Finance & Insurance
 

Toyota limits online warranties

12:01 am U.S. ET | June 17, 2013
Until a month ago, Acton Toyota of Littleton had a nice little side business for five years selling Toyota-sponsored extended service contracts over the Internet. Toyota Financial Services, though, pulled the plug on the business in May, prohibiting Acton Toyota and a handful of other dealerships from selling the contracts nationally online.... Read More »
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Dealerships should adopt a standard reserve for legal protection, F&I experts say

6:00 pm U.S. ET | June 12, 2013
Dealerships should adopt a standard amount for dealer reserve as part of a detailed fair lending program to protect themselves from potential lawsuits driven by federal regulators' crack down on auto lenders, experts say.... Read More »
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SOLVING THE F&I PAY PUZZLE

Dealerships adjust compensation, roles, workload to make finance office hum

12:01 am U.S. ET | June 10, 2013
Many dealerships are experimenting with ways to get more bang for the buck in the F&I department. Some dealerships have merged sales and finance responsibilities into lower-paid hybrid positions. Others have hired junior-level F&I staffers to defray some of the workload.... Read More »
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Tablets are far from mainstream F&I tools

12:01 am U.S. ET | June 10, 2013
Since he started using an iPad to take car buyers through the finance and insurance process, Tim Dulaney has seen product sales and profit per vehicle jump.... Read More »
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For Ken Garff Automotive, F&I lifts loyalty

12:01 am U.S. ET | June 10, 2013
In 2010 only one in five Utah residents recognized the name "Ken Garff" as a car dealership group. Last year the group's name recognition jumped to one in two. The nation's 11th-largest dealership group's finance and insurance department played a part in the improved name recognition.... Read More »
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1 woman in F&I, maybe, but 3? Now that's rare

12:01 am U.S. ET | June 10, 2013
Walk into Gordon Atkisson's adjoining Chrysler and Chevy stores here in rural Pennsylvania, and you'll find something unusual. "I have two finance managers, and both are women," says Atkisson, president of Country Chrysler-Dodge-Jeep-Ram and Jeff D'Ambrosio Chevrolet next door. "I would not have anyone other than a woman run my finance department." Why? They're better listeners, he says.... Read More »
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Signs of life in deep subprime lending

12:01 am U.S. ET | June 10, 2013
Deep subprime lending is finally in recovery mode. "We have certainly seen a lot of growth; there are more loans to be had down in that area," said Melinda Zabritski, senior director of automotive credit for Experian Automotive.... Read More »
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Recession shuffled credit deck

12:01 am U.S. ET | June 10, 2013
Subprime customers who were prime-risk before the recession are a profitable, reliable niche, dealers and lenders say. "You had plenty of people who had credit challenges because of what was happening on Wall Street," says Aaron Dalton, senior vice president at subprime lender Prestige Financial Services.... Read More »
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Private-sale used-car site adds financing

12:01 am U.S. ET | June 10, 2013
A new auto financing capability on the PRNDL.com Web site offers private-sale used-car buyers the ability to line up financing and apply for a loan online. Easier financing for consumer-to-consumer sales could potentially take some used-car sales away from franchised dealerships.... Read More »
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M-B Financial customers pay loans from their vehicles

12:01 am U.S. ET | June 10, 2013
Mercedes-Benz Financial Services customers can now make payments, manage their accounts or contact a dealer directly from their cars using the Mercedes-Benz mbrace2 in-car infotainment system, the company says.... Read More »
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F&I WEEK WEBINARS

24 speakers, volumes of F&I wisdom

12:01 am U.S. ET | June 3, 2013
Two dozen speakers will present during Automotive News' F&I Week. A total of six Webinars will be held over three days, June 11-13, at 1 p.m. and 3 p.m. EDT each day. Attendees will be able to ask questions from their computers during each session, and each event will be available for replay on demand. There is no charge to attend.... Read More »
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AutoNation unit launches Shop-By-Payment service

3:09 pm U.S. ET | May 20, 2013
AutoNation's lead-referral subsidiary today unveiled an online service that lets consumers search dealership Web sites for new and used vehicles based on monthly payments. When a consumer chooses the desired payment a sales lead is sent to the dealership.... Read More »
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Experian names John Gray head of auto unit

2:57 pm U.S. ET | May 20, 2013
Experian has named John Gray president of its automotive business unit, effective immediately, with responsibility for the strategic direction, leadership and overall growth of the business.... Read More »
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Expert advice to improve your operation

12:01 am U.S. ET | May 20, 2013
Dealership finance and insurance experts will offer tips and counsel during Automotive News F&I Week, a free online conference of six Webinars on June 11-13.... Read More »
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LETTER TO THE EDITOR

Most F&I managers aren't forgers

12:01 am U.S. ET | May 20, 2013
Only a small number of F&I managers, automotive professionals or Americans in general would ever consider signing a name other than their own or committing forgery.... Read More »
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LETTER TO THE EDITOR

In F&I, honesty is still the best policy

12:01 am U.S. ET | May 20, 2013
Thank you for the April 17 interview with F&I trainer George Angus, "Payment packing is deception -- it's not OK" (Finance & Insurance newsletter). I agree that a lot of dealerships still pack payments.... Read More »
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Auto loan delinquencies, repossessions rise

12:01 am U.S. ET | May 20, 2013
Auto loan delinquency and repossession rates rose in the first quarter fueled largely by an increase in subprime loans, Experian Automotive said last week.... Read More »
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Ally clears barrier for IPO with plan to resolve mortgage claims

1:59 pm U.S. ET | May 14, 2013
Ally Financial moved closer to repaying its government bailout as the auto lender reached agreement with creditors of its bankrupt mortgage unit.... Read More »
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FINANCE & INSURANCE

GM's F&I products will carry vehicle brand names

12:01 am U.S. ET | May 13, 2013
General Motors is rolling out branded F&I products, starting this month with a pilot at its 200 or so dealerships in Ohio and going nationwide by year end.... Read More »
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FINANCE & INSURANCE Q&A: TOM DUNDON

Chrysler Group seeks an edge with Chrysler Capital

12:01 am U.S. ET | May 13, 2013
Chrysler Capital, the private-label arrangement between Santander Consumer USA and Chrysler Group, began operating in the United States May 1 as the preferred lender for Chrysler Group. Chrysler Capital will offer prime and subprime retail loans and leasing through Chrysler dealers, as well as floorplanning and construction loans to dealers.... Read More »
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F&I add-ons: Fed agency's target?

12:01 am U.S. ET | May 6, 2013
Finance and insurance products such as extended-service contracts and other add-ons could be the Consumer Financial Protection Bureau's next target in the auto lending sector.... Read More »
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Special Report
Dealer O.C. Welch's big-truck turnaround

Dealer O.C. Welch's big-truck turnaround

After Mercury's demise, South Carolina Ford-Lincoln dealer O.C. Welch had to find a way to replace lost revenue. He decided to load up on Super Duty pickups – and sell them online. Mon., June 17
» Watch the Video
     
  • ALL POSITIONS
    Don Davis Dealerships, Inc. -- Lake Jackson, Texas, United States
     
  • Service Manager
    Performance Toyota -- Memphis, Tennessee, United States
     
 
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