Hyundai's first U.S. diesel to be in next-gen Santa Fe

The redesigned Hyundai Santa Fe will include the brand's first diesel offering in the United States as it continues to rework its car-heavy lineup.

UPDATED: 2/21/18 6:50 pm ET -- add details, links
UPDATED: 2/21/18 1:33 pm ET - corrected
Nobody wants to let Google win war for maps all over again

Google emerged years ago as the winner in digital maps by blanketing the globe with its street-mapping cars and software expertise that couldn't be matched. Nobody wants to let Google win again.

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Why sweet lease deals are going away

A flood of off-lease vehicles, including SUVs and crossovers, and other factors will make it more difficult for automakers to offer tempting lease deals.

Auto balance growth rate slows

Last quarter, auto borrowers' total loan balance outstanding grew at the lowest rate since the second quarter of 2012, while delinquency rates plateaued, TransUnion says.

Train one person to handle sales, F&I

Have one person handle the sales and F&I process, but put the appropriate training in place, suggests Alan Sheynin of Rolls-Royce Motor Cars Greenwich in Connecticut. “Clients should not be passed on from person to person,” he said. “We have in-house training. Certainly myself and the other managers in-house coach up our sales managers. They have to put their F&I hats on once the car is sold.”

Whatever it takes in Mercedes

Cities with higher auto debt-to-income ratios have lower incomes, while those with lower ratios have far higher incomes and more leases, a study found.

BB&T reverts to traditional finance reserve

BB&T Dealer Finance, one of at least two major auto lenders to launch a flat-fee dealer compensation model after a Consumer Financial Protection Bureau crackdown on finance reserve, will end its flat-fee program in March in favor of a traditional retail pricing plan.

Canvas looks to boost dealer ties

Canvas, the vehicle subscription affiliate of Ford Motor Credit Co., will focus on expanding and strengthening dealership partnerships in 2018.

In retail, learning never stops

Keep training, says Dina Wilson, general manager and F&I director at Timbrook Kia in Cumberland, Md. “There is something new every day. Something changes somewhere or you learn a new twist,” she said. “You have to adapt to the people and to technology and everything changing. I don’t care how old you are.”

AutoNation F&I profit hits high

AutoNation's F&I gross profit per new vehicle retailed reached an all-time high in the fourth quarter, lifted by branded product sales and a training approach that boosts weaker stores' results.

Job details help applicants adjust expectations

Give job candidates a detailed job description upfront, suggests Amber Hash, recruiting coordinator for EFG Cos. A big driver of turnover is unrealistic expectations. “New hires come into the job expecting one thing, and get another,” she said. “Use those key performance indicators that you utilize to measure your team in the [job] description.”

GM Financial fights fallout from tech glitch

Glitches stemming from a systemwide technology upgrade at GM Financial has led to several hundred customers being incorrectly charged on their monthly auto payments. Now General Motors' captive finance arm is scrambling to fix the problems and make customers whole.

Santander to take equity stake in AutoFi

Santander Consumer USA is joining AutoFi's online vehicle sales and financing platform and a unit of the bank's parent is acquiring an undisclosed equity stake in the digital lending platform based in San Francisco.


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