webinar

3 Essential Service Processes for Higher Profits and Happier Customers

August 30 at 2pm ET

Learn 3 ways to assure optimal profitability and ecstatic customers! FREE


Resources

Lessons from dealers' online parts ventures

Get Fixed Ops Journal

Sign up to receive the digital edition of Fixed Ops Journal for free as soon as it's published.

Digital Archive

View previous digital editions of Fixed Ops Journal.

MORE FIXEDOPS NEWS RESOURCES RECALLS COLUMNS
Paint protection film not needed

As the former CEO of an automotive paint supplier, I am surprised that people are willing to spend extra money to protect the paint on their newly purchased vehicle.

Customers OK with most service lounges

Customers are generally pleased with the service lounge. But import and domestic luxury brands are split on offering loaners or pickup services, a survey found.

LEGAL LANE

A Houston Mercedes-Benz store must pay a $939 jury award for retaliating against an independent repair shop.

Newsletters