Finance & Insurance

German luxury brands Porsche, M-B and Mini rule the car-buying process

1:00 pm U.S. ET | Nov. 12, 2015
German luxury brands still rule when it comes to satisfaction with the new-car buying process, according to U.S. consumers. Porsche shoved Mercedes-Benz from first to second place in sales satisfaction among luxury brands in J.D. Power's 2015 U.S.

Dealers raise workers' pay but struggle with high sales staff turnover, study finds

6:00 am U.S. ET | Oct. 27, 2015
Car dealers are raising their employees' pay and are getting higher productivity for it. But dealers still suffer from high sales staff turnover and struggle to hire women and fill some fixed-operations jobs.

NADA's Fox sees progress on CFPB bill

4:06 pm U.S. ET | Oct. 7, 2015
After discussions with legislators last week, Bill Fox, chairman of the National Automobile Dealers Association, says he is confident that a bill to...

CFPB says Westlake, Wilshire engaged in illegal debt collection ploys

3:18 pm U.S. ET | Oct. 1, 2015
The Consumer Financial Protection Bureau accused Westlake Financial Services and Wilshire Consumer Credit, its auto title lending subsidiary, of...

Monthly payments, loan terms up in Q2, Experian says

1:49 pm U.S. ET | Aug. 27, 2015
The average monthly payment increased and new-vehicle loan terms grew during the second quarter as average U.S.

CFPB urges Fifth Third to lower its allowable dealer reserve, report says

2:50 pm U.S. ET | Aug. 7, 2015
The Consumer Financial Protection Bureau is urging Fifth Third Bancorp to reduce the amount of dealer reserve the bank allows on its auto loans, as...

Ally's Q2 auto lending flat despite GM pullback

1:12 pm U.S. ET | July 28, 2015
Ally Financial's second-quarter auto lending originations declined just 1 percent from a year earlier to $10.

Mixed results for minority dealer programs

12:01 am U.S. ET | July 20, 2015
As Ford's Kevin Cour and other automaker executives updated NAMAD on the state of their minority dealer programs, it became increasingly clear that...

Lease or buy, treat ultraluxury customers differently

12:01 am U.S. ET | July 8, 2015
When it comes to financing a car, the rich truly are different. It is not a matter of cost; it is not what your monthly payment is.

Dealers confront GAP sold by major auto insurers

12:01 am U.S. ET | July 8, 2015
Major auto-insurance companies are offering GAP coverage.

Dealer helps high-rate customers refinance

12:01 am U.S. ET | July 1, 2015
Honolulu Ford President Mark Benson proactively tries to refinance customers with high-interest-rate car loans, including ones the dealership...

Equity-mining tools are gold mine for Honda store

12:01 am U.S. ET | June 24, 2015
When equity-mining software brings a sale and trade, the finance and insurance department is a big beneficiary.

Fraud leads to loss of pricey Porsche

12:01 am U.S. ET | June 24, 2015
When a scam artist wrote a bad check, a dealership lost a $102,000 Porsche.


As carmakers and dealers embrace leasing to boost sales, analysts mull finance option's limits

12:01 am U.S. ET | June 17, 2015
Leasing hit a record 26.7 percent of U.S. new-vehicle volume in the first quarter.

Dealership groups' hot F&I revenue: $7 billion

12:01 am U.S. ET | June 17, 2015
Finance and insurance revenue keeps jumping at U.S. auto dealerships.

N.Y. targets dealerships' sale of credit-repair, identity-theft products

12:01 am U.S. ET | June 17, 2015
Paragon Honda and its two sister stores have agreed to a $13.

Echopark stores' iPad strategy reaps F&I results

12:01 am U.S. ET | June 8, 2015
Sonic Automotive Inc.'s three new used-vehicle stores in the Denver area are getting strong F&I results.

New car, truck loans reach longest term on record

12:31 pm U.S. ET | June 1, 2015
The average length of loans for new and used vehicles in the U.S.


Repair shops strive to stay head of the pace

12:01 am U.S. ET | May 4, 2015
Insurance companies are increasingly savvy at reducing payments for repair work.


States' varying auto insurance rates play with the car-buying equation

12:01 am U.S. ET | April 27, 2015
Want $7,700 more to spend on a new car? Move from Michigan to Maine before you insure it.

Ally change saves dealers big money

12:01 am U.S. ET | April 20, 2015
The 4,200 dealerships that finance their vehicle inventory through Ally Financial are seeing savings from Ally's recent shift to peg interest rates...

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