This fall, Ken Stoepel Ford-Lincoln signed with the FordDirect Social Media and Reputation Management Service to establish a more effective online presence. Subscribing to a prepackaged reputation management service had another big benefit.
U.S. Army veteran Bob Rohrman started selling cars in 1955 and says his career, if anything, is 'speeding up.' With more than 19,000 new retail sales in 2011, Rohrman's auto group ranks No. 18 on Automotive News' list of the Top 125 Dealership Groups.
As the EPA continues to investigate Hyundai and Kia for selling cars with false fuel economy labels, the agency is adding equipment at its Michigan laboratory to spot errors and discourage any automaker that might be tempted to cheat.
More than a dozen Chrysler Group assembly-plant workers who were fired in 2010 after being filmed by a Detroit television station drinking alcohol and smoking during their breaks have been reinstated in their jobs by an arbitrator.
President Barack Obama today threw his support behind labor unions opposed to a Republican-led drive for "right-to-work" laws in Michigan, saying efforts to pass such measures were not about economics but about politics.
A defect that raised the risk of an engine fire in Ford's newly launched Escape and Fusion models was caused by a glitch in the software that monitors the vehicles' cooling systems, Ford said today. The automaker recalled almost 90,000 Escape crossovers and Fusion sedans on Nov.
The federal Energy Department will not give battery maker A123 the remaining half of its $249 million grant, following the company's high profile bankruptcy and acquisition by a Chinese auto parts supplier, a department official said today.
Ford is taking pains to treat Escape owners gingerly after the fourth recall of the nameplate since its summer launch. Company officials have urged dealers to make extra efforts in dealing with owners, and Ford is paying retailers $55 a day toward car rental fees for all 73,320 affected owners
Maserati expects its new Quattroporte sedan to help the brand boost annual sales to 50,000 units. Fiat is investing $1.6 billion in Maserati, hoping technology and dealerships from its tie-up with Chrysler will help the luxury sports car brand to take on BMW and Porsche.
Japanese chip maker Renesas Electronics, hit by slumping orders and competition from rivals like Samsung Electronics, today secured a 150 billion yen ($1.8 billion) lifeline from a government-led bailout.
Fiat and Chrysler boss Sergio Marchionne is exporting his rivalry with VW from Europe to the United States, with the offer of a $1,000 rebate to current Volkswagen owners in the U.S. to buy a Fiat or Chrysler vehicle.
Last week in Detroit I drove a Tesla -- the model with a high price but with range to match. It was the first electric car I have driven that I found myself comparing to cars -- not just other electric cars Keith Crain is editor-in-chief of Automotive News.
In his first term, President Obama supported electric-drive vehicles. Will he double down in his second? It probably will take several months to find out, one person connected to alternative vehicle programs says Dave Guilford is enterprise editor of Automotive News.
General Motors CEO Dan Akerson envisions a day when GM will be able to check instantly the profitability of every vehicle it sells. That, Akerson believes, would enable GM to pinpoint the product lines and countries that contribute most to the bottom line, leading to faster and better decisions.
West-Herr Automotive Group of Blasdell, N.Y., believes vehicle history reports sell used vehicles. It chooses Carfax Inc. reports -- even though its used-car director, Jack Anderson, says they are overpriced.
Russell Wager's challenge is familiar to longtime Mazda watchers: How can the small Japanese automaker stand out in a crowded field of mainstream auto brands with deep pockets? Wager, who worked globally at ad agencies on behalf of Nissan, Volkswagen and Kia before becoming Mazda's U.S.
A General Motors trade-secrets trial peppered with accounts of FBI aircraft surveillance, incriminating recordings and dumping of shredded documents ended with guilty verdicts for a former GM engineer and her husband.
BMW's redesigned 3-series coupe and convertible will be renamed the 4 series in an effort to create more exclusivity and command higher prices for the two-door cars. The 4-series coupe is expected to go on sale in mid-2013, followed by the 4-series convertible in the fall.
Chrysler Group will use the diesel-powered 2014 Jeep Grand Cherokee to gauge whether to offer diesels in other vehicles. The 2014 Grand Cherokee is scheduled to debut at the Detroit auto show in January and go on sale in the first quarter of 2013.
All but six U.S. Suzuki dealers have accepted the automaker's buyout offers. Suzuki's largest dealers were offered $1 million or more, while the smallest received payments of as little as $25,000, according to bankruptcy court documents.
Safety advocates and industry lobbyists say the National Highway Traffic Safety Administration could be a few weeks from mandating back-up cameras in light vehicles -- by perhaps as early as the 2014 model year.
It is proper for the federal government to set strategic goals and standards. In this case, the Obama administration sought to create jobs quickly in low-polluting industries. That's laudable. But the market should find the best way to accomplish those goals, a method known as technology neutral.
The development of Honda's next-generation flagship Accord sedan, due in four or five years, likely will be led from Ohio instead of Japan, Honda says. The Ohio tech center will lead development of the next Honda Civic as well. Designing the next Accord in the United States would be a good thing.
I recently read that Edsel B. Ford II will receive the 2013 Keith Crain/Automotive News Lifetime Achievement Award in January. I have been in the automobile business since 1973 and a new-car dealer since 1988, and I will be happy to see Edsel receive the reward.
If a recent IBM Corp. retail survey is accurate in saying that 21 percent of new-car buyers and lessees did not test drive a single vehicle before purchase, consumers' impressions of our business won't improve anytime soon.
Adam Kraushaar is making more money selling finance and insurance in the midst of mayhem. Kraushaar owns six dealerships in Toms River, N.J., one of the areas most forcibly struck by Hurricane Sandy in October.
Auto dealers in markets with large Hispanic populations learned long ago that they often need to communicate with customers in Spanish. But the growing economic influence of Hispanic consumers in other markets means more dealerships must develop that capability.
This summer, General Motors outlined plans for a sweeping transformation of its information technology system, one that could add as many as 10,000 IT workers to the company's rolls. The move is long overdue, said CEO Dan Akerson.