Finance & Insurance
 
AUTOMECHANIKA CHICAGO TRADE SHOW

Repair shops strive to stay head of the pace

12:01 am U.S. ET | May 4, 2015 | UPDATED: 5/4/15 10:36 am ET - corrected
Insurance companies are increasingly savvy at reducing payments for repair work. Repair shops say insurers are steering them to aftermarket parts from China and other low-cost countries, which some say are inferior to factory-approved parts.
JESSE SNYDER

States' varying auto insurance rates play with the car-buying equation

12:01 am U.S. ET | April 27, 2015
Want $7,700 more to spend on a new car? Move from Michigan to Maine before you insure it.

Ally change saves dealers big money

12:01 am U.S. ET | April 20, 2015
The 4,200 dealerships that finance their vehicle inventory through Ally Financial are seeing savings from Ally's recent shift to peg interest rates...

RICHARD TRUETT

The new sticker shock: High costs to fix high-tech

12:01 am U.S. ET | April 6, 2015
We all know about showroom sticker shock. But here's another side of the affordability problem: the hefty repair costs for minor accidents.

Feds broaden crackdown on dealership fraud

11:00 am U.S. ET | April 1, 2015
The Federal Trade Commission is broadening its enforcement of car dealerships to crack down on deception and fraud in operations that go beyond...

LEGAL FILE

Fired Honda store F&I staffer wins new whistleblower trial

12:01 am U.S. ET | April 1, 2015
A former Honda dealership employee in Florida who was fired after notifying the store's corporate parent of suspected fraudulent F&I and warranty...

Why dealer's sold on one-price, one-person

12:01 am U.S. ET | April 1, 2015
The One Price, One Person sales model calls for a single sales employee handling a customer's entire vehicle transaction with no price haggling,...

Toyota Financial adds products, bolsters support

12:01 am U.S. ET | April 1, 2015
Toyota Financial Services is taking a more aggressive marketing stance this year to improve customer retention.

Ally touts dealership camaraderie in new ad campaign

2:44 pm U.S. ET | March 31, 2015
Ally Financial is touting the camaraderie it has with dealerships in a new ad campaign that puts an emphasis on storytelling.

Ex-dealership staffers face prison

12:01 am U.S. ET | March 30, 2015
Several former sales staffers at a Birmingham, Ala.

Lithia, DCH build on the other's strengths

12:01 am U.S. ET | Feb. 16, 2015
Just over four months after Lithia Motors closed on its deal to buy DCH Auto Group's 27 dealerships, the two groups are busy sharing best practices...

GM and Ally compete to grow F&I

12:34 pm U.S. ET | Jan. 24, 2015
GM is on a hiring binge to build a direct sales force for its branded F&I products as the company seeks a foothold in the competitive space.

F&I departments need a farm team

2:00 pm U.S. ET | Jan. 24, 2015
The term “succession planning” is usually applied to dealer principals, but it can apply to F&I managers, too.

Finance managers found on showroom floor

2:00 pm U.S. ET | Jan. 24, 2015
After working as a sales representative for almost two years at Atlantic Hyundai in West Islip, N.Y.

Outsmart the fake pay stub

2:00 pm U.S. ET | Jan. 24, 2015
Missing pay stubs are pitfalls for finance and insurance managers.

Loan application blasts could be a blow to dealers

2:00 pm U.S. ET | Jan. 24, 2015
Technology makes it easy for finance and insurance managers to blast credit applications across a wide spectrum of lenders, called shotgunning,...

At Miami store, no more 'beat up' customers

2:00 pm U.S. ET | Jan. 24, 2015
F&I managers at Dadeland Dodge-Chrysler-Jeep in Miami are responsible for the gross profits from both vehicle sales and F&I and handle vehicle...

FOILING FRAUD

Phony deals cost dealers reputation, vehicles and lenders

2:00 pm U.S. ET | Jan. 24, 2015
For employees in a dealership's finance and insurance office, spotting a potentially fraudulent deal is top priority.

FCA projects 10% growth in U.S. retail sales for '15, extending streak

3:45 pm U.S. ET | Jan. 23, 2015
FCA US dealers were told to anticipate as much as 10 percent growth in their U.S.

Q&A

GM Financial is up to the full-service task

6:53 pm U.S. ET | Jan. 23, 2015
GM Financial will become the exclusive provider of subsidized leases for Buick-GMC dealerships on Feb. 3. Cadillac and Chevrolet will follow.

Dealers, captives battle in statehouses

2:00 pm U.S. ET | Jan. 23, 2015
A battle is heating up in several state capitals as dealer associations face off against carmakers and their captive finance companies over proposed...

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Toyota's Lentz in Texas: A Lexus regret, fixing 'starved' Scion, the next Prius

Toyota's Lentz in Texas: A Lexus regret, fixing 'starved' Scion, the next Prius

Toyota North America CEO Jim Lentz is a pioneer. He and a handful of other employees moved to north Texas last September to help build the automaker's new U.S. headquarters.
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