Fixed Ops Journal

Be sure to follow us and join the conversation:

Body shop operator's model of dealer partnerships could expand


06/19/2017

Assured, a Canadian repair chain recently acquired by Boyd of the United States, runs intake centers at dealerships, where cars are taken in for repairs, sent to Assured's shops for the work, then returned to the dealership. It gives dealerships more to offer customers.

Can I schedule online? Will I?
6/19/2017
0 comments
Dealers' top aftermarket foe pushes trust agenda
6/19/2017
0 comments

Archived Webinar

Digital Secrets That Fill Service Lanes

On-Demand until 4/2018

Discover online tips for boosting parts and service business! FREE


Resources

Lessons from dealers' online parts ventures

Get Fixed Ops Journal

Sign up to receive the digital edition of Fixed Ops Journal for free as soon as it's published.

Digital Archive

View previous digital editions of Fixed Ops Journal.

MORE FIXEDOPS NEWS RESOURCES RECALLS COLUMNS
Teaching the 6 Rs of service

Every service and parts operation can improve, but Dick Chitty encourages dealers to employ a continuous improvement system rather than an all-at-once overhaul.

Can I schedule online? Will I?

Two of every five consumers surveyed didn't know whether they could schedule service work online. Of those who knew, only about a third have ever done so.

Body shop operator's model of dealer partnerships could expand

Assured, a Canadian repair chain recently acquired by Boyd of the United States, runs intake centers at dealerships, where cars are taken in for repairs, sent to Assured's shops for the work, then returned to the dealership. It gives dealerships more to offer customers.

Newsletters