Toyota limits online warranties
12:01 am U.S. ET | June 19, 2013
Until a month ago, Acton Toyota of Littleton had a nice little side business for five years selling Toyota-sponsored extended service contracts over the Internet. Toyota Financial Services, though, pulled the plug on the business in May, prohibiting Acton Toyota and a handful of other dealerships from selling the contracts nationally online.... Read More » Comments [0] | Recommendations [0]
How to succeed in F&I? Keep it short, simple
12:01 am U.S. ET | June 12, 2013
If you want to sell more F&I products, you should first put customers at ease, then speed the F&I process, two F&I experts say. Making the F&I sales process simple and comfortable for customers takes some finesse, including letting them know at the outset what you're going to do for them and why it will benefit them, experts say.... Read More »| Related topics: | Dealer Groups and Dealerships | NADA | Dealer Speaks | Best Practices | Innovative Dealers | Visionary Dealers | Finance & Insurance | Fixed Operations | Advertising | Used Cars | Vehicle Sales | Fixed Operations | U.S. Monthly Sales |
GM maintenance plan may lift residuals, ALG says
12:01 am U.S. ET | June 12, 2013
General Motors' new free maintenance program for its 2014 Chevrolet, Buick and GMC vehicles could improve the perception of the company's brands and ultimately help improve residual values, says Eric Lyman, vice president of residual values for ALG, whose residual value predictions are widely used by the industry.... Read More »Nonprime trade group offers certification program
12:01 am U.S. ET | June 12, 2013
The Non-Prime Automotive Financing Association is starting a certification program to help auto lenders meet federal and state consumer credit laws.... Read More »Millennials, the CFPB and F&I: Get insight and answers, today
12:01 am U.S. ET | June 12, 2013
How is the Millennial generation reshaping F&I? How will the Consumer Financial Protection Bureau transform the F&I office? You can get answers to these questions today, June 12, by tuning into Automotive News F&I Week. The free, online conference can be accessed at fandiweek.com.... Read More »Sonic to use iPads for sales from start to finish
12:01 am U.S. ET | June 12, 2013
Sales reps at Sonic Automotive dealerships will begin using iPads next year to handle the vehicle sale from beginning to end.... Read More »Tablets are far from mainstream F&I tools
12:01 am U.S. ET | June 12, 2013
Since he started using an iPad to take car buyers through the finance and insurance process, Tim Dulaney has seen product sales and profit per vehicle jump.... Read More »Leasing beats expectations, buoyed by volume brands
10:41 am U.S. ET | June 5, 2013
Leasing hit a high point in the first quarter, helped by lower monthly payments, Experian Automotive says. In the first quarter this year, leasing accounted for 27.5 percent of new-vehicle originations, the highest since Experian started keeping track in 2006.... Read More »Q&A
Why residuals are in a 'very good situation'
10:47 am U.S. ET | June 5, 2013
High used-car values are lasting longer than ALG expected. So the company went back to the drawing board this year and raised residual forecasts over previous predictions, says Eric Lyman, ALG's director of residual solutions.... Read More »More car buyers are upside down, but that's OK, J.D. Power says
10:33 am U.S. ET | June 5, 2013
The percent of buyers with negative equity has been creeping higher since 2011. But that's not entirely bad news for retailers because it indicates customers with lower credit scores are getting financed, Power Information Network says.... Read More »F&I Week, June 11-13
Free F&I education -- from your desktop
12:01 am U.S. ET | June 5, 2013
Seeking a refresher on forgotten F&I fundamentals? Need help in sorting out what the Consumer Financial Protection Bureau will mean for your business?... Read More »House Democrats press CFPB on bias data
12:01 am U.S. ET | June 5, 2013
The Consumer Financial Protection Bureau's dispute with dealers over alleged discrimination in auto lending has spilled over onto Capitol Hill.... Read More »Blogs
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Bank, credit union auto loans start on high note
12:01 am U.S. ET | May 29, 2013
Auto loan originations for banks and credit unions for the first two months of this year were the highest for that period since Equifax started keeping track in 2006, the company said.... Read More »Used-car service site adds financing
12:01 am U.S. ET | May 29, 2013
A new auto financing capability on the PRNDL.com Web site offers private-sale used-car buyers the ability to line up financing and apply for a loan online.... Read More »F&I Week
F&I managers: Get smart about your business
12:01 am U.S. ET | May 29, 2013
Are you looking for tips on making better sales presentations? Searching for ways to connect with young, tech-savvy customers? Trying to understand how new U.S. consumer-protection rules will affect your office every day? You can get loads of knowledge on these and other subjects -- without leaving your dealership -- by attending Automotive News F&I Week in June.... Read More »Kia says free maintenance won't hurt F&I sales
12:01 am U.S. ET | May 22, 2013
Kia's first-ever offer of free scheduled maintenance, on the new 2014 Cadenza, shouldn't affect dealership sales of extended-service contracts, the carmaker says.... Read More »M-B Financial customers pay loans from their cars
12:01 am U.S. ET | May 22, 2013
Mercedes-Benz Financial Services customers can now make payments, manage their accounts or contact a dealer directly from their cars using the Mercedes-Benz mbrace2 in-car infotainment system, the company said this week.... Read More »F&I Week
U.S. regulators and F&I: Your questions answered
12:01 am U.S. ET | May 22, 2013
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Experian names John Gray head of auto unit
12:01 am U.S. ET | May 22, 2013
Experian has named John Gray president of its automotive business unit, effective immediately, with responsibility for the strategic direction, leadership and overall growth of the business.... Read More »
Special Report
 Dealer O.C. Welch's big-truck turnaroundAfter Mercury's demise, South Carolina Ford-Lincoln dealer O.C. Welch had to find a way to replace lost revenue. He decided to load up on Super Duty pickups – and sell them online. Mon., June 17» Watch the Video |
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Don Davis Dealerships, Inc. -- Lake Jackson, Texas, United States - Service Manager
Performance Toyota -- Memphis, Tennessee, United States
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