Dealer groups charge CFPB is unresponsive

12:00 pm U.S. ET | March 25, 2015
Dealer trade groups are asking members to seek help from their elected representatives to prod the Consumer Financial Protection Bureau into responding to a lender study released last fall that was highly...... Read More »

Credit union pilot targeting subprime borrowers shows promise

12:30 pm U.S. ET | March 25, 2015
A small pilot program to encourage credit unions to do more subprime auto lending has helped participants gain some business but is still several steps away from providing a model for a larger effort.... Read More »

Store tweaks sales, F&I strategy for Gen Y

12:01 am U.S. ET | March 25, 2015
Dealership managers Austin Salinas and Chris Gottselig know how to sell to Gen Y. That's because they fall into that category themselves.... Read More »

Lenders raise red flags over CFPB plan to publish consumer complaints

12:00 pm U.S. ET | March 25, 2015
Auto lenders are lining up to oppose the Consumer Financial Protection Bureau’s plan to publish consumer complaints with financial services...... Read More »

Volvo's young captive explores new territory

12:01 am U.S. ET | March 25, 2015
Volvo Car Financial Services U.S. is a young captive finance company, in business only since late 2012. But its leadership is seasoned.... Read More »

GM dealers: Warranty, maintenance cuts could help F&I, hurt service

11:00 am U.S. ET | March 18, 2015
General Motors' dealers don't seem especially disturbed by the automaker's decision to scale back its powertrain warranty and free maintenance visits...... Read More »

Dealers, lenders still angling over laws governing F&I tactics

11:00 am U.S. ET | March 18, 2015
Dealers and auto lenders are keeping a close eye on various dealer-backed state laws that seek to restrict what automakers’ captive finance...... Read More »

Q&A

Consistent F&I pricing key to compliance

11:00 am U.S. ET | March 18, 2015
As regulators scrutinize auto lending practices, companies in the F&I space have made compliance with state and federal rules a priority too.... Read More »

Stakes are high for Ally's new CEO

12:01 am U.S. ET | March 17, 2015
New Ally Financial CEO Jeffrey Brown must hit the ground running.... Read More »

Jump-starting car sales from the service lane

12:01 am U.S. ET | March 17, 2015
Mike Bowsher uses software at the service desk to help him jump-start the sales process at his stores.... Read More »

GM Financial will double earnings by 2018, GM says

11:45 am U.S. ET | March 11, 2015
GM expects earnings from GM Financial “to more than double by 2018,” GM President Dan Ammann told investors this week.... Read More »

Ally adds 7-year loans, as debate over risk heats up

12:01 am U.S. ET | March 11, 2015
The slow march toward 84-month loans is adding fuel to the debate over whether auto lending is getting too risky, possibly threatening the economy...... Read More »

Q&A

Exeter picks up the pace on approvals

12:01 am U.S. ET | March 11, 2015
Exeter Finance's new software platform, which accelerates decisions on customer credit applications and speeds sales transactions, is making it...... Read More »

TO SERVE AND PROTECT

Dealerships work to safeguard data as security breaches loom

12:01 am U.S. ET | March 9, 2015
Today, practices designed to protect customer data are becoming commonplace as regulators increasingly view auto dealerships as financial...... Read More »

Security breaches happen, so be prepared

12:01 am U.S. ET | March 9, 2015
Security breaches happen to the best retailers, and auto dealers are not exempt.... Read More »

Open-air designs create F&I privacy puzzle

12:01 am U.S. ET | March 9, 2015
Though walls and locked doors still are considered the sure-fire way to keep customer data safe today, manufacturers and some automotive retailers...... Read More »

Small-time security threats bigger concern

12:01 am U.S. ET | March 9, 2015
The biggest threats to a dealership's data aren't Russian hackers breaking through electronic firewalls or robots trying a thousand passwords on...... Read More »

Loan amounts, payments reach new highs

11:00 am U.S. ET | March 4, 2015
The average amount financed for a new vehicle reached a record $28,381 in the fourth quarter of 2014, Experian Automotive said today.... Read More »

Millennials coming on stream in auto loans, leases

11:00 am U.S. ET | March 4, 2015
Millennials get a bum rap as being less interested in driving and cars -- and in auto finance -- than previous generations, TransUnion says in a new...... Read More »

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