Opinion

VINCE BOND JR.

Our close call at the crosswalk in an autonomous Hyundai

I figured the Nexo would recognize the pedestrians who were being picked up by its sensors and decelerate to a gradual stop. But that's not what happened.

ANTHONY ALLISON, BRIAN BRUEGGEMAN AND SHELLY JACKLEY

Month-end close in one day? Here's how.

One giant dealership group manages to handle its month-end close in one day. Here's how.

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Sent early Monday mornings, this newsletter contains a summary of key stories from our weekly edition.

MORE OPINIONS EDITORIALS COLUMNISTS BLOGS
BLOG: Hannah Lutz
Still putting off buying cyber insurance?

Will cyber liability insurance become more widespread among dealerships? Considering the number of security breaches across many industries today, it should.

LETTER TO THE EDITOR
First service visit: Who cares?

About two years ago, I leased an Acura MDX. I do not remember whether people at the dealership asked me about scheduling a service visit. If they did, I would have said no.

LETTER TO THE EDITOR
Industry's bitter pill

The writer of a December letter to the editor seemed to imply that young people should flock to become service technicians if they are not in tune with four years of college.

LETTER TO THE EDITOR
Accessories benefits

The first and most important point I have used in getting successful aftermarket sales is making sure that the people selling the products believe they will provide a benefit to the customer (“Auto add-ons,” December).

LETTER TO THE EDITOR
Missed add-on opportunities

Accessories sales not only should be incentivized for every dealership employee, as mentioned in the December article “Auto add-ons,” but all departments should be having that conversation with the customer.

LETTER TO THE EDITOR
EVs and dealerships

After reading the cover story in the December issue, “Electrical storm,” I am not so pessimistic about the impact of electric vehicles on fixed ops revenue, at least in the intermediate term.

EDITORIAL
Don't expect Nissan to ditch stair-steps

Just as car dealership sales personnel are offered incentives to increase business, Nissan has offered its dealers incentives to reach higher. And in recent years, they did and sales climbed.

LETTER TO THE EDITOR
Battery-swapping for urban dwellers

I agree with Keith Crain that the electric vehicle industry “will need something that is not yet developed or commercialized.”

LETTER TO THE EDITOR
No GM Rewards, no bonus either

Let's hope someone important at GM has the good sense to rethink this slashing of bonuses for dealership sales staff, and help support the people on the front lines.

What the future of service looks like

If I were designing the service department of the future, I would look at where customers spend money on their vehicles away from my dealership: tire services, detail shops and fast oil change joints.

LETTER TO THE EDITOR
Self-driving fleets a service opportunity

While I agree with most of Gary Silberg's “'Islands of autonomy' on the horizon for U.S. market” (Jan. 29), I want to take the conclusions a step further and outline the potential for automotive retailers.

LETTER TO THE EDITOR
Not enough info given on charities

My suggestion to all UAW elected and appointed leaders is to lead with integrity and honesty and to uphold your oath of office.

BLOG: Eric Kulisch
Threat to NAFTA galvanizes lawmakers

We tend to value things more when there is a risk of losing them, and NAFTA, like the debate over repealing the health care law, is a perfect example of that.

COMMENTARY: Keith Crain
Don't change rules of road

If you are going to test on public roads, let us at least have a steering wheel and brake pedal. Just in case.

BLOG: Katie Burke
Uber vs. Waymo: Battle for founder status

Waymo's lawsuit was about staking its claim as a founder of self-driving cars. The details that emerged this week show just how coveted founder status can be in Silicon Valley.


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