Best Practices

Motorcycle, auto stores ride in tandem

By leveraging the market expertise and used sales operation of its Harley-Davidson dealership, Sheehy Auto Stores now has a more efficient way to handle motorcycle trade-ins.

Store stretches lunchtimes so employees can exercise

After two employees suffered heart problems, Advantage Chevrolet of Hodgkins, Ill., began encouraging managers to take a two-hour lunch break: one

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