Retail
 

Jaguar Land Rover targets 1 million sales in long term

3:39 pm U.S. ET | June 18, 2013
Jaguar Land Rover is targeting global sales of 750,000 units by the end of the decade, with an eventual target of 1 million units, a top executive said today.... Read More »
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European car sales sink to 20-year low in May

5:15 am U.S. ET | June 18, 2013
European car sales fell to a 20-year low in May as rising joblessness caused by a recession in the euro region reduced demand. Registrations dropped 6 percent to 1.08 million vehicles with all volume automakers reporting sales declines.... Read More »
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Enhanced 2014 Buick LaCrosse starts at $34,060

4:06 pm U.S. ET | June 18, 2013
The refreshed 2014 Buick LaCrosse will be priced starting at $34,060, with shipping, or $610 higher than the outgoing 2013 model, GM said today.... Read More »
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Toyota uses Twitter to show Auris hybrid production in UK

3:26 am U.S. ET | June 18, 2013
Toyota will use Twitter to show how it builds the Auris hybrid at its UK factory. The company aims to reach new customers in what it says is a world-first social media project.... Read More »
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Nissan price cuts, weaker yen raise fear of U.S. discount war

2:25 pm U.S. ET | June 17, 2013
Nissan's take-no-prisoners approach to gaining U.S. market share has the auto industry worried that a price war is brewing that will erode the profit progress made since the recession ravaged auto sales.... Read More »
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Campbell Ewald CEO Bill Ludwig to leave agency, report says

3:39 pm U.S. ET | June 17, 2013
Bill Ludwig, CEO at longtime Detroit ad agency Campbell Ewald, is stepping down after more than 30 years at the company, executives familiar with the matter said. The agency is expected to tap an internal successor in a matter of weeks.... Read More »
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Chrysler helps Doner rebuild after loss of Mazda ad account

3:38 pm U.S. ET | June 17, 2013
Advertising agency Doner has regrouped since losing a $150 million Mazda account in June 2010 to a consortium of WPP Group agencies in California. Revenue lost from the Mazda business has been more than replaced with money from other clients, including retail dealer campaigns and individual brand work for Chrysler Group.... Read More »
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Ford pushes new models over rental sales in Europe revival

4:34 am U.S. ET | June 17, 2013
Ford is counting on new models such as the EcoSport small SUV to help reduce reliance on low-margin sales to rental-car companies in Europe in the battle to stem losses in the region.... Read More »
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Chrysler adds spiff to stair-step program

12:01 am U.S. ET | June 17, 2013
Chrysler Group has tweaked its stair-step sales incentives to make them more palatable to dealers, said Reid Bigland, the automaker's head of U.S. and Canadian sales. Starting this month, dealers who hit two-thirds of their monthly sales goal by the 20th of the month will receive extra payments related to the stair-step incentives.... Read More »
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BEST PRACTICES

Austin dealer is the biggest show in town

12:01 am U.S. ET | June 17, 2013
Since instituting one-price selling, First Texas Honda has jumped from 380th among Honda dealerships in terms of sales volume to the top 30, and from selling 200 new and used vehicles a month to 450.... Read More »
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GM poised to leap out of 'lease hole'

12:01 am U.S. ET | June 17, 2013
For nearly two years, GM dealers have been suffering through a shortage of off-lease customers. That's because leasing by GM dealers all but dried up in late 2008, amid the financial crisis, and didn't resume in earnest until mid-2010. Three years later, those first post-crash lessees are returning to Cadillac, Buick-GMC and Chevrolet showrooms.... Read More »
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Toyota limits online warranties

12:01 am U.S. ET | June 17, 2013
Until a month ago, Acton Toyota of Littleton had a nice little side business for five years selling Toyota-sponsored extended service contracts over the Internet. Toyota Financial Services, though, pulled the plug on the business in May, prohibiting Acton Toyota and a handful of other dealerships from selling the contracts nationally online.... Read More »
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Mitsubishi ad campaign takes on 2 vital missions

12:01 am U.S. ET | June 17, 2013
Mitsubishi's new ad campaign to launch its redesigned 2014 Outlander crossover -- built around the tag line "Find your own lane" -- also will have to help the brand find a route back to relevance in the U.S. market.... Read More »
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Jaguar goes with edgy ads to tout new F-Type

12:01 am U.S. ET | June 17, 2013
Rather than its traditional touting of genteel luxury and British roots, Jaguar is taking a walk on the wild side with the marketing of the new F-Type convertible. For the predominantly digital and TV campaign, Jaguar is partnering with celebrities and publications that it says are hip rather than haughty -- and not British.... Read More »
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LETTERS TO THE EDITOR

Public awareness helps fight fraud

12:01 am U.S. ET | June 17, 2013
Far too many times fraud takes place undetected for long periods. Then when it is discovered, minimal action is taken.... Read More »
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'14 GM pickups get strong projected resale values

12:01 am U.S. ET | June 17, 2013
The redesigned 2014 Chevrolet Silverado and GMC Sierra now arriving in showrooms sport sharply stronger resale values than the models they replace. ALG, a research company that monitors and projects vehicle values, assigned a forecasted residual value of 55 percent after 36 months for the crew-cab Silverado, and 56 percent for the Sierra.... Read More »
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DAVID BARKHOLZ

Like race for MVP, call centers pit old school, modernists

12:01 am U.S. ET | June 17, 2013
When we asked readers last month whether the business development center is obsolete, you'd have thought we had asked something as monumental as who should be Major League Baseball's MVP. Traditionalists argued for the BDC, reasoning that golden-tongued showroom stars couldn't use that magic on the phone or Internet. Modernists said no.... Read More »
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Dealers reap more Internet leads

12:01 am U.S. ET | June 17, 2013
Dealerships are seeing a surge of traffic on their Web sites and a greater willingness by shoppers to leave their crucial contact information, said data consultant Dataium. The brightening auto-selling climate combined with dealership Web-site improvements are prompting more Internet leads than a year ago.... Read More »
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Dealers

12:01 am U.S. ET | June 17, 2013
Dealers and organizations include the Ohio Automobile Dealers Association, Tom Heffernan of Tom Heffernan Ford in Lake City, Minn., Dennis Dubie of K-M Toyota in North Adams, Mass., Bill Vazac, general manager of Honda Cars of Corona in Corona, Calif., and Conley Byrnes, CEO of PSC Automotive Group.... Read More »
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Global ambitions fuel Cadillac's advertising shift

12:01 am U.S. ET | June 17, 2013
General Motors' decision to shift Cadillac's advertising account to the newly formed ad agency Rogue last week was fueled in part by the automaker's aggressive overseas growth plan for its luxury brand and a desire to strike a more emotional chord with customers.... Read More »
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Those nonrecalled Jeeps are too old to move wholesale prices

12:01 am U.S. ET | June 17, 2013
The vehicles are just too old. That's why the dispute between Chrysler Group and the National Highway Traffic Safety Administration over whether to recall 1993-2004 Jeep Grand Cherokees and 2002-07 Jeep Libertys is having no impact on the wholesale prices of those vehicles, dealers and used-vehicle price experts say.... Read More »
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Special Report
Dealer O.C. Welch's big-truck turnaround

Dealer O.C. Welch's big-truck turnaround

After Mercury's demise, South Carolina Ford-Lincoln dealer O.C. Welch had to find a way to replace lost revenue. He decided to load up on Super Duty pickups – and sell them online. Mon., June 17
» Watch the Video
     
  • ALL POSITIONS
    Don Davis Dealerships, Inc. -- Lake Jackson, Texas, United States
     
  • Service Manager
    Performance Toyota -- Memphis, Tennessee, United States
     
 
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