Retailer prioritizes female service providers
At Carter Myers Automotive, 18 of 40 service advisers — 45 percent — are women. That puts the retailer well beyond its peers, and the dealership group is reaping benefits in parts-and-service sales and customer outreach.
Volvo, citing U.S.-China trade dispute, shuffles production plans
Volvo canceled plans to export S60 sedans from its first U.S. plant to China, just months after starting output. Volvo also will stop importing XC60 SUVs and dramatically reduce shipments of S90 sedans from China to the U.S.
How Hyundai Motor, once a rising star, lost its shine
Hyundai ran into problems in China and the U.S. for similar reasons: It missed shifts in consumer tastes, especially the surge in demand for SUVs, and it sought higher prices than it could command.
COMMENTARY: Lou Vitantonio
Why would anyone pass up the auto show?
Consumers consider it entertainment — and are willing to pay for the experience, which is essentially the start of the sales process.
Cadillac suspends vehicle subscription service
Cadillac plans to temporarily halt its Book by Cadillac vehicle subscription service on Dec. 1 ahead of a planned relaunch of the program early next year.
Booming used car sales expose hole punched by recession
America's used car business is facing a mid-life crisis: dealers are selling tons of late-model cars and a lot of dinosaurs, but sales of autos in their middle years are declining.
AutoNation posts rise in net income, invests in online retailer Vroom
AutoNation's third-quarter net income rose on gains in the company's parts and service, used-vehicle and F&I businesses. The dealership group also announced a strategic investment in online used-car retailer Vroom.
Who needs subscriptions? ... and other insights from auto marketers
Auto marketers shared their insights at the J.D. Power marketing event, where they discussed everything from subscription services to the use of bots to sell cars.
Jag dealer creates buzz with first I-Pace delivery
The first battery-powered Jaguar I-Pace is already in a customer's hands, even though deliveries don't start officially until next month.
Concierges to help auction giant with new sales app
Manheim Express is being touted as a logical evolution in digital wholesaling. But some high-volume dealers could use a little help.
50 years of JM Family Enterprises
Here's a look back at important years and events from JM Family Enterprises' history.
Asbury puts store expansion on its to-do list
Asbury Automotive executives said the group is interested in entering new markets as well as acquiring "tuck-in" stores, generally described as one or two stores that help round out a retailer's presence in an existing market.
GM, Ford incentive programs put premium on loyalty
As U.S. auto sales slow, some automakers are increasing efforts to retain current customers rather than conquesting new ones.
Lithia boosts Q3 net income, revenue as it cuts underperforming stores
Lithia reported net income of $93.1 million in the third quarter, a 79 percent increase over last year. That increase in part reflected gains related to the sale of dealerships and tax benefits.
Domestic brands languish in Consumer Reports' latest vehicle reliability survey
The Detroit 3 and Tesla were at the bottom half of Consumer Reports' 2018 Auto Reliability Survey. The top American brand in Consumer Reports' 2018 Auto Reliability Survey was Ford, and it finished 18th out of 29 marques.
Ford Ranger won't cannibalize F-150 sales, Hinrichs says
As F-150 prices continue to climb, the automaker's head of global operations says "there's room now" for a less expensive midsize pickup in Ford's lineup.
AutoNation: Which new products need boost?
Next year, AutoNation will be ready to hand off its brand extension strategy to a new leader and decide in which elements of the brand extension to invest its capital and management expertise.
Buyers feel the pinch as interest rates rise and incentives dip
Customers coming back to the new-vehicle market are finding heftier price tags and dwindling financing options. For those underwater on their loans, a new vehicle is even further from reach just as automakers are pulling back on incentives that could help.
COMMENTARY: Amy Wilson
Let Sears' story be a lesson for dealers
Could the failings of bankrupt Sears be a warning for auto retail? Perhaps. But auto dealers don't have to accept Sears' fate.
Taycan slots between Cayenne, Panamera
The Porche Taycan likely to sport a price tag of about $92,500, in between the price of a Cayenne and a Panamera.
Walmart partners with Advance Auto Parts
Walmart announced a partnership with Advance Auto Parts that will create an automotive specialty store on Walmart.com. The news comes one day after its competing retailer Sears filed for bankruptcy.