Editorials
GM, Chrysler are still working on supplier relations

Are General Motors and Chrysler Group playing hardball with suppliers again? The latest automaker-supplier relations study by the consultant firm Planning Perspectives Inc. was troubling. The big jump in their scores in last year's ... 12:01 am U.S. ET | May 20

NHTSA must see the light on safety updates

The National Highway Traffic Safety Administration needs to review its process for allowing automakers to introduce advances in lighting technology. At issue is a petition filed by Toyota asking NHTSA to update its headlight ... 12:01 am U.S. ET | May 13

Are F&I products next?

Dealers have long feared that the Consumer Financial Protection Bureau would find a way to wreak havoc in dealership F&I offices, even though it has no direct jurisdiction over dealerships except buy-here, pay-here stores. Now ... 12:01 am U.S. ET | May 13

Stair-steps targets: 'Irrational,' erratic and disruptive

It's time to stop the stair-step madness. Dealers report that some manufacturers have ramped up their use of stair-step incentives. Several major retailers, including some of the largest dealership groups in the country, say stair- ... 12:01 am U.S. ET | May 6

Hidden talents?

You have to go back decades to find a nominee for secretary of transportation with fewer apparent qualifications for the job than Anthony Foxx, mayor of Charlotte, N.C. The Charlotte Observer reported last week that while ... 12:01 am U.S. ET | May 6

New guidelines should make driving safer

It is alarming that some drivers engage in activities, such as texting while driving, that distract their attention and put themselves, their passengers and other motorists in harm's way. The problem is getting worse, even though ... 12:01 am U.S. ET | April 29

It's in everyone's interest to keep supplies moving

The strong recovery of new-vehicle sales in the United States has been a boost for a generally flaccid economy. The sales uptick and new-model introductions are welcome news for consumers, dealers, retail finance companies, automakers ... 12:01 am U.S. ET | April 22

Innovators set the PACE

Despite any issues about bottlenecks in the supply chain, there can be no doubt that the supplier community provides much of the torque that drives technological development in the auto industry. Automakers rely on suppliers to develop ... 12:01 am U.S. ET | April 22

Let consumers pick technology winners, losers

It was a predictable firestorm. In the wake of layoffs and widely reported financial problems at Fisker Automotive Inc., U.S. Rep. Darrell Issa, R-Calif., chairman of the House Committee on Oversight and Government Reform, said ... 12:01 am U.S. ET | April 15

Be careful out there

Too often, it seems to take a tragedy to focus attention on real-world dangers and how to avoid them. A current concern is what dealerships can do to protect their salespeople and service technicians who must test drive vehicles on ... 12:01 am U.S. ET | April 15

Updating auto safety ratings makes sense

The National Highway Traffic Safety Administration is examining three possible revisions to its new-car assessment program, which provides shoppers with ratings to help guide their vehicle purchases. All three have merit. Here's ... 12:01 am U.S. ET | April 8

Dealers deserve exemplary service from Lincoln

Treat your customers in a way that far exceeds their expectations. Lincoln has been preaching that message to its dealers. To reinvigorate the struggling brand, Lincoln plans standout vehicles with premium styling, ... 12:01 am U.S. ET | April 1

Sharing good ideas: What a concept

Tension between dealers and factories is a fact of life in the auto industry, which is too bad because the two sides of course have far more in common than not. So when collaboration broke out between Fiat dealers and Chrysler ... 12:01 am U.S. ET | April 1

Dealers must make Hispanics, too, feel welcome

The growing importance of Hispanic-Americans burst into public awareness when the group played a key role during last year's presidential election. There may be no single event that highlights their significance in the U.S. automotive ... 12:01 am U.S. ET | March 25

Winning teams

Among the nation's 17,800 auto dealerships, there are a variety of business models. But whether a store is part of a large publicly held dealership group or a small single-franchise operation, the success of the business ultimately ... 12:01 am U.S. ET | March 25