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RouteOne CEO departs for FordDirect

Mike Jurecki, after 14 years as CEO of RouteOne, will leave the company to take the same title at FordDirect, effective June 6. FordDirect is a joint venture between Ford Motor and its Ford and Lincoln retailers. It offers dealers digital marketing and advertising services, call tracking, lead management solutions, dealer websites and search optimization.

In CFPB talks, Nissan's captive 'dedicated to protecting' consumers' right to negotiate rate

It's been more than three months since the CFPB settled with Toyota Motor Credit for potentially discriminatory auto lending. The bureau settled with America Honda Finance in July. But the CFPB isn't going anywhere.

Tech-only service contracts emerge as one option for naysayers

When customers decline a standard service contract, Tim Dulaney, the finance chief at a Chevy store in Indiana, offers them another option: a tech-

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