Finance & Insurance
 
JESSE SNYDER

States' varying auto insurance rates play with the car-buying equation

12:01 am U.S. ET | April 27, 2015
Want $7,700 more to spend on a new car? Move from Michigan to Maine before you insure it.... Read More »

Ally change saves dealers big money

12:01 am U.S. ET | April 20, 2015
The 4,200 dealerships that finance their vehicle inventory through Ally Financial are seeing savings from Ally's recent shift to peg interest rates to LIBOR rather than a prime-rate benchmark.... Read More »
RICHARD TRUETT

The new sticker shock: High costs to fix high-tech

12:01 am U.S. ET | April 6, 2015
We all know about showroom sticker shock. But here's another side of the affordability problem: the hefty repair costs for minor accidents.... Read More »

Feds broaden crackdown on dealership fraud

11:00 am U.S. ET | April 1, 2015
The Federal Trade Commission is broadening its enforcement of car dealerships to crack down on deception and fraud in operations that go beyond...... Read More »

LEGAL FILE

Fired Honda store F&I staffer wins new whistleblower trial

12:01 am U.S. ET | April 1, 2015
A former Honda dealership employee in Florida who was fired after notifying the store's corporate parent of suspected fraudulent F&I and warranty...... Read More »

Why dealer's sold on one-price, one-person

12:01 am U.S. ET | April 1, 2015
The One Price, One Person sales model calls for a single sales employee handling a customer's entire vehicle transaction with no price haggling,...... Read More »

Toyota Financial adds products, bolsters support

12:01 am U.S. ET | April 1, 2015
Toyota Financial Services is taking a more aggressive marketing stance this year to improve customer retention.... Read More »

Ally touts dealership camaraderie in new ad campaign

2:44 pm U.S. ET | March 31, 2015
Ally Financial is touting the camaraderie it has with dealerships in a new ad campaign that puts an emphasis on storytelling.... Read More »

Ex-dealership staffers face prison

12:01 am U.S. ET | March 30, 2015
Several former sales staffers at a Birmingham, Ala.... Read More »

Lithia, DCH build on the other's strengths

12:01 am U.S. ET | Feb. 16, 2015
Just over four months after Lithia Motors closed on its deal to buy DCH Auto Group's 27 dealerships, the two groups are busy sharing best practices...... Read More »

GM and Ally compete to grow F&I

12:34 pm U.S. ET | Jan. 24, 2015
GM is on a hiring binge to build a direct sales force for its branded F&I products as the company seeks a foothold in the competitive space.... Read More »

F&I departments need a farm team

2:00 pm U.S. ET | Jan. 24, 2015
The term “succession planning” is usually applied to dealer principals, but it can apply to F&I managers, too.... Read More »

Finance managers found on showroom floor

2:00 pm U.S. ET | Jan. 24, 2015
After working as a sales representative for almost two years at Atlantic Hyundai in West Islip, N.Y.... Read More »

Outsmart the fake pay stub

2:00 pm U.S. ET | Jan. 24, 2015
Missing pay stubs are pitfalls for finance and insurance managers.... Read More »

Loan application blasts could be a blow to dealers

2:00 pm U.S. ET | Jan. 24, 2015
Technology makes it easy for finance and insurance managers to blast credit applications across a wide spectrum of lenders, called shotgunning,...... Read More »

At Miami store, no more 'beat up' customers

2:00 pm U.S. ET | Jan. 24, 2015
F&I managers at Dadeland Dodge-Chrysler-Jeep in Miami are responsible for the gross profits from both vehicle sales and F&I and handle vehicle...... Read More »

FOILING FRAUD

Phony deals cost dealers reputation, vehicles and lenders

2:00 pm U.S. ET | Jan. 24, 2015
For employees in a dealership's finance and insurance office, spotting a potentially fraudulent deal is top priority.... Read More »

FCA projects 10% growth in U.S. retail sales for '15, extending streak

3:45 pm U.S. ET | Jan. 23, 2015
FCA US dealers were told to anticipate as much as 10 percent growth in their U.S.... Read More »

Q&A

GM Financial is up to the full-service task

6:53 pm U.S. ET | Jan. 23, 2015
GM Financial will become the exclusive provider of subsidized leases for Buick-GMC dealerships on Feb. 3. Cadillac and Chevrolet will follow.... Read More »

Dealers, captives battle in statehouses

2:00 pm U.S. ET | Jan. 23, 2015
A battle is heating up in several state capitals as dealer associations face off against carmakers and their captive finance companies over proposed...... Read More »

Old repair bill is a powerful tool for F&I team

2:00 pm U.S. ET | Jan. 23, 2015
When the air conditioning compressor in LeAnna Cowan's car failed in the Las Vegas heat, the $1,250 repair bill wasn't a hardship.... Read More »

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